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Role of Main Players in Employee Relations

   

Added on  2020-02-05

12 Pages4052 Words2441 Views
EMPLOYEE RELATIONS1
Role of Main Players in Employee Relations_1
TABLE OF CONTENTSINTRODUCTION................................................................................................................................3Task 1....................................................................................................................................................31.1 Unitary and Pluralistic frames of references in employee relations...........................................31.2 How employee relation is affected by change in trade unionism...............................................41.3 Role of main players in employee relations...............................................................................4TASK 2.................................................................................................................................................52.1 Procedures followed by organisation at different conflict situation...........................................52.2 Key features of industrial relation in the situation of conflict....................................................62.3 Evaluate the effectiveness of the procedures used in the conflict situations..............................7TASK 3.................................................................................................................................................73.1 In collective bargaining role of negotiation................................................................................73.2 Assess the impact of negotiation strategies................................................................................8Task 4....................................................................................................................................................84.1 Influence of European Union on Industrial democracy..............................................................84.2 Methods which are used for participating employees in the process of decision making..........94.3 Impact of human resource management on employee relations...............................................10CONCLUSION..................................................................................................................................10REFERENCES...................................................................................................................................112
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INTRODUCTION Functioning of organisation depends on both human and physical resources.Accomplishment of organisational goals is only possible if employees work efficiently and makeeffective use of physical resources. Employees play a significant role in organisation so theemployee relation is paramount for an organisation to run (Clarke, 2011). Employee relation whichis also known as industrial relation is a term used to define the relationship between co-workers,employees with his leader or supervisor and relationship of employees with management. Smoothrunning of an organisation is only possible if industrial relation is good. The present study willdiscuss the aspects of employee relations in perspective with hospitality sector. Marriott Hotel isone of the well-established and renewed brand in full service hotel industry. This is one of theluxurious hotel and has a flagship brand for providing great services to its customers.TASK 11.1 Unitary and pluralistic frames of references in employee relationsIn Hotel Marriott, through frames of references, industrial relation is determined by its toplevel management. Managers of organisation can perceive the relation through two basic viewswhich are unitary and pluralistic perspective.The Unitary PerspectiveThe Pluralistic perspectiveIn Unitary perspective, all employees andmanagers of a harmonious and unitedorganisation share interest and objectives whichare common (Bach and Kessler, 2011). They tryto create an environment in which workers canwork with commitment and loyalty to achievethe ultimate goal. To attain the organisationalobjective, leaders should represent strongleadership skills among the staff. In thisperspective, conflicts is discern as a negativeforce which leads to disloyalty and this isdisruptive for Hotel Marriott.This is a substitute of unitary perspective. in thisview, there are different values, beliefs andattitudes of an employee which are working atthe workplace. So, there can be conflicts atworkplace. By the process of collectivebargaining, disputes in organisation are handled.There are various powerful and competinggroups and trade unions in an organisation likemanagement and leaders (Hou and Reber, 2011).They have their own objectives and norms. Inthis view, complete power and control is in thehands of these various groups. In pluralisticperspective, managers persuade and coordinatethe workers. In this approach, trade union playsa vital role. 3
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1.2 Way in which employee relation is affected by change in trade unionismAs work and workplace in the Hotel Marriott changes for employee and employer, the tradeunions need to revive according to the change (Chillas, 2010). From past 20 years, demand of tradeunion keeps on changing as needs of workers are getting changed according to their knowledgeabout work. To enhance industrial relations, these days main focus of trade unions is to educate andtrain workers according to the need of hotel and on building loyalty and commitment towards hotelby reshaping the expectations, attitudes and behaviour of workers. To make the employees workefficiently and effectively, trade union of hotel provides well-trained staff and researchers who helpworkers in providing various relevant skills. Active, alert and aware membership is created by them.For the issues related to labour management, all employees are given with wide knowledge. Allthese activities will help the employee to work efficiently and build healthy relationship in hotelMarriott. As trade union ensures security related to income, it provides safe working condition thatis the reason they play vital role in the organisation. In present days, trade unions enhance theemployee relation by educating them about human rights which they have according to the lawrelated to labour (Clarke, 2011). They coordinate the workers and create a positive environment sothat can feel secured while working. They educate them about various machineries and the way ofusing them so that they can protect employees against injuries. Industrial relation is affected by thechange in trade unionism as they act as an intermediary between management and employees.1.3 Role of main players in employee relationsIn industrial relationship, there are various parties in hotel who interact with each other toform healthy relations and work together. There are three main parties that play a great role inmaintaining employee relations. Role of the managerRole of Trade UnionRole of the state and thirdpartyMotivating employeesto work withenthusiasm.Maintaining motivationamong employees bygiving incentives.Employment terms andconditions are set by theprocess of collectivebargaining.Creating andmaintaining a strongrelationship which isfriendly at theworkplace.Providing healthyenvironment so thatemployees can feelTrade union of the hotelshould maintaineffective relations withHigh level ofemployment ismaintained by state4
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