The Rise of Robotics in Hospitality

Running head: THE RISE OF ROBOTICS IN HOSPITALITY
The Rise of Robotics in Hospitality
Name of the student:
Name of the university:
Author note:

1THE RISE OF ROBOTICS IN HOSPITALITY
Executive summary
The study is aimed at delivering a brief but an informative discussion on the trend which are
driving the global hospitality sector. Such trends are acting as a catalyst to produce various
innovative technologies which could enhance the visitor's experience. Robotics is being given
specific consideration in this paper. Additionally, it also finds the impact of robotics on the
Australian hospitality industry.

2THE RISE OF ROBOTICS IN HOSPITALITY
Table of Contents
1. Introduction:................................................................................................................................3
2. Findings and Discussion:.............................................................................................................3
2.1 Focus on the main task of the assessment and specifically on the impact role and future
trends of disruptive technology:..................................................................................................3
2.1.1 Trends driving the innovation:........................................................................................4
2.1.2 Various kinds of innovation:..........................................................................................6
2.1.3 Special focus on robots:..................................................................................................7
2.2 Its impact on the Australian Hotel and Hospitality industry:................................................7
3. Conclusion:..................................................................................................................................9
References:....................................................................................................................................10

3THE RISE OF ROBOTICS IN HOSPITALITY
1. Introduction:
The trend is now getting changed. The modern day travelers and the millennial travelers
now do not need anymore the hotelier experience of their parental era (Tugores & García, 2015).
They are price-conscious as they have a varied range of platforms which shows a different range
of hotel packages. Moreover, the modern day travelers are now able to compare between the
different offers and find the best match for their requirements. In addition to the packages, they
also look for an entirely different experience which had never been in the ancient times
(Schuckert, Liu & Law, 2015). Such trends have changed up the mind of hoteliers. They are now
looking for a varied range of technological innovation which could provide an elevated living
experience to customers (Schuckert, Liu & Law, 2015).
This study is also purposefully based on finding the impact of disruptive technology in
the hospitality sector. The purpose is being served in this paper with the help of few current
innovations in the hospitality sector. However, the study is primarily aimed at understanding the
future trends for robots. Robots are believed to replace the few physical staffs that are being
hired especially for the room service (Richard, 2017). Moreover, robots are supposed to take care
of the basic thing like taking and delivering the orders to the guest’s room. This does not only
answer to the needs of contemporary travelers but it also sorts out to some extent the workforce
shortage at the global level (Richard, 2017).
2. Findings and Discussion:
2.1 Focus on the main task of the assessment and specifically on the impact role and future
trends of disruptive technology: