Selection Criteria for a Sales Job

Selection Criteria
1. Demonstrated experience in working collaboratively in a diverse team environment to achieve
desired outcomes.
Almost all of the teams that I functioned in are very diverse in nature; I have been a part of diverse
teams in my professional, sports and academic environments with people of different sex, ages,
nationalities and religions. I played roles of team leader and a member, and also learned the importance
of great teamwork in efficiently achieving common goals and targets. Irrespective of the diversity of
teams I have always been part of successful “united” teams through out my career. I am believer that
diversity of team leads to more brainstorming; add different perspectives that help team functioning.
My current team at 7 Eleven Guildford West consists of people coming from five different countries and
we are awarded the Good Call Good Value Award for the third time in the past 18 months making us the
best team of 7 Eleven in New South Wales. I During 2016 I was part of a sales team, which achieved a
sale of more than 10 Million INR in a month and functional diversity played in favor of this achievement
(Knight, 2016). Working across diverse teams ranging from short spanned group assessments at
university to a professional team member of work - currently spanning over 20 months made me
understand the dynamics of a different teams. I have always been mindful of my role and expectations
in every team, delivered what is needed (Shannahan et al., 2015). Working flexibly with changing
scenarios and cooperating with other was demanded in almost all of teams that I was a part of.
2. Demonstrated commitment to provide exceptional customer service and overcoming
challenges.
As I have an experience in customer service, I feel that this is the right place where I am because from
the very starting I like to interact with people and make them happy. I apply my personal life
experiences in my professional life and treat customer like the way I like to be treated when I will be a
customer (Sommers, 2008). I have handled a large store in Hyderabad and made so many customers
satisfy with the services. I understand that customers are the people like us only and it is our
responsibility to fulfill their needs and provide an exceptional experience (Noone and Hultberg, 2011).
According to me, customer is the main area on which we can work to make our organization successful.
I have handled customer service area in Hyderabad where my major key responsibility area was
resolving customer’s issues. I performed very well and awarded with many rewards. The review of
customers actually matters for me a lot and I can do very hard work to get the same. I agree there are
many challenges in providing an exceptional experience to the customers but sometimes customers are
very difficult to handle. I have faced such scenarios in past and I know that customers just need patience
of the sales person and want to make him understand about the issues or problem. I know that without
being aggressive, it is necessary to handle customers with calmness. Such challenges become so easy
when I try to understand the emotions of the customers.