Exploring the Impact of Employee Performance Appraisal in the Food and Beverages Sector

This research proposal aims to explore the impact of employee performance appraisal within the food and beverages sector. It will examine the concept of performance appraisal, various techniques used in the industry, and the overall impact on employee performance. The study will provide valuable insights for organizations in this sector to improve their performance appraisal processes.

Research Proposal – The Independent
Project

Research proposal (LO 2 & 6)
Research Proposal – The Independent Project
Student Number...................................................................................
Student Name...................................................................................
1. Title
To Exploring the impact of employee performance appraisal within food and beverages sector.
2. Business Context
Background
The employee performance appraisal is process that combining oral and written components
whereby management examined and give the feedback on the job performance of employees,
consisting steps to make improvement. The performance appraisal is regular review of job
performance of employee and contribution to an organisation. It is systematic examination of
employee’s performance and also understand the capabilities of an individual for development.
The organisations mainly use the performance appraisals to provide big pictures feedback to staff
members about their work and also justify the pay enhanced and termination decisions
(Bernardin and Wiatrowski, 2013).
Explain and justify the topic
For the survival and development of company, role of the performance appraisal is strategic
factor that cannot be emphasised. The performance appraisal is structures interaction among
employees and subordinate. Relationship among the organisation and performance appraisal
bring positive impact to employee’s performance. Food and beverage industry consists
cafeterias, pubs, restaurants, catering business and others (DeNisi and Smith, 2014). work under
this sector can be range from the packaging to preparation, transportation and also serving
beverages or food items. In food and beverage industry, performance appraisal analyse
employees on the basis of their ability to be collaborate and also make the better suggestion for
improvement purpose and create positive working relations with all staff members.
Rationale
1

The rationale behind conducting this investigation is that it aids in enhance the skills and core
competencies of a researcher so that it can conduct an investigation significantly. It is related to
the employee performance appraisal in the food and beverages industry. This is helpful in
enhance the profit and retain employees for long period of time at workplace. It helps in enhance
in conceptual knowledge and able to conduct the investigation in future.
3. Research/Project question and Objectives
Research objectives:
Research objective 1: To understand concept of performance appraisal and its benefits.
Research objective 2: To identify various performance appraisal techniques used through food
and beverages sector.
Research objective 3: To examine impact of employee performance appraisal within food and
beverages sector.
Research questions:
 What is performance appraisal and its benefits?
 What are various performance appraisal techniques used through food and beverages
sector?
 What is the impact of employee performance appraisal within food and beverages sector?
4. Literature Review
Concept of performance appraisal and its benefits
According to opinion of CALEB SILVER (2019) Performance appraisal is method
through which the job performance of staff members is documented as well as examined. It is
part of the career development and include employee performance reviews. This is systematic
process under which the job performance of employees is analysed in context to project on
which the staff members have to be worked and give contribution to company. This helps for
manager to place right candidate for the right jobs on the basis of skills. The staff members are
also curious to know regarding their performance details and also compare with colleagues.
Objective of performance appraisal is to determine worth of employees and also their
contribution to organisation.
Benefits of performance appraisal
2

Documentation- The performance appraisal gives document related to performance of
employees over specific period of time. This document gives information regarding the
performance level of employees at workplace (Mohrman and Lawler, 2017).
Feedback- The staff members crave the feedback and it gives an opportunity to manager
to provide the staff members the feedback regarding their performance and also consult about
attaining employee objectives.
Employees development- Systematic process related to the performance appraisal aids
supervisor to develop the better policies as well as programs. This aids to measure strength and
weaknesses of staff members to design new job for the efficient employees.
Various performance appraisal techniques used through food and beverages sector
As per opinion of Smriti Chand (2019) Performance appraisal is procedure of assessing how
better the staff members are performing their jobs. Performance appraisal technique is systematic
process that examine employees performance in context to growth with respect to pre- identified
objectives. Food and beverage sector uses some performance appraisal techniques to aware
employees about their performance. Different techniques related to performance appraisal
mention below:
Management by Objectives (MBO method)- It is one of best method for judgement of
employee performance in which management set specific objectives for workers and examine
their performance level periodically. After attaining goal, employees are rewards on the basis of
outcomes. The food and beverage industry, MBO is systematic technique that permit
management to achieve outcomes from the available resources.
Graphic Rating Scale Method- This is most popular technique and known as the linear
rating scale. For the performance appraisal, printed appraisal form is mainly used (Murphy and
Deckert, 2013). this performance appraisal technique is adopted and executed for judging trait of
staff members.
360-degree feedback- It aimed at determining performance level of the staff members
and their strengths and weaknesses at workplace from various stakeholder’s opinions. In this,
information obtained by this kind of the appraisal is mainly used to make the various decisions
related to development and training, punishments, promotions and rewards of employees.
Mainly, 360-degree technique permit management to get the opinion of employee’s performance
that will assist them to identify career path of employee (Villanova and BERNARDIN, 2013).
3

Among all the techniques, Food and Beverages sector uses 360-degree approach for
measuring performance. This technique is influencing effectiveness level to giving feedbacks to
staff members. Food and Beverages sector used this technique in determining as well as
analysing the customer satisfaction, interpersonal skills and developing team building skills.
Impact of employee performance appraisal within food and beverages sector
On the basis of Ruth Mayhew (2020) Restaurants, hotel room related services and nightclubs are
main part of Food and Beverage sector. performance appraisal of employee can act as the
motivation to improving productivity. It develops the positive impact on individual and
organisation. Under this, establishing the effective employee performance system is necessary to
be pre- suite for success of Food and Beverage sector. The success of business is related with the
high performance of staff member (Pichler, 2012). Under this organisation, there are different
departments working and they give the high performance to meet with objectives of company.
The performance appraisal develops positive and negative impact on performance level of staff
members. The performance evaluation of employees in foods and beverage sector would be
incomplete without the tools which measure how the front line employees communicate with bar
customers and restaurants. On the other hand, when employees got low score on performance
appraisal then they would feel demotivated normally as well as defocused at workplace. It
reduces the performance level of staff members and productivity of business. So, there is a need
to management to find the effective ways to appraise employee’s performance so that they can
perform effectively.
5. Method of Inquiry
How will you go about looking for answers to your research question?
To answer the research questions, there is a need to use authentic sources and collect the valid
information so that it is easy to find the answers to the research questions and get positive
outcomes (Mackey and Gass, 2015).
Use primary or secondary research?
In this investigation, primary method of data collection will be used because it provides the fresh
data and new information. The sources to collect the primary information are questionnaire,
focus groups etc.
4

Use quantitative or qualitative research or mixed methods? What is your justification?
In conduct this research, qualitative research method will be used. The reason behind using this
method is that it provides an in- depth information as well as better understanding about specific
research area (Kumar, 2019).
Research philosophy
It is belief regarding the data should be collected, evaluated and used effectively.
Interpretivism and positivism are two different research philosophies. In research, interpretivism
research philosophy will be used because it interprets the components of research study in better
manner and it is based on qualitative methodology.
Research Approach
This is about selecting the right research approaches to conduct an investigation.
Deductive and inductive are two different research approaches. Inductive research approach will
be used in research because it is based on the qualitative methodology and it focus on generating
the new theory that emerging from collected data.
What research instruments will you use – questionnaire, interviews, Focus groups,
Observation? How will you ensure the validity and reliability of these?
The questionnaire instrument will be use because it helps in collect information from large
number of population within less time period. The validity and reliability will be ensuring by
collecting information from the valid or authentic resources and getting positive outcomes (Flick,
2015).
What will be the population frame? What will be your sampling strategy?
Under this, 40 respondents will be selected from whole population and they are the managers
because they are known about the ways to appraise the employee’s performance and methods
related to it. The random sampling strategy will be used through researcher to selecting sample
size because it does not bias among people and give equal chance (Bauer, 2014).
6. Ethical Considerations
Ethical issues raised by your particular project and how you propose to handle them.
Ethics is necessary in conducting an investigation by following all the principles or
considerations in better manner. In this project, ethical issue is raised related to data collection
because researcher face some complexities to collect information from the authentic sources and
5

in honest manner. In order to overcome from this issue, an investigator use some authentic
sources and collect reliable information for getting positive outcomes (Silverman, 2016).
How will you ensure participant anonymity?
Providing the anonymity of the collected information from participants of research means that
investigator does not determining information of any individual subjects. If the project is not
related with any specific person and does not leak the information of respondents then researcher
follow the Anonymity in research and it make improvement in cooperation (Mackey and Gass,
2015).
How will you ensure that your research does no harm?
This investigation does not harm the sentiments and feelings of respondents because it is not
based on any sensitive topic that can arise any issue or reach harm to people.
7. Planning (Gantt chart)
6

8. Professional and career development skills
What are your targets for developing professional and career development skills?
Skills are helpful in conducting any activity or task in a better manner. From performing the
research activities, my professional and career development skills will be enhanced. In related
to this, I want to develop my communication and research skills so that I can able to complete
an investigation and gain positive outcomes. To develop the communication skill I will
improve my listening skill and take some time to respond of any answers. In related to
developing research skill, I use the authentic sources to collect information and take
suggestions from my supervisor.
9. References
Bernardin, H. J. and Wiatrowski, M., 2013. Performance appraisal. Psychology and Policing.
257.
DeNisi, A. and Smith, C. E., 2014. Performance appraisal, performance management, and
firm-level performance: A review, a proposed model, and new directions for future research.
Academy of Management Annals. 8(1). pp.127-179.
Mohrman, A. M. and Lawler, E. E., 2017. Motivation and performance-appraisal behavior. In
Performance measurement and theory (pp. 173-194). Routledge.
Murphy, K. R. and Deckert, P. J., 2013. Performance appraisal. American Psychological
Association.
Pichler, S., 2012. The social context of performance appraisal and appraisal reactions: A meta‐
analysis. Human Resource Management. 51(5). pp.709-732.
Villanova, P. and BERNARDIN, H. I., 2013. IMPRESSION MANAGEMENT 18 IN THE
CONTEXT OF PERFORMANCE APPRAISAL. Impression management in the organization,
p.299.
Mackey, A. and Gass, S. M., 2015. Second language research: Methodology and design.
Routledge.
Kumar, R., 2019. Research methodology: A step-by-step guide for beginners. Sage
7

Publications Limited.
Flick, U., 2015. Introducing research methodology: A beginner's guide to doing a research
project. Sage.
Bauer, G. R., 2014. Incorporating intersectionality theory into population health research
methodology: challenges and the potential to advance health equity. Social science &
medicine. 110. pp.10-17.
Silverman, D. ed., 2016. Qualitative research. Sage.
Online
Silver, C., 2019. Performance Appraisal. [Online]. Available through:
<https://www.investopedia.com/what-is-a-performance-appraisal-4586834>.
Chand, S., 2019. Performance Appraisal Methods: Traditional and Modern Methods (with
example). [Online]. Available through: <http://www.yourarticlelibrary.com/performance-
appraisal/performance-appraisal-methods-traditional-and-modern-methods-with-example/
35492>.
Mayhew, R., 2020. [Online]. Available through:
<https://smallbusiness.chron.com/performance-appraisal-food-drink-industry-12452.html>.
8