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Communication Skills forHealth Workers
Table of ContentsINTRODUCTION...........................................................................................................................31 EXPLORE THE CASE STUDY..................................................................................................3a.).................................................................................................................................................3b.)................................................................................................................................................4c.).................................................................................................................................................52. ROLE PLAY................................................................................................................................6a.).................................................................................................................................................6b.)................................................................................................................................................6CONCLUSION................................................................................................................................7REFERENCES................................................................................................................................8
INTRODUCTIONTransformation of information for a particular topic can be sated as a term ofcommunication. It is a need of each type of business entity, they are having different type ofinformations which have to convey for a particular department(Patel and et. al., 2011). Thisreport is having focus on the health sector, they have to maintain confidentiality of reports andinformation of their patients. So this is a requirement of this sector, communication have to bedone in the two parties which are essential in the communication process. Michael is a old a malenurse and they are having three patients in their wards so they have to maintain personal data foreach patient. 1 EXPLORE THE CASE STUDYa.)Role of confidentiality in health care sectorConfidentiality is a need to manage a personal data in the hospitals and it is is also relatedto the patient. It is having a impact on the patient and as well as on the hospitals management.Here is some points are available to describe about the role of confidentiality related to the casestudy;As it is given that Michael is having three patients in their ward so their have to makeseparation in their reports to manage a differentiate in their documents(Morse and et. al.,2012).It helps to remove a discrimination for their patients, in the given case study Michael ishaving three patients which are having the same diseases. Health care organisation can make better services for each type of patient, they can makedifferent type of treatment for distinct type of patients. Importance of confidentiality in the health sector organisation
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