Risk Management Plan for Oakwood Espresso Coffee Shop

Running head: RISK MANAGEMENT PLAN
Assessment 1: Risk Management Plan
Oakwood Espresso Coffee shop
Name of the Student:
Name of the University:

1RISK MANAGEMENT PLAN
Table of Contents
Task 1...............................................................................................................................................2
a. Company overview and Objectives.............................................................................................2
b. Identification of internal and external stakeholders.....................................................................2
c. Review of external factors.......................................................................................................3
Task 2...............................................................................................................................................5
Risk assessment...............................................................................................................................5
Task 3...............................................................................................................................................6
Risk identification............................................................................................................................6
c. SWOT analysis........................................................................................................................6
Task 4 and Task 5........................................................................................................................8
Task 6.............................................................................................................................................11
Task 7.............................................................................................................................................12
Bibliography..................................................................................................................................14
Appendix........................................................................................................................................15

2RISK MANAGEMENT PLAN
Task 1
a. Company overview and Objectives
Oakwood Espresso Coffee shop is a very small but local favourite for the neighborhood
Homewood residents and Oakwood Village, located in Toronto. This unassuming café shop is
just off the main Oakwood Village retail band that is fronting on Holland Park Ave on west side
of the Oakwood Avenue. The Oakwood Espresso Coffee shop is gaining commercial revenue
and competitive advantages due to neighbourhood resident rush who are heading to work
looking to get the caffeine fix before initiation of the commute. The café runs by tony and his
small team. Due to lack of business and operational strategies the Oakwood Espresso Coffee
shop is facing certain risks and details of these risks are elaborated in this paper.
The goal or objectives of Oakwood Espresso Coffee shop are as follows:
 To identify different risks and challenges that may interrupt the annual revenue of the
café shop
 To conduct both internal and external market analysis respectively through SWOT
analysis and PESTLE analysis
 To develop accurate risk management strategies for Oakwood Espresso Coffee shop so
that they can avail commercial revenue and competitive advantages as well
 To achieve 15% of additional revenue on the current investment and gain 50% more
consumers regardless of their age

3RISK MANAGEMENT PLAN
b. Identification of internal and external stakeholders
Stakeholder Role Stakeholder’s agenda for
risks
Owner Internal The agenda of the Owner
(Tony) is to offer reasonable
services considering the
consumers demand so that
maximum profit with positive
Return on Investment (ROI)
can be generated
Cashier Internal Agenda of a cashier is to
implement much effective
payment processing method to
satisfy the consumers and
make the payment process
smoother and quick
Customer External Agenda is to provide timely
feedback so that tony and
team can improve their
business and commercial
revenue as well
Local residence External Agenda is to support and give
feedback to the food products