Customer's Perception of Information Systems Security in the Banking Sector

Running head: RESEARCH PROPOSAL
Research Proposal
Topic: Customer's perception about information systems security in the banking sector
Name of the Student
Name of the University
Author Note

RESEARCH PROPOSAL1
Abstract
In recent years, a smart phone has become a useful platform to easily access banking
services. However, compared to regular Internet banking using a personal computer, the
adoption of a smart phone for Internet banking might be more vulnerable with regard to
security. This study will help readers to identify several factors in which banks use the
information system. Moreover, the type of security used in information system by banks will
also be disclosed through this study. This study will help to identify security architecture
involved with information system and its impact on individual perception.

RESEARCH PROPOSAL2
Table of Contents
Chapter 1: Introduction..............................................................................................................3
Background of the study........................................................................................................3
Aims of the study...................................................................................................................3
Objectives of the study...........................................................................................................4
Research Questions................................................................................................................4
Problem Statement.................................................................................................................4
Rationale of the study.............................................................................................................5
Research Hypothesis..............................................................................................................5
Structure of the study.............................................................................................................6
Chapter 2: Literature Review.....................................................................................................7
Introduction............................................................................................................................7
Findings of the Study.............................................................................................................7
Gap in the literature................................................................................................................8
Chapter 3: Discussion and implications of research..................................................................9
Introduction............................................................................................................................9
Discussions of the research....................................................................................................9
Implications of the research.................................................................................................10
Limitations of the study.......................................................................................................11
References................................................................................................................................12

RESEARCH PROPOSAL3
Chapter 1: Introduction
Background of the study
The set of components forming an information set is based upon on the set of several
activities and the collection of the data and their storages into the system database. This is
another reason for which the storage of data is based upon the analysis for being chosen into
the business and the knowledge generated by the information is taken into consideration in all
organizations and at the same time baking organizations are also taking the inclusion of
Information Systems under consideration (Williams, Rana & Dwivedi, 2015). However, since
banking sectors are more about the implementation of the transactional and financial systems,
the customers within the organization do not understand the need of including the
information system and why would the banking sectors need to implement the security of the
information system regarding the transactional codes of the customers. They need to
understand the reason why the customers and the security of the information generated within
the organizations need to be regarded as the primary concerns.
Aims of the study
The aim of the study is to understand the reasons for which the customers in the
banking sectors have a specific understanding of the significance or the utility of the security
systems of the information in the banking sectors and also the rationale behind having an
information system generated or included in the banking sector (Ayo et al., 2016). It is
always found that the customers in the baking sectors are huge in number and this is why the
information system within the banking sectors are found to be incurring at a huge rate. The
customers in the banking sector do not understand how is it important to implement the
security of information within the banking organization. The banks usually suffer because of
this as the information that the companies are found to be dealing with depends on
transactional data and confidential and personal information systems.