Resolving Group Performance Issues for Apparel Brands Pty Ltd

Student’s Name
Course Name
Professor’s Name
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Group performance is affected by multiple factors including the leadership of a group,
external conditions, group size, group composition, group norms, and group status. Failure to
consider the elements during the in the course of operation of a group can significantly hamper
the operations of a group. This report documents the resolution of group performance issues for
Apparel Brands Pty Ltd.
a. Describe how you maintained an open communication process between stakeholders
(manager, team).
I maintained a positive communication by ensuring that each partly clearly understood
what the group deliberations were all about and why they were necessary. Open communication
means that all parties can actively part in the discussion expressing their ideas freely. Secondly,
maintaining positivity in communication was also used. Positivity was used to enhance
participation and improve rapport between the manager and the team. I also ensured that both the
team and the manager were committed to open communication to prevent any challenges
associated with its implementation. Thirdly, diversity within the stakeholders was also
considered. Stakeholders receive information differently, in such diverse settings, how
individuals communicate or receive information is affected by their cultural values and
individual attitudes[1].Consideration of diversity issues was therefore ensured that there was open
communication. Finally, clarity and conciseness in the communication promoted open
communication between stakeholders.
b. Describe how you were able to initiate and maintain this communication process so that
input from outside the team could contribute to team performance.
I was able to initiate and maintain this communication process by putting in place some
considerations. The first step was an acknowledgment that there was a performance issue within
the group that needed to be addressed. Secondly, informing the group that there was a need for
advice from a third party to be effectively resolved was also important for the maintenance of the
communication process. Acknowledging the existence of a problem prompted the action of
consulting the manager for advice purposes. By keeping the team updated, I ensured that the
communication process was maintained [2]. By not keeping them in the dark the group members
feel to be part of the process and are more likely to accept any corrective actions agreed upon.
This was also meant to minimize any unnecessary barriers to the resolution of the group
performance issues. Finally, welcoming feedback was also used to maintain the communication
process. By welcoming feedback from team members, I was able to ensure that all aspects of the
communication were taken into consideration. It also demonstrated that everybody's opinion was
valued which promoted better ideas and enhancing the group member’s ability to contribute and
offer positive criticism[2].Being open, concise and straightforward with the manager also
facilitated the maintenance of the communication process.
c. Describe your evaluation of team performance and rationale behind corrective actions in
order to provide evidence of your knowledge of
The performance of the team was not at par with the expected performance. It was below
the expected performance standards. Corrective actions were, therefore necessary to ensure that
the group performance did not deteriorate further .secondly, corrective actions were also