Employability Skills in Higher Education
Added on 2020-02-05
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Employability Skills
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Own responsibilities and objectives.................................................................................11.2 Own effectiveness for these objectives............................................................................21.3 Recommendations for improvement................................................................................21.4 Motivational techniques...................................................................................................3TASK 2............................................................................................................................................32.1 Solution for work based problems....................................................................................32.2 Variety of style to communicate at various level in the organisation..............................42.3 Effective time management strategy................................................................................43.1 Role of an employee in their team to attain the shared goal............................................53.2 Team dynamics.................................................................................................................53.3 Alternatives to complete task and attain team goals........................................................6TASK 3............................................................................................................................................64.1 Evaluation of the methods which are used in to develop solution of problems...............64.2 The strategy for resolving problem..................................................................................74.3 Evaluation of implementing strategy................................................................................7CONCLUSION................................................................................................................................8REFERENCE...................................................................................................................................9
INTRODUCTIONGraduates who want to expand their career for a long time have to generate somequalities in their attitude and behaviours, some basic skills are making them able to work in thecompetitive world(Benson, Morgan and Filippaios, 2014.). Every employer wants an employeewho have all qualities to work in their company and organisation. An employer does not want toinvest more efforts from their end on training and learnings. So this is an essential part for agraduate to learn these skills in their educational sessions which supports them in their work andfuture career. This report is having focused on the Marks and Spencer, this company is havingdeals in the clothings, home products and luxury food products. This is a retailer company andhaving a long chain of super markets in the UK and in other countries also. They are selling theirproducts by online portal and they are having several departments and having their ownresponsibilities. So they are focused on to recruit skilled employees who have job skills like;communication, critical thinkings, personal development, leadership skills, presentation skills,numeric, IT skills etc. This report is having discussions on own responsibilities and objectives ofan employee in the organisation and personal development to attain them(Tomé, 2007.). Anemployee is having their own role in the team and they are having their own problems and theyhave resolve this to manage their activity and to attain their goals. TASK 11.1 Own responsibilities and objectives.As I am working as a line manager in the Marks and Spencer, it is essential for me to setmy own responsibilities and the main goal to generate money by sale of products. Here is someof them:Manage sale:It is my responsibility to generate money via business activity and arrangeemployees in a proper manner to increase the sale and turnover of the company. Marks andSpencer is having various products to sale in their store so I have to mange sale of each andevery products. The line manager is having duty to set their employees to motivate theircustomer to buy a product in their stores.Motivate employees: Motivational charge is a need of the employee and it makes them moreresponsible towards the company(Kazilan, Hamzah and Bakar, 2009.). Marks and Spencer ishaving dedicated employees in the sales teams who are working to increase their sale and so I1
have to motivate employees which is working in my team to perform better and to be moresupportive for Marks and Spencer. Performance objectives working as a line manager in the Marks and Spencer:Increase efficiency according to targets: Many of line manages are employed in the Marks andSpencer so it is essential for me to increase my performance to achieve my targets as per thecompetition in between the line managers (Robinson, Garton and Vaughn, 2007.). Promotions: It can help me to be promoted for the higher position in the company, so I have tomake my focus on objectives and targets which are given by my seniors. Incentives: It can help to the me to increase my salary and bonus on each and every month. Prices: Marks and Spencer is having target and they have a prices scheme for the employees, soI have to improve my performance to attain the objectives. Desired position: As I am working as a I line manager and I want to be a marketing manager soit is essential for me to improve my performance. 1.2 Own effectiveness for these objectives.Effectiveness is an essential element for me to achieve my objectives,so it creates annecessity in me to increases my skills to increase my efficiencies and effectiveness to achieve myobjectives and fulfil my responsibilities in the organisation. To manage sales of the organisation,I have to make my focus on the customers and their needs in products and services. So I have tobe more communicative with the customers to analyse their needs. I am having potential andskills to get these objectives and as well as I am liable persons to manage sales department andencourage their business activities in a full flow.I have analytical, comparing skills to manageperformance of each employee in the department. Some basic skills supports to me to perform inthe competitive world and to manage business activities, some of those are here for explanation;Identification of skills: I am having my own department and a team and also I have my own predecided goals which have to attain by the them in exact given time. I know the potential of eachemployee which helps me to arrange them in proper sequence to manage their activity accordingto their skills and potential(Zaharim and et. al, 2010,). Motivational methods: Each team member is a pillar of their team and a team member is havingsome problems and not working properly in the team, this is a morale duty of me to resolve theirissue and motivate him for work. Strength of the objectives:2
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