Communication Management Presentation Script: Key Strategies

This document presents a comprehensive presentation script focused on effective communication management. The script covers a wide range of topics, including the importance of effective communication in leadership, understanding one's message, ensuring audience comprehension, delivering messages in the proper context, using appropriate emotions and tones, adopting a healthy communication style, being receptive, offering helpful feedback, being a good nonverbal communicator, being consistent, being positive, and using visuals. Each slide's content is thoroughly explained in the accompanying script, providing detailed insights and practical strategies for improving communication skills. The script also includes potential audience questions and answers, as well as a member contribution section detailing the tasks involved in the presentation development.

Running head: SCRIPT FOR PRESENTATION 1
Effective Communication Management Script
Name
Institution

SCRIPT FOR PRESENTATION 2
Slide 2. Introduction to effective communication management
Effective communication management plays a crucial role when it comes to leadership.
Without effective communication skills, managers are considered to lack credibility with respect
to implementing the objectives and missions of an institution. Good communication managers
tend to be also good at problem solving skills. Furthermore, these skills are significant in a
diversity environment and good verbal and written communication assists managers to climb the
corporate ladder. Among other specific benefits of effective communication management is
improvement of relationships between the employees and increases productivity. Good
communication has a significant impact on globalization as a result of the need to manage cross-
cultural aspects. Besides, effective management helps to reduce barriers in multigenerational
relations which is important in managing conflicts in the work place. Therefore, effective
communication and problem solving skills work together to increase productivity.
Slide 3. Understanding one’s message
 Communicate one message at a time.
 Avoid confusing the receiver with several messages.
 Express the message in a simple language.
 Use appropriate media
 Give examples to support information (Austin & Pinkleton, 2015).
It is of great significance that a person understands the message they are trying to put
across for purposes of structuring it to suit the needs of the audience. Knowledge of one’s
message is key in manipulating the audience to follow similar goals and objectives. In order to
understand the message, one ought to know the skills and specific information that is supposed to
be shared. This can be realized through researching on both the audience and topic in order to

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find the most suitable approach to increase effectiveness in the communication. More so, a
manager should be able to read situations and respond appropriately. Lastly, it is significant that
the manager is able to provide accurate and clear information concerning the issue at hand
because of their nature of importance to the audience and manager.
Slide 4. Making sure that one is understood
 Discussing reading comprehension.
 Internalizing information before presenting.
 Encourage thinking before reading.
 Teach the audience about goal setting.
 Encourage participants to always plan ahead.
Lack of clear background on information that is required is likely to increase confusion
when it comes to delivery of the message. Clear message does not imply that the person
delivering the message clearly understands the message. However, an understanding of the
message will depend on the delivery process of the message. The speaker of the message is
supposed to state the message in the simplest form and clarity in order to increase the chances of
such information being understood by the recipient. Speakers are expected to notice various
facial expression to read body language, to know whether they understand or whether the
information needs to be repeated to increase the chances of comprehension. Becoming an expert
on non-verbal communication assists an individual to becoming a good communicator.
Slide 5. Deliver your message in proper context
 Proper context is significant for effective communication and depends on ;

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 Time
 Place
 Event
 Attitude.
Messages should be structured in a manner that should resonate with the context that is
currently being addressed. Organization often structure their messages differently based on the
needs of various audiences. For instance, investors do not require a written report on the
performance of an institution but depend on the financial position of the company from financial
statements. On the other hand, the consumers are most often not interested with financial
statements but information related to the use of products and services from a particular
institution. As a result, it is significant that to put information in proper context because the
needs of various stakeholders are different and require to be communicated in a particular
manner. Targeting the right people with the proper context often increases the effectiveness and
success of the message that is being delivered.
Slide 6. Use of appropriate emotions and tones.
 Use of appropriate tones and emotions is significant in:
 Developing personality.
 Emotional appeal.
 Increased consistency and targeted tone.
 Learn how to operate in a multicultural team (Adler, Rodman & Du Pré, 2016).

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Most participants in a communication often react differently to different messages which
evokes certain emotions. These emotions play a significant role and contribute in influencing the
message that is being delivered. Criticizing people during communication in public and in
private influences the impact of the message. In most circumstances, employees would prefer to
be motivated rather than scolded. A criticized employee is likely to take a particular message
negatively thereby damaging its significance while inspirational message often encourages a
person to take the required action to deliver what is expected. Emotions and tones in
communication is significant as they play a significant role when it comes to conveying the
attitude of the audience given a specific subject matter.
Slide 7. Adopting a healthy communication style
Healthy communication is characterized by various attributes that enhance effectiveness in
communication such as:
 Completeness
 Conciseness.
 Consideration
 Correctness.
 Courtesy
Various information that is communicated often has a style attributed to it. The style of
communication is said to be consistent with personality, attitude and outlook which makes some
information more effective than others. A good communication style involves listening more and
communicating less, affirms credibility and does not seem authoritative, a good communication
style should be active and involving both parties as opposed to communication that is one-sided.

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Seeking perfection is not a good style of communication because good communication is
dependent on the understanding and the impact of communication rather than perfection. A good
communication must master the use of emotions and tones. Moreover, a good and reliable
communication is considered nonverbal communication which is significant in expressing the
effectiveness of the method of delivery and its impact on users of a particular information.
However, a good communication does not aim to be-friend the audience but resonate with them
based on the context of a particular information.
Slide 8. Becoming Receptive
 Clears the mind from distractions.
 Increased open-mindedness.
 Enhances cooperation.
 Enhances consideration of others.
 Dispute resolution mechanism often leads to stronger ties and loyalty (Umashankar,
Ward & Dahl, 2017).
Poor communicators often makes the assumption that the purpose of communicating is to
talk. Therefore, communicators end up talking for longer period without any objective and goals
to achieve. The communicator’s purpose in a communication is to make the information as
simple and clear as possible while the listeners in a communication are expected to understand
and comprehend the information in order for it to have a meaningful purpose that is expected. As
a result, good communicators must be open-minded through involving their listeners by
requesting them to contribute to the topic through posing questions and seeking clarification as a

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means to reflect the required position. It is important for good communicators to identify and
address concerns as they are brought up and offer encouragement whenever needed.
Slide 9. Offer helpful feedback
 Feedback will always be present.
 Feedback is effective listening skill.
 It helps to motivate employees.
 It enhances performance.
 Can be used as a tool to enhance learning.
Offering helpful feedback is a necessary skill to enhance the impact of communication.
Feedback can be characterized by criticism based on prior information and behavior from
various parties in a communication. There will always be a feedback on each and every action
related to communication. In business context, feedback can be termed as a performance
appraisal, training evaluation and interviews among other forms. Feedback from other parties
involved in a communication helps to understand the impact of effective listening skills. Besides,
feedback also play a major role in motivating people as a way to show that information is
internalized and comprehended. More so, feedback helps to increase performance through
providing criticism which can contribute in formulating a better decision. Lastly, feedback can
be used as a tool for continuing learning as its purpose seeks to draw more information on the
subject.
Slide 10. Being a Good nonverbal communicator.
 Helps to maintain eye contact.

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 Helps to manipulate the voice to persuade.
 Establishes one’s position in a room.
 Enhances facial expression.
 Enhances information retention.
Various studies attest to the fact that more than seventy percent of communication is
accomplished through nonverbal cues. It therefore, implies that nonverbal cues such as watching
facial expression and body language is significant in improving the impact of communication.
Nonverbal communication elements are often sent with or without words. There are various
aspects that make nonverbal cues significant. For instance, repetition when used in
communication serves to enhance the impact of the information that is being repeated. Besides,
contradiction helps a good communicator to show comparison, substitution helps to increase
terminologies and complementing helps to give credit to the information. Lastly, accenting
contributes to give emphasis on a particular message during communication.
Slide 11. Being consistent
 Consistency helps to tell a story.
 Helps to understand the reasons about something.
 Helps to plan communication.
 Helps to choose the right medium.
 Increases execution.

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There are three ways that consistency is needed in communication. Consistency with
respect to send messages, treatment of the recipient, emotions and style is significant as it
influences the impact of communication. Consistent messages are crucial in establishing trust
among listeners. Consistent treatment is also significant and helps listeners of a particular
information know how a communicator will engage them in delivering crucial information.
Additionally, consistency sets a particular trend which prepares listeners to systematically follow
on progress that is significant in providing stakeholders in a communication with a framework or
guide to what they have accomplished. With respect to consistency in style, various issues should
be put to consideration as they contribute to structuring the cues significant in comprehending
particular information. Therefore, consistency with which a message is channeled is significant
to in helping parties to a communication develop the required relationship for easy
comprehension of information.
Slide 12. Be Positive
 Positivity enhances the desire to learn.
 Positivity helps communicators to research.
 It helps being open-minded with ideas.
 Being positive contributes to becoming a team player.
Positive communication in the workplace is important as it is effective and powerful. It is
also significant because it encourages good communication which plays a crucial role in having
happier and healthier workforce. Besides, it is more productive and leads to better operations and
output. Nonetheless, positive communication helps to reduce barriers as a result of diversity in
the workplace. In essence, it can be said that good communication promotes diversity.

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Consequently, good communication can be seen to assist employees to communicate in the
global arena. A strong team is also dependent on good communication where every individual in
a team is expected to use a similar communication to synchronize their activities in achieving the
objectives and goals of an institution. Among other benefits of positivity include boosting morale
and engagement as well as understanding the significance of work and business.
Slide 13. Use of visuals in communicating
 Visual aids are important for holding attention.
 Visual aids help to increase engagement.
 Visual aids helps to understand and remember.
 Visual aids helps to minimize mistakes.
Visual communication is often termed as an art through which use of communication
tools such as gestures, images, signs and posters are enhanced. Visual communication is the most
effective way of channeling information because studies attest that use of visual aid contributes
to increasing the level of comprehension with respect to a particular message. More so, visual
communication also saves time because it is easier to understand visual aids such as a trend on a
graph rather than reading a passage about the trend. Visual aids enhances clarity of information,
offers better retention of information and it is simple to use with various audiences. Besides,
visual information is popular, effective and flexible in channeling information to various
participants.
Slide 14. Use presentation when communicating
 Focus on how to grab attention.

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 Understand the subject matter.
 Use a specific layout to deliver presentation.
 Introduce call to action activities.
 Use visual elements.
 Structure the presentation in systematic order.
Majority of people tend to comprehend information based on sounds and pictures that are
involved. As a result, it makes presentation an effective method of communicating with people.
Visual aids possess various characteristics that enhance effective communication such as the use
of interactive illustrations, assist in providing a sample, draws the listener to key elements and
create image to guide comprehension of various concepts. Besides, presentation increases
engagement as listeners can request presenters to repeat information on a specific issue that can
be addressed with ease. Also, presentations improve the nature of communication as it allows the
speaker to observe the reaction of the listeners, it helps the speaker to gauge the level of
understanding as well as emphasize the key points that listeners need to understand. In other
cases, presentation often assist communicators to assess the level of acceptance with which
certain information is passed to the workers such as change reorganization.
Slide 15. Being appreciative
 Develop a gratitude journal.
 Show concern by acknowledging other contributions.
 Develop an attitude for gratitude.
 Make expressing gratitude a good habit.

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 Always give credit where it deserves.
Being appreciative is significant in every communication process. Working with teams is
characterized with sharing of ideas to increase productivity. Therefore, it is significant to show
gratitude on participants in a particular information. Appreciating workers is a good tool of
communication and can go towards motivating members of an organization. Lack of
appreciation may often lead to issues such as demotivation, lethargy and burnout. This implies
that the appreciation message needs to be structured in manner that is specific, appropriate,
positive and genuine to the participants in a communication. All parties involved in a
communication are linked together by their contribution towards the topic by asking questions,
or providing more information. This means that listeners are also part of the communication
process and need to be thanked for actively listening and grasping a few things that are of
significance to the topic of discussion.
Slide 16. Communicators need to be confident and serious
 Visualizing the information prior.
 Always affirm yourself.
 Questions one’s inner critic.
 Go through the information before presentation.
 Avoid comfortable circumstances (O'Sullivan et al, 2016).
Communication is a crucial aspect and communicators need to express confidence and
seriousness of the topic from manner in how they handle the topics. Having confidence in
communication requires careful planning where the communicator is expected to research and