This document discusses the importance of resource and talent planning in an organization, focusing on Argos Limited in the retail sector. It covers workforce trends, legal arrangements, market trends, job analysis methods, data collection methods, and anticipated skills for store managers.
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Table of Contents INTRODUCTION...........................................................................................................................3 TASK 1............................................................................................................................................3 P1. Present workforce trends which influence workforce planning & talent management.......3 P2. Legal arrangements on company which consider workforce planning...............................6 TASK 2............................................................................................................................................7 P3. Present worker market trends and legal requirements which include anticipated skills with an organisation...........................................................................................................................7 TASK 3............................................................................................................................................9 P4. Job description and individual specification........................................................................9 P5. Various applications of recruitment and selection.............................................................12 TASK 4..........................................................................................................................................13 P6. Examine various stages of HR life-cycle............................................................................13 P7. Examine the stages of HR life-cycle within organization.................................................14 REFERENCES..............................................................................................................................17
INTRODUCTION Resource and talent planning is defined as a most important aspect for an organisation engage in any industrial sector. Entity engages in the activity related to ensuring that there is formative coordination take place between operations of company and recruitment team in context with different aspects like selection of proper channel of networking, maintenance of skill individual for future recruitment and delivery of schedule resources (Boocock,Page- Tickell and Yerby, 2020). This allows company not only to manage their labour force in best effective manner but also allows them to utilise their resources in efficient way. Present report include discussion on Argos Limited which is conducting their business in retailing sector, it was founded in 1972 and headquarter inBuckinghamshire, England. Further thisreport includes discussion on wide range of legal requirement at workplace that is required by company to implement in the process of workforce planning along with different method of selection and recruitment process. Along with this report also includeHR life cycleand human resource strategy that are required to be considered by organisation in the process of talent planning TASK 1 P1. Present workforce trends which influence workforce planning & talent management Human resource management is a significant element in a business organisation as they have responsibility to manage overall workforce of entity at framing policies, plans and strategies in order to develop every individual in an effective manner. By taking advantage of HR strategy and plans this unit aim towards creating a positive and healthy workforce culture in order to retain experienced and skilled employees for long period of time. In addition to this the department also have responsibility to overcomeovercome conflicts and issues in workplace structure of organisation as to facilitate performance of employees in order to accomplish organisational objectives in a well defined manner. Argos operates their services in retail industrial sector which is one of the most competitive segments. In this HR manager have essential responsibility as to recruit talented, potential and skilled workers and retain them by framing policies as to increase organisation profitability. While is talked about labour plan it is a crucial and systematic aspect of an organisation in which any modification in plans and strategies are done as to modify a workplace environment of organisation. This process assist Argos management to formulate most stable workplace environment for HR department through which 3
we can overcome challenges and issues and lead towards more stable growth industry in order lead company to gain more competitive advancements. Overview of the organisation: Argos Limited conducts their business function in retail sector at having more than 29,768workers. Organisation offer different type of product and services to customers with high quality and affordable price range in order to ensure their loyalty towards organisation. Types of labour Semi-skilled labour:In this sector of Semi skilled labours employees over having qualities related to mechanical ability and scale in context with machinery operating are involve Skilled Labour: This involves labour like carpenter, dishwasher, typist and, toolmaker, etc. Unskilled Labour: Unskilled labour mainly involve those individual those who perform their work mainly with their hands. They mainly lack in skills and training that are required for tasks. Such current labour trends are disused below: Ageing Populations: It has been determined that in majority of country that is a fast aging process. For examples in Japan individuals are aging at fast rate that create young workers deficiency in all over the country (Srihandayani and Kusnendi, 2020). Due to this US, United Kingdom and Germany predicted to recruit younger workers in order to utilise their skills fresh talent for organisational benefit. Issue related to population ageing create significant impact upon hiring talent fresh and skilled workforce in organisation that can further impact upon workforce efficiency of entity. Industry: Strategic approaches of Human Resource Management and its impact: It has been determined that industrial revolution leads towards increase in number of job in a rapid manner. Along with this most of the jobs are computerized. For example there is a reduction in store sales job as it is replaced with streaming andmoving services.In this company looking forward to recruit individual and labour for streaming, however does not affect supply of product and services. 4
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Human resource management strategic approach include different type of policies and plans through which organisation can ensure effective management of workforce through which the performance can be stimulated in an effective manner. With the assistance of systematic flow in organisation utilisation of resources and talent can be undertaken in an effective manner through which more profitability can be ensured. Performance of employees is appreciated with the help of performance appraisal, development of opportunity and efficient process of selection. In relation with HR manager of Argos it is essential for them to ensure that organisational structure is having proper coordination in functions and performance of employees. As it is most important key through which entity can generate maximum profitability in short span of time. If it is talked about labour market it is defined as a platform in which employers and employees can face-to-face interact with each other. However there are different type of employment trend that are affecting job rate in nation and domestic market segment. Human resource process and its impact in Economic composition: Retail industrial segment is one of the most leading sectors in all around the world and they have significant and maximum contribution in a country economy. Thus, it is essential for organisations involved in this segment to have proper understanding related to necessary legislationsand laws that are applied on their organisationalstructure and undertake all economical changes into consideration as to form strategies against them in order to overcome fluctuations. It has been identified that UK is facing financial crisis in its economy, due to brexit as this pose a threat of on country economy. Stable economy acts as the most essential aspect for an organisation to ensure competitive advancements. If it is talked about Argos management, entity is required to undertake use of cost effective strategies and policies in as to overcome this challenges. In this by hiring effective workforce and conducting operations in less operating cost can ensure maximum advantages. Current Market trend that are affecting Argos talent management Globalisation:Due to globalisation the result of competition in the industrial segment especially in retail industry is high as organisations are competing with each other with aggressive marketing and affordable product and services. However globalisation also aid organisation to maximize their competencies by increasing their market share and by expanding their business in different geographical locations in all around the world. Globalisation also 5
allows Argos to operate their business in any country of their choice and maximise that profitability at great extent. Demographic change:It has been evaluated that demographic change indicates towards increase and decrease in the rate of population of any area in a country (Yu, Huang and Long, 2020). It has been determined that if the population level is high then there is higher availability of population. In terms with United Kingdom it has been evaluated by government that in country population are getting age in a faster rate. This issue can create negative impact upon Argos operations as company may find inefficiencies of young workers. P2. Legal arrangements on company which consider workforce planning In order to operate business operations in any segment organisation are require to understand importance of legal legislations and laws on entity. As it is a powerful force that can increase or decrease brand image of entity. In context with Argos HR manager of company is having responsibility to identify all the major legislations and necessary rules that are applied in retail industrial segment as to further facilitate smooth functioning. Employment Rights Act, 1996: It is most important act that facilitate right of employees in organizational workplace structure (Rejeki, 2020). With the application of this law in to workplace unit Argos manager can effectively able to facilitate increasing in performance of employees as with the help of this entity can protect employee’s right and can further promote ethical working condition. Equality Act, 2010: As per according to this act it is essential for an employers to provide equal workplace to each and every employees. In relation with Argos manager it is essential for them to ensure that they offer their workforce an environment in which they did not get discriminated on any basis like caste, colour, race, sex, nationality, gender and more. This aid entity to retain their employeesforlongtimeperiodandfurtherallowthemtocreateeffectivegoodwillin marketplace. Health and Safety at Work Act, 1974: Health and safety at work at is an essential legal application that is required to be abided by anemployer.Itisessentiallawsthatleadtowardsofferingsafeandsecureworkplace environment to all the employees. Argos manager by adopting this act into practice can effectively promote healthy workplace structure that further lead towards retaining of employees 6
for long period of time. With the application of this law and enforcing it into effective manner company can formulate effective relationship with their employees and can maximise their productivity at great extent that further lead organisation to gain maximum profitability. TASK 2 P3. Present worker market trends and legal requirements which include anticipated skills with an organisation Methods of Job analysis Interview Method: In order to recruit candidates, interview method is being undertaken by HR manager of Argos in which they ask different type of questions to interview employees. This method is also been undertaken by HR manager in order to ask existing employees related to work performance as to know their expectations that are being facing by them in entity. Observation Method: It is most important responsibility of a manager to properly observe performance and working conditions of employees in order to improve them in continuous manner with the help of different tools and techniques. In this segment Argos HR manager take advantage of work method analysis, incident techniques and direct observations. Questionnaire Method: It is one of the most effective methods that Argo senior manager undertake in which they form certain number of questions as a questionnaire and further ask employees about their opinion and views. With the help of this method company, lead towards maximizing productivity of employees by undertaking their opinions into consideration. Methods of collecting data and information Primary Method- In this method of data and information Collection Company gathers information from first hand sources (Chetan, 2020). In this data are not previously used anywhere in this method like direct interview interviews and questionnaires are involved. Secondary Method- In this method information are mainly collected through feedbacks, computer database, magazines, existing files and more. Job Design 7
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It is termed as a work design and framework that are defined as an essential element for human resource management. In this different methods and content are being undertaken as to that have relationship between job and personal requirement, social requirement, technological requirement and organisation requirement. Argos manager undertake use of different strategies and policies in job design aspect as to increase performance of employees effectively. To identify skills and abilities of employees in context to succession planning Succession plan is an essential element that leads entity to make significant increase in performance and effectiveness of organisation. With the use of different method of selection and recruitment HR manager of Argos identify ability and skills of employee and further provide them suitable job role in organisation. Along with this with the use of succession planning already existing employee’s performance are evaluated and they further get promoted. It is essential for an organisation to undertake the process of succession planning into consideration in order to ensure the process of replacement of ineffective individual with effective one. In relation to this there are different capabilities for planning of work force and talent management a defined. Current skills for Store Manager in Arogs Communication skill: CommunicationskillisacrucialaspectthroughwhichHRmanagerofrespective organisation develop relationship with employees by communicating with them on regular basis. Along with this it also ensure that company is having strong interaction with workforce for this they undertake use of verbal communication, oral communication and written communication skill in order to effectively convey essential information to each and every employee. With the help of this skill HR manager of company ensure that employees are connected with organisation in which they can freely express their opinion and views. Inefficiency of communication in organisational workplace structure can lead towards decrease in performance and conflicts that for the decrease overall profitability of entity. Forecasting: It is mainly defined as a predication that allow manager to predict certain aspects like requirementofemployees,futurerequirementofresourcesequipments,machineriesand development and training programs in order to accomplish organisational goals in best effective manner. Forecasting allow HR manager to reduce unnecessary wastage of resources and maximise company success rate. 8
Anticipated Skills for Store Manager in Argos Change management: Ithasbeenevaluatedthattherearedynamicchangesthatprevailsinbusiness environment and have capability to affect organisation in number of ways. For this HR manager of Argos take advantage of effective strategies, plans, policies and measures through which they can make employees adaptive towards any change in effective manner. For example technology is changing at constant rate thus in this as to increase innovation in organisation operations company implement regular change in technology. For this they, collaborate performance of employees with change and further encourage employees with many training sessions in order to increase their work performance increase their work performance. Performance Management: WiththeuseofperformancemanagementArgosHRmanagermakesurethat performance of each and every employee are regularly monitor as per according to daily basis work. In this they also appreciate deserving candidate with many rewards and motivates others in order to increase organisational effectiveness. Current skills for Leader in Arogs Leadership:It is one of the most effective skill that are required to be posses by a leader in Argos. As it has been evaluated that respective company operates their business functions as a leading organisation in retail industrial sector which is facing aggressive level of competition. As other rivals of company is offering same of similar type of products and services to customers. Thus, in order to gain more competitive edge it is essential for leaders within Argos to take advantage of effective leadership skill as per according to prevailing situation in order to ensure positive end outcomes. Teamwork:It is an essential current skills which is must for leaders with Argos to have as team work promote higher growth and productivity. Along with this by making employees work in a team leaders can facilitate flow to ideas and information. It will aid entity to increase efficiency of their overall productivity. Anticipated Skills for Leader in Argos Critical Thinking:It is an essential skill with the help of which leaders with organisation can evaluate different factors and can effectively reach to final judgement. In this leaders within 9
Argos must have decision making, observation, evaluation, explanation, interpretation and inference skills. Problem solving:This is an essential skill that are essential for leaders within Argos to have as to have mechanism to effectively identify various problems and identify ways to fix them. Current skills for Manager in Arogs Perseverance and motivation:Retail industry is facing with many challenges as well as obstacles, thus it is essential for manager in Argos to have the skill of perseverance and motivation as to effectively overcome challenges and motivate employees for more growth and higher productivity. Anticipated Skills for Manager in Argos Assessing and Analyzing Information:This skill hold highest importance for manager in respective company, as it is essential for manager to effectively asses and analyse information in order to take process of decision making in best effective manner. Comparison between Argos and Waitrose & Partners Argos operates their function in online retail sector and provides different type of services and products in Ireland and United Kingdom. While on the other handWaitrose and Partnersare gaininghigherprofitabilityandrevenuecomparativelytoArgos.Inadditiontothis, organisational structure ofWaitrose and Partnersis having more52,590employees, while Argos performs their business operations with having 29,768approximately. TASK 3 P4. Job description and individual specification Person Specification Post:Accountant Department:Accounting AttributesEssentialDesirable Experience& Qualification CAdegree.Theexperienceof Accountantwithinarenowned Experience in working with the Accounts department for at least 10
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corporation for at least 5 years.3 years. Skills or knowledgePresentation as well as analytical skills along with knowledge of accounting concepts and practices is essential. It is desired that the candidate shouldhavebasicMSExcel knowledge along with extensive knowledgeofaccountingasa whole subject. 11
Person Specification PostMarketing manager DepartmentMarketing Qualificationï‚·Bachelors Degree in Commerce field. ï‚·MBA with marketing as the subject of specialisation Skills Requiredï‚·Tactical skills ï‚·Interpersonal skills ï‚·Presentation skills ï‚·Team working ability ï‚·Communication skills Experience3-5 years of experience in working as a marketing manager within a top company. Job Description Company: Argos Ltd. Job Details Post: Marketing manager Company: Argos Ltd. Job Purpose Promotion of the products and services of the company for the purpose of development of strong customer relation and assurance of long term business continuity in market place. Roles & Responsibilities ï‚·Development of promotional and advertising strategies to capture the attention of large number of individuals at market place. 12
ï‚·Development of strategies for development of strong customer relations. ï‚·Creating and implementing appealing branding strategies that can help the entity in increasing its customer retention rates. ï‚·Developing appealing and lucrative content for marketing to ensure business continuity for the long run. P5. Various applications of recruitment and selection Internal Recruitment: In this method of selection organisation offer opportunity to their existing employees through which they get promoted to new proposition with higher responsibilities and package. It is a time and cost saving method through which entity can stimulate efficiency of their production.Further it has been evaluated that there are internal recruitment is defined as an effective tool through which business organisation can fill their vacant position. There are different types of ways of internal recruitment that can be undertaken by Argos HR manager such as promotions, internal advertisement, transfers, employee referral and more. External Recruitment: In this method of recruitment organisation hire candidates from outside business structure in order to fill require job vacancy within entity. With the help of this method Argos HR manager hire candidates from larger pool and fulfil recruitment goals of organisation. Interview: In this method HR manager of respective organisation ask different type of questions to candidates in order to evaluate their knowledge, skills and potential for required job position. Written Test: After conducting interview, HR manager of Argos undertaker written test of employees in which questions related to technical, maths and reasoning are included as to accomplish objectives of entity. It has been analysed that there are different types of internal and external selection mode has been undertaken by management of Argos in order to recruit highly potential, talented and skilled employees in order to increase organisation production efficiency. For this HR manager 13
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of Argos take use of advertisement methods in order to make candidates or employees aware about new job opening in company. Further it has been evaluated that in the process of recruitment and selection HR manager undertake use of official website of company and employees agencies to make employees aware about opening in Argos any department. TASK 4 P6.Examine various stages of HR life-cycle There are five stages of HR life cycle which are explored below. Selection and Recruitment: In this collection of resume or CV of candidates are done of candidates those who are looking forward for a job opportunity in company. Orientation: Inthismethodemployersarefurthercommunicatedwithorganisationjobrole, workplace structure and all the essential information that are required to be known by newly joined candidate. Career planning and performance management: In this stage HR manager lead towards developing environment to employees by offering them personal and professional development. In this proper training and development courses are being offeredby ArgosHR managerin orderto stimulatemaximumperformancefrom employees. Succession Planning: In this stage inefficient employees get replaced with those who are having more efficient skill talent and potential (Ross, Sambrook and Stewart, 2020). It aims towards, increasing organization competiveness in business environment. Exit: It has been evaluated that manager of company is having responsibility to manage process of employees exit from entity. As per in accordance with the above mentioned analysis this is being determined that all the stages of HR life cycle that are being applied to HR functions offer significant advantage of 14
company. These stages such as succession planning is having good value against HR function of planning. As with the help of this objectives or goals can be effectively formulate. According to the evaluation it has been identified that with the effective implementation of all the above mentioned stages Argos Limited HR manager can effectively able to conduct their HR functions and activities in a feasible manner. In addition to this, application of these stages intoHRpracticesalsoallowsinincreasingefficiencyorganisationaloperationsand accomplishes entity goals and objectives in best effective manner. Further it has been evaluated that stages like Selection and Recruitment, Orientation, Career planning and performance management,Succession Planning, Exit effectively aid HR manager ofArgos Limited to hire, train, increase performance capability and ensure easy exit of employees. This will significantly aid respective organisation to gain maximum satisfaction level from employees. Through this entity can effectively able to conduct their operations by assuring maximum profitability. P7. Examine the stages of HR life-cycle within organization First stage: It is one of the most important and initial stage in which strategies, plans and policies are being developed by HR manager related to selection and recruitment process in order to hire talented candidates. Second stage: Second stage indicates towards development of positive and formative relationship between Argos and employees. In this different type of induction programmes undertaken by HR manager of Argos as to make employees aware related to company objective, vision their roles responsibilities as to make them comfortable with their job role. Third Stage: At the stage Company HR manager effectively in the process of evaluating performance and knowledge of employees and further impart them with more skills through training and development sessions in order to make significant increase in organisational productivity. Fourth Stage: This is the fourth stage in which entity HR manager engage in the operations of developing effective policies and norms by undertaking benefits of employees such as reward, motivation schemes in order to retain them for long time. 15
Last Stage: At this stage respective organization HR manager develop efficient database for their employees that can be further used by them during the period of termination due to retirement or any other reason. HR life cycle HR life cycle there are different type of essential steps and stages at an HR manager undertake in order to effectively conduct the process of recruitment and selection through which profitability and performance capability of organisation can be increased Recruitment and selection: In this there different type of initiatives that are be taken by HR manager of Argos. In this that take advantage of effective advertisement methods in order to attract large number of talented and potential employees. Orientation: Effective orientation program are being conducted by Argos HR manager in order to facilitate communication between workforce and company in order to provide employees with necessary information. Career planning and performance management: At this stage Company HR manager provide efficient development as well as training courses in order to maximize their skills and abilities to perform organisation objectives. Succession Planning: HR manager hire skilled, efficient employees in order to maximise overall productivity and workforce efficiency of organisation. As per the above mentioned analysis it is being duly identified that Argos Business strategy is to provide high quality products and services to customers in affordable price range. Along with this, entity also aim towards offering high job satisfaction to employees in order to increase overall productivity of company. All the above mentioed stages in HR life-cycle is duly intergrated with company business strategy. Thus, HR life-cycle proves to be a Good measure through which respective company can effectively fulfil their business strategy in a well define and effective manner. According to the evaluation this has been signified that, HR life cycle is most important aspect of Human Resource Management as it effectively describes different type of stages that an 16
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employee goes through in an organisation. All stages have different set of responsibilities and are required to be effectively abided by HR manager of entity in order to overcome challenges and opportunities in an effective manner. With the application of this, Argos HR manager can effectively invest in employee and can further assure more effective and stronger workforce, as Argos business strategy is to maximize efficiency of their operations and increased productivity at great extent. Thus, in order to fulfil their business strategy Argos HR manager is required to develop their employees and strengthen their performance to create more value. In this, integration of each and every stage in HR life cycle HR manager of entity can effectively accomplish their business objectives in effective manner. It has been identified that in context with each and every stage HR manager of Argos effectively taking advertisement method advantage to influence attention of potential employees, provide orientation sessions, formulate effective communication within workforce, offer development and training courses in order to develop employees according to each and every stage and to further utilise their potential for company profitability. 17
CONCLUSION As per according to the above mentioned report it has been concluded that, resource and talent planning is the most crucial and essential aspect for any organisation that allows them to effectively manage their workflow. In this different type of strategies and policies are being undertaken by HR manager in order to provide employees with positive, healthyand effective workplace environment through which organisation can maximize their profitability at great extent and can ensure long-term sustainability in respective industrial sector. 18
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