This research project focuses on the role of talent management and effective training in meeting the negative impacts of COVID-19 in the hospitality sector. It specifically investigates the case of Bloomsbury Coffee House in London, UK. The research aims to assess the academic literature on talent management, review the impact of COVID-19 on the hospitality industry, examine the role of talent management in meeting the negative impacts of COVID-19, and make recommendations for Bloomsbury Coffee House to overcome these issues.