Risk Management2 Risk management The future is uncertain. The following are the most common questions that will be asked about the vulnerability of the website to risks: 1. What is the cost of running the site? 2. What is its lifespan? 3. Why that amount of value and why the lifespan? These questions explore the uncertainties in the future of the project (Andersen and Sax, 2019). It is because the future is uncertain, and the best feedback to this is identifying potential risks that the website can be exposed to. In this chapter, potential risks are evaluated and measured. The management policy adopted is commensurate with the complexity and the size of the project. This is crucial given the scalability feature of risk management. Risk management objectives The primary objectives of the risk management plan adopted include the following: i.Identifying potential threats before their occurrence or in the early stage. This involves monitoring the website functions and operations closely. ii.Minimize scams related to the website. The risk management plan will help identify the scams that will derail the effectiveness and efficiency of the site which may hinder its impact on the growth of the organization. iii.Ensure security of the information shared on the website. Data security is very crucial in an organization. An effective risk management strategy will ensure the safety of the data. iv.The realization of more significant opportunities from using the website- Strategic planning of the risk management policy will enable sustained growth.
Risk Management3 v.Securing the future of the website and help in the long-run management of the website Potential risks a.Injection Flaws- sites are vulnerable to this risk and particularly to SQL injection flaws. The website faces an inherent risk when untrusted data is directed to the website interpreter as a command or query. b.Cross-Site Scripting- the most common and potential risk to any website is cross-site scripting. The site is exposed to this risk when the system takes suspicious data and sends it to the browser with no proper validation of the data. It opens avenues for system hackers to script the browser, which can lead to the hackers hijacking the website user sessions. c.Broken session management and system authentication- the websites are exposed to compromised security keys, passwords, and other sessions tokens. d.Cross-Site Request Forgery- the website is exposed to a potential attack when the user of the site to send a forged HTTP request. This includes the cookies used by the site user and other authentication information. e.Insecure Direct object references- the website is also exposed to the possibility of reference exposure by the developer to an internal implementation object. f.Security misconfiguration- the risk usually is beyond the application plan of the website. It is essential to have a defined framework, applications, application servers, database server, and web server and the overall operability platform. g.URL access restriction error- the website needs to perform access checks whenever it is operated. This is among the most risks that sites are exposed to.
Risk Management4 h.Cryptographic storage insecurity- failure of the website to protect crucial and sensitive data which include card data entered to the site, SSNs and other sensitive authentication credentials Risk Matrix the best strategy to approach website potential risks depends on the level of risk analysis conducted. If the review determines that some of the risks exposed to the site will be costly and derail the overall functions, efficiency, and effectiveness of the website, it becomes essential to establish a risk matrix to analyses their impact (Kliem and Ludin, 2019). The following is a risk matrix developed in analyzing the effects of the above risks exposed to the effective managing of the website RiskOccurrence likelihoodConsequences Cryptographic storage insecurity HighHigh Medium Low URL access restriction errorLow Security misconfigurationMedium Insecure Direct object references High Cross-Site Request ForgeryHigh Broken session management and system authentication Low Cross-Site ScriptingHigh
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Risk Management5 Injection FlawsMedium Conflict management plan Conflicts are bound to occur in all stages of the project’s life. Some of the disputes can be minor and cannot impact the project's activities (Cronin and Bezrukova, 2019). However, some of them can threaten the overall wellbeing of the project. During the running of the project, conflicts are rampant and are relevant to all factors touching on the project (Raines, 2019). To ensure proper handover and effective continued running of the project, it is essential to develop a conflict management plan. Actions to takeWays of doing it PrepareGive meaning to the specified conflict Identify possible expected results Converse with involved partiesIdentify a convenient meeting time Meet in place with no expected interruptions Pay close attention to the behavior and distinctive personalities of the conflicting parties Clarify what happens when the conflict occurs Remain specific to the event and not focus on general observation Listen intensivelyActively listen to all the conflicting parties Avoid any form of interruption After a party finishes, rephrase his concerns to ensure that you have understood his/her concerns
Risk Management6 Ask direct and situation clarifying questions Identify points where both parties agree and disagree Create a summary of the agreement points and disagreement point Seek clarification if all parties are okay with your observation Modify your agreement/disagreement observation until all parties are in agreement Set goals and prioritiesDiscuss on the most critical parts of the conflict Develop a relevant plan to tackle each identified cause of conflict a starting to the critical conflict Pay close attention focus on future relations Ensure the setup of possible future meetings Create a follow-up procedure in the management plan Pay attention to all points of resolution discussion until the conflict has been solving amicably Maintain a collaborative approach while engaging the parties Build on the realized resolution successLook at situations to identify progress Identify and note the achievements and insight of the parties involved Congratulate all the parties involved in case of any development is made Avoid blame gameFocus on the facts and crucial information
Risk Management7 that will help address the conflict Be honest and direct to the pointAllow all parties to put out their concern from their perspective Give ample time between ideas and suggestions Change management Organizations regularly experience change. Causes may range from the introduction of new technology, reorganization process, an improvement in management and processes practices, update on various methods in the organization, (Cameron and Green, 2019), experienced growth and necessary compliance initiatives. To ensure success in change management, the following essential steps are important 1.Identification of factors to be improved- since most of the changes experienced touch on the product, processes, or various needed outcomes, it is essential to identify the point of difference and set elaborate and clear goals. This will ensure that the required resources and people responsible for managing and endeavoring the change are identified. Prior knowledge of the anticipated move provides clarity, ease of management and success implementation of the steps taken. 2.Present a solid case to the parties affect the change- there are a lot of people that will be affected by the change. This includes the top management, change advocates, and the people responsible for conducting the change management process. All of the parties have different expectations and objectives and expect to be involved in the change spectrum.
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Risk Management8 3.Have an elaborate plan for the change- it is the roadmap that illustrates the beginning of the change, the direction being taken in managing the difference, and the desired destination after adequately addressing the change requirements. The required resources are also integrated, the change management scope and the total cost of the management plan. The most critical management plan is to provide various steps that are required as opposed to having unplanned processes. This includes an explicit action taken with defined and measurable targets attached to each of them. 4.Provision of the required resources and utilization of available data for the management evaluation- as part of the planning exercise, resource identification and allocation are a crucial process. The support can include, financial requirements, the much-needed infrastructure and the software system requirements. Also, the tools required in training the parties involved are re-educating other stakeholders are considered. 5.Communication- it is the golden step in the whole change management process. It runs through the entire management process (Tang, 2019). Change identification, planning, onboarding and execution are all dependent on communication practices adopted. This is used to address both the psychological and inherent factors associated with change management. 6.Monitoring and addressing possible resistance- change resistance is a common phenomenon in every setting which threatens the success of change management. Most of the opposition is a result of fear of the unknown in implementing the change. It is crucial to anticipate and prepare for possible resistance and alarm the change management team to take the appropriate actions.
Risk Management9 Business Features Designing and building a well functional website requires a combination of several factors. The combination of the elements varies according to the needs of the owners of the website. Due to the mixes, it is highly challenging to compare the effectiveness of websites. Nonetheless, a litmus test is the ability of the website to achieve the desired goals. Due to the success that will be derived from this implacable website, the following are some of the features of the site; Quality web content- the website is designed to offer people with the desired information in a fast and reliable way. Superior content will be shared on the website to satisfy the traffic visiting the site. Important information that is pertinent to the organization will be shared through the website. Clear and user-friendly- the website contains simple, user-friendly navigation that will ensure the visitors get the information they desire quickly and efficiently. Relevant user links will be placed in places that are easy to locate and have understood labels against them. The navigation structure of the website will be made of the following features; 1.Home page 2.About page which will include the vision and the mission, history, FAQ, stakeholders, fact sheet, and all the relevant periodical reports 3.Projects to be conducted using the website 4.Get involved by the use 5.News 6.Contact information
Risk Management10 Simple and professional web design- over sue of whistles and bells is beautiful during website designing and building but they rarely contribute to the overall value of the website. The website will have a simple and attractive layout that will be attractive to the users and keep them engaged. Speed- during operations, people lose interest and patience quickly, and that affects their association with the website. Long loading time will drive the users away. To ensure speed, server speed, number of graphics used and the web traffic will be considered and much improved. Business values Results are the primary value that is considered. The desire to attained the set objectives is the fundamental value for the website. The website will be organized to help other stakeholders in planning and working on achieving the desired targets in the organization. Focusing on the user, the website will be designed to have a full focus on the needs of the user and the rest of the other values will follow. Most of the information required by the website user will be located on the first page of the website. Product overview Pages Pages will be reserved for content which will be seldomly changed overtime. The information will be clearly shown in the navigation page of the site. Some of the pages that will be included in the website include the home page, new notification listings, search features, contacts and
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Risk Management11 about me window. The number of papers in the main navigation page will be kept in the minimum to avoid overwhelming the website users. Categories The various categories of the website will be located on the left-hand side displayed vertically in order to provide room for future growth of the section. Each category will contain important information that needs to be shared. Posts Post are the single feature that make the site look amazing. The post will contain all the information that needs to be shared with the website users. They are added in the various categories contained in the website
Risk Management12 References Andersen, T.J., and Sax, J., 2019. Strategic Risk Management: A Research Overview. Routledge. Cameron, E. and Green, M., 2019. Making sense of change management: A complete guide to the models, tools and techniques of organizational change. Kogan Page Publishers. Cronin, M.A. and Bezrukova, K., 2019. Conflict management through the lens of system dynamics. Academy of Management Annals, 13(2), pp.770-806. Kliem, R.L. and Ludin, I.S., 2019. Reducing project risk. Routledge. Raines, S.S., 2019. Conflict management for managers: Resolving workplace, client, and policy disputes. Rowman & Littlefield. Tang, K.N., 2019. Change management. In Leadership and Change Management (pp. 47-55). Springer, Singapore.