Sample Assignment on Uber PDF

Running head: HRMG
HRMG
Name of the Student:
Name of the University:
Author Note:

1HRMG
Executive Summary:
The report aims at providing an insight an insight into the ride sharing organization Uber
that entangled numerous Human Resource (HR) scandals since inception. Uber Technologies Inc
is transportation and ridesharing Company with headquarters in San Francisco, California. The
company has operations in close to six hundred and thirty three countries across the world. The
platforms of Uber are accessed either via the company website or through its mobile app. The
company offers various types and levels of services which is however not available for every
region. However, the company since inception is plagued with longer scandal list that ranged
from reports related to sexual harassment to the aggressive strategies taken for gaining a
competitive advantage. Thus, Uber has been part of the news for all wrong reasons. The report
thus, put forward an internal and external analysis of the company that contributed to the human
resource problems with special focus on the ethical, social and the sustainability issues. The
report however uses the Harvard Model as a framework for guiding the discussion. There is also
discussion on the implications that the external factors has on the management of the people. The
report also helps in identification of significant HR issues and activities and puts forward
recommendations for making the activities effective.

2HRMG
Table of Contents
Description of the Uber Situation:...................................................................................................3
Internal and External Analysis of Uber for Current Human Resources Problems..........................4
Ethical Issues................................................................................................................................5
Social Issues.................................................................................................................................5
Sustainability Issues.....................................................................................................................6
Explain the Implications of External Factors on Managing People................................................7
HRM Activities and Necessary Action for Improvement...............................................................7
Recommendations............................................................................................................................8
References:....................................................................................................................................10

3HRMG
Description of the Uber Situation:
Uber has an aggressive and competitive culture that creates an environment for only the
strong people to survive (uber.com 2018). A critical need for competitive environment which is
technology driven as Uber lies in attracting the talented female employees. The primary problem
of the company lies in its broken system and ill informed staffs from the very beginning. The
biggest problem faced by the company revolved around the role of human resource conceived by
the present commanding and brash leader, Travis Kalanick. According to him, the primary
functions of HR should be recruiting talents and effectively let going of the staff when necessary.
The first official HR head, Renee Atwood, also did not communicate problems. There have been
instances when at executive held weekly she sat quietly without sharing any sensitive
information that could put Uber at risk. When one of the employees named Fowler reported a
sexual harassment case to the upper management and HR, so step taken other than a warning
since, as he was a first timer in performing the crime (Cramer and Krueger 2016). Moreover, she
also received a threat regarding termination due to her complains to the manager. As per the
employment laws this kind of threat seems illegal.
The HR representatives that worked with the staffs did not receive managerial coaching
and hence they did not have the idea of dealing with the workplace or performance related issues
(Cusumano 2015). This is because; the present leader of Uber did not want to spend resources on
training the executives. It never clicked him that employee training is as important as robust
recruitment process. Moreover, the decision to terminate employees was quick without any
further investigation. The employee review process undertaken was also defaulted. The
employee who initially received higher performance review might face a significantly lower one