Role of Hospitality Industry within Sector of Travel and Tourism

HOSPITALITY PROVISION

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Role of hospitality industry within sector of travel and tourism industry.............................1
TASK 2............................................................................................................................................3
2.1 Implications within the hospitality sector business ..............................................................3
2.2 How integration affect to the hospitality sector of the market .............................................5
TASK 3............................................................................................................................................6
3.1 Plan for promoting product of the hotel to meet with target market ....................................6
3.2 Key components of business plan.........................................................................................6
3.3 Operational requirement within the hospitality products that includes organisational
structure, allocation of human resources, issues and staffing related requirement with
promotional activities..................................................................................................................7
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

Illustration Index
Illustration 1: Key components........................................................................................................7
Illustration 2: Operational plan......................................................................................................10

INTRODUCTION
Hospitality provision refers to several rules and regulations to provides services to
customers. It assists to ascertain roles and responsibilities towards customer to meet goals and
objectives of the organisation (Viljoen and Roberts-Lombard, 2016). Further, it also effective for
guest of hospitality business to fulfil their expectations at workplace. In this context, present
study is related to hospitality provision and Hong Tai has been taken for this. They deal in public
sector to provides several types services to their customers. With the help of major core values of
the chosen enterprise is to provide unique services to target market and enhancing satisfaction
level of customers. Furthermore, report includes implications of integration in hospitality sector
of the businesses. Moreover, it develops a plan for the hospitality industry to meet with target
market.
TASK 1
1.1 Role of hospitality industry within sector of travel and tourism industry
Every business’s focal point is to provide quality services at lower costs. In this context,
there are several ethical considerations demonstrated by Hong Tai to make good image of the
enterprise in front of customers to complete responsibilities with stakeholders. Further, they
provide excellent working conditions for motivating them to give full participation in business
unit (Sarkar, Au and Law, 2014).
In order to analysis the scope and scale of hospitality role of the travel and tourism
industry need to be explained in context of Hong Tai. In this context, the chosen organisation
offers several types of services to travellers that are related to travel and tourism industry. It
includes different kinds of services such as airlines, accommodation, event of adventures, food
facilities, etc. (Guizzardi, Guizzardi and Ranieri, 2016). In the present study, people like to spend
their holidays by visiting different places due to several reasons such as enjoying their vacation,
releasing stress, meet with friends and relatives, etc. In this context, people are also looking for
travel agents who provide them holiday packages at reasonable cost. In Hong Kong, there are
several numbers of travel and tourism enterprises providing facilities to travellers of
accommodation and food etc. (Becken and Wilson, 2013). This sector is continuously growing
through attracting people towards tourism services. Besides this, hospitality sector businesses are
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