Robotics Back Office Process Automation- Best Practice

Robotics Back Office
Process Automation-
Best Practice
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Table of Contents
INTRODUCTION...........................................................................................................................3
Research Aim..............................................................................................................................3
Research Objectives....................................................................................................................3
Research Questions.....................................................................................................................3
Literature Review.............................................................................................................................3
Business benefits of the RPA implementation............................................................................3
Business processes that are best suitable for RPA implementation............................................4
Best practices for RPA implementation......................................................................................5
Research Methodology....................................................................................................................6
REFERENCES................................................................................................................................7
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INTRODUCTION
RBA or Robotic Process Automation can be defined as the form of business process that
takes place when basic tasks are automated through hardware or software. These systems can
work across a variety of applications (Bitkowska, 2020). By implementing RPA or robotic
process automation, organizations can develop robots that can help in reducing the amount of
manual labour that is involved in the activities of both, the back office as well as the from office.
Some of the actions that are most performed by robots include monitoring the emails as well as
documents received, extracting data from the file etc.
Research Aim
Robotics Back Office Process Automation- Best Practice
Research Objectives
 To understand the business benefits of the RPA implementation.
 To determine the business processes that are best suitable for RPA implementation.
 To identify the best practices for RPA implementation.
Research Questions
 What are the business benefits of the RPA implementation?
 What kind of business processes are best suitable for RPA implementation?
 What are the best practices for RPA implementation?
Literature Review
Business benefits of the RPA implementation
The process of RPA is being increasingly adopted by a lot of organizations across
different industries. There are many business benefits of RPA implementation for an
organization and these can include cost savings, increased accuracy as well as quality of work
produced, empowered employees etc. One of the biggest advantages of Robotic Process
Automation is that it helps in reducing the amount of expenditure on unnecessary activities
(García-Alcaraz, Oropesa-Vento and Maldonado-Macías, 2017). This is because when the work
is automated, it not only gets completed faster but also, there is a reduction in the expenses that
are involved with it. As a result, a greater output is achieved by investing a very little amount of
money. Besides this, the number of errors are reduced and the results that are obtained are free of
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