Table of Contents EXECUTIVE SUMMARY............................................................................................................1 Marketing Audit.........................................................................................................................1 Objectives of the study................................................................................................................4 Gather sight into target audience.................................................................................................4 Social media zone.......................................................................................................................5 Experience strategy.....................................................................................................................6 Establish activation plan.............................................................................................................6 Manage and measure budget.......................................................................................................8 CONCLUSION...............................................................................................................................8 REFERENCES...............................................................................................................................9
EXECUTIVE SUMMARY Thispresentreportisbasedonentrepreneurialmarketingwhichsaysaboutan, identification of threat and opportunities ofunicorn grocery as it will aid company to capture large amount of market share. Also, attract more customer as well as retain old customers for long period of time. Along with this, various model and matrix help company to their profit and growth at market.With the help of effective marketing strategy Unicorn can expand their business at global level. To enhance their sales by 3% with the help of social media marketing plan by next 3 months. On the other hand, company opt online platform for capturinglarge amount of market share for expansion of business at international level by3.5% by the end of next 5 months. Lastly, company can increase customer base through adopting plan of social media by 20% at the end of 3 months. Marketing Audit This is a systematic process which aids an organization for analysing and evaluating business environment, their goals and objectives, principles, internal and external market situation as well as its strategies (Miles and et. al., 2015). This is because it aids an implementing a plan of action for enhancing marketing performance of a company well as identifying opportunities and problems accordingly. In context of, Unicorn Grocery, it is a small medium size enterprises which deals in fresh, processed and organic food products. On the other hand, it focuses on general grocery, household and body care items as well as fair trade and local sourcing. Marketing audit plays an essential role inUnicorn Grocery as they want to enter into social media and for this, it is necessary for company to analyse both external and internal market factor for future benefits. Unicorn Grocery, opt SWOT analysis for identifying its internal position as this will help company to get various opportunities by which firm will enhance their profit as well as growth at competitive market place (Whalen and et. al., 2016). With the help of this tool, company can improve its image and sustain for long period of time. The SWOT analysis of Unicorn Grocery are mentioned as below:- StrengthWeakness ï‚·Company should have various number of outlets at market place as this aids ï‚·ThemajorweaknessofUnicorn Groceryissometimestheydonot
them for maximising profitability. ï‚·Alongwiththis,theymusthave knowledgable and skilled staff so that they can provide information to their customers which will helps in creating positive brand image at market place as wellasattractingcustomerstowards their brand (Nijssen, 2017). ï‚·Thiscompanyprovidewagesand salary on time to their employees or workers that helpUnicorn Grocery for maintaininghumanresourceintheir organisation at effectively. provide products on time due to which companynotfulfilthedemandand requirementoftheircustomerson specified time. ï‚·Ineverycompany,investmentis necessarybutincaseofUnicorn Grocery which is small medium size enterprises face problems as they have less number of investors. ï‚·Along with this, because of less number of investors company do not opt hi-tech technologies. ï‚·Thiscompanyfocusesonattracting customersbywhichtheykeeptheir prices low as comparison to its rivalry from.Soitwillremainlowprofit margin at competitive market place. OpportunityThreats ï‚·With the help of social media, company can enhance as well as expand their business at global level. ï‚·They also target both senior citizens and infant child by providing healthy and good quality of product according to their taste and preference. This will create its positive image in the market place. ï‚·The biggest thereat thereat forUnicorn Groceryisitscompetitorsthatare ASDA and JS supermarkets (Whalen and Akaka, 2016).are as they both have good position at market place. ï‚·Itscompetitorsusedadvanced technologiesbywhichtheycapture largeamountofmarketsharebut because of low investment they do not
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have hi-tech technologies. Furthermore, thisisthereasonofmovingof customerstowardscompetitors products. Whereas for analysing external factor,Unicorn Groceryopt PEST which are given as below:- POLITICAL FACTORS ï‚·Unicorn Grocery should follow theFair Packaging And Labelling Act (FPLA) aswellasfreshandhygienefood regulations.Withthehelpofthis, companyprotectcustomersbythe motiveofmaintainingtheirhealth effectively (Lodish and et. al., 2015). ï‚·Companyshouldcheckaboutthe policesofgovernmentwhichsays aboutitsstablenessatcompetitive market place. ECONOMIC FACTORS ï‚·Companyenhance their profit as the government of UK implement VAT on grocery items. This is a reason which enhance their growth as well as sale accordingly. ï‚·This is necessary for company to check taxrates,inflationratesassome because of this factor social media will become expensive. SOCIAL FACTORS ï‚·This factor create impact on Unicorn Grocery because changes in lifestyle, values, demographic, attitude and many more create both opportunity and threat for company. ï‚·Nowadays,peoplebecomeheath conscioussotheypreferfreshand organicfoodforhealthylife.This factor is very good for Unicorn Grocery as they offer fresh and organic food in TECHNOLOGICAL FACTORS ï‚·UnicornGroceryStoreshouldopt advancedtechnologiesforattracting customers towards their brand as well asretainingoldcustomersforlong period of time (Yang and Gabrielsson, 2017). ï‚·Because of hi-tech technologies they capturemarketshareandmaximise their profit and sales. ï‚·Company also makes good relationship
order to satisfying customers need and requirement. withcustomersbyprovidingsome offers or vouchers which will restrict themformovingtowardsother competitors. Objectives of the study ï‚·To enhance their sales by 3% with the help of social media marketing plan by next 3 months. ï‚·To capture large amount of market share by expansion of business at international level by 3.5% by the end of next 5 months. ï‚·To increase customer base through adopting plan of social media by 20% at the end of 3 months. Gather sight into target audience Segmentation- Thisstep means to divide the whole market into many segments of products which is provided by the company. Along with this, segmentation is done on various basis such as Behavioural, Geographical and Demographic, and basis. In context of small medium size enterprises i.e., Unicorn grocery where they segment the business into various manner such as regional income,purchasing behaviour and lifestyles (Martin and Javalgi, 2016). With the help of social media marketing Unicorn targeted those people with have different lifestyles for enhancing the demand. Targeting-After segmentation, company target the audience on the basis of size, area, growth rate and profit of market segment.Along with this, it means to focuses on group of individual where company sell their product and services effectively. This isclassified in following ways that are age, gender, lifestyle, income, and location of customers. Furthermore, these factors directly affect on buying behaviour of consumers.In context of,Unicorn grocery, their target segment is senior citizens as well as health conscious people whose focuses on good quality of products ((Tuten and Solomon, 2017).With the help of this, customers enhance their standard of living in an effective manner. In addition to this, social media marketing plan, aids
company to attract ample number of customers towards their company so that they can capture large amount of market share in specified period of time. Positioning- This is the last stage which says about the image of company at competitive market place through analysing customers perception on their product and services. Along with this, company says about unique values and overall benefits of Unicorn Grocery that will aid company for maintaining customer base (Scott, 2015).For instance, Unicorn Grocery Store offer fresh and organic food stuffs, at low prices in good quality to potential customers. For this company use tools of social media marketing like, LinkedIn, Facebook and may morefor promotion their product at marketplace. Strategy- Social media marketing is good for companies for promoting their product and services at large scale. In relation to,Unicorn Grocery prefer Facebook by the motive of promoting promoting services and good as it will help company to attract customers towards it. This is because, nowadays, most probably every single individual use Facebook so it is best option for company to promote their product across the world. With the help of this, Unicorn Grocery can grab the attentionof customers by which company can enhance growth and profit accordingly. Social media zone Social media marketing is a tool which aids companies for generating awareness about their product and services at market place. In social media marketing tools includesblogs, Facebook, Instagram and many more. Their are some zones of social medial that are described as below:- 1.SOCIAL COMMUNITY-This channel means to maintain relationship with customers by having a common interest. On the other hand, social communities says that it is a process of two-way communication,conversation, transferring of experiences and opinions and collaboration. Furthermore, the reason behind of using social communities is to make long term relationships with their potential customers. In social communities include many channels such as message boards, websites for evaluating consumer reviews and enquiries and so on (Zimmerman and Ng, 2015).In context of, Unicorn grocery social community aids in maintaining relationship with members and customers of company. For example, Unicorn prefer CRM software so that they will analysing
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buying behaviour ofconsumers. Also, this aids customers for sharingtheir experiences accordingly. 2.SOCIAL COMMERCE-The main motive of this tools is to analyse the buying behaviour of customers as well as their experiences. With the help of this social medial platform Unicorn grocery can do buying and selling process of products and services through online medium.In addition to this, various channels of social commerce, aids company to analyse review of customers, rating, relationship and may more (Killian and McManus, 2015). Experience strategy 1.With the help of using social media company attract customers as well as maintaining trust among customers. Along with this, customers also become loyal towards the company. 2.Company effectively use application which build interest in customers accordingly. 3.The changes in websites layout which is based on environmental condition that help Unicorn to attract large number of customers at market place. Establish activation plan For every company it is necessary to make marketing plan with the help of social media so that company can identify the interest and demand of customers. In addition to this, company used various promotional techniques for maintaining its position at competitive market place in order to attain profit and maximising sales.On the other hand, company also provides sweepstakes and special prizes to their potential customers, so that they will maintain interest on companies product and services(Kilenthong, Hultman and Hills, 2016). Whereas company should add new features on their existing products as well as on its catalogue. In reference to this, they should gives advertising for enhancing awareness andbase of knowledge of customers. Moreover, Facebook is the platform which use Unicorn grocery for providing information regrading its product which will increases the number of customer in market.
Manage and measure budget Unicorn grocer evaluate their performance by using social medial channel for knowing about the taste and preferences of customers, their buying behaviour, their viewpoints or experiences and manymore. Along with this, they also analyse total check-ins and totals sales on the website of the company because it will aid company to determine its position at market. Furthermore, managers of Unicorn opt effective marketing strategy so that they will earn more profit and expand business at international level(Whalen and et. al., 2016). On the other hand, small scale business manage their fund in an appropriate manner as they have less number of investors or limited amount of fund. Whereas, company should prepare effective budget play on the basis of internal and external analysis. Also, this is the duty of manager of Unicorn for measuring fund as it will help company to achieve their target in an appropriate manner. CONCLUSION As per the above mentioned report, it has been concluded that, both internal and external analysis aid company for analysing its opportunities and threats effectively. Along with this, it also examined that,STP approach says bout the overall functioning of an organisation which makes the image of company at competitive market place. With the help ofsocial media zones and vehicles, experience strategies are examined. At Last, measures of deviations as well as management of budget and cost has been analysed in this report.
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REFERENCES Books and Journals Miles,M.,andet.al.,2015.Exploringentrepreneurialmarketing.JournalofStrategic Marketing.23(2). pp.94-111. Whalen, P.,and et. al., 2016. Anatomy of competitive advantage: towards a contingency theory of entrepreneurial marketing.Journal of Strategic Marketing.24(1). pp.5-19. Nijssen, E. J., 2017.Entrepreneurial marketing: an effectual approach. Routledge. Whalen, P. S. and Akaka, M. A., 2016. A dynamic market conceptualization for entrepreneurial marketing:theco-creationofopportunities.JournalofStrategicMarketing,24(1). pp.61-75. Lodish, L. M.,and et. al., 2015.Marketing that works: how entrepreneurial marketing can add sustainable value to any sized company. Pearson Education. Yang, M. and Gabrielsson, P., 2017. Entrepreneurial marketing of international high-tech business-to-business new ventures: A decision-making process perspective.Industrial Marketing Management.64.pp.147-160. Kilenthong, P., Hultman, C. M. and Hills, G. E., 2016. Entrepreneurial marketing behaviours: impact of firm age, firm size and firm’s founder.Journal of Research in Marketing and Entrepreneurship.18(1). pp.127-145. Martin, S. L. and Javalgi, R. R. G., 2016. Entrepreneurial orientation, marketing capabilities and performance:themoderatingroleofcompetitiveintensityonLatinAmerican International new ventures.Journal of Business Research.69(6).pp.2040-2051. Tuten, T. L. and Solomon, M. R., 2017.Social media marketing. Sage. Scott, D. M., 2015.The new rules of marketing and PR: How to use social media, online video, mobile applications, blogs, news releases, and viral marketing to reach buyers directly. John Wiley & Sons. Zimmerman, J. and Ng, D., 2015.Social media marketing all-in-one for dummies. John Wiley & Sons. Killian, G. and McManus, K., 2015. A marketing communications approach for the digital era: Managerial guidelines for social media integration.Business Horizons.58(5).pp.539- 549.