Effective Communication Management Script

Running head: SCRIPT FOR PRESENTATION 1
Effective Communication Management Script
Name
Institution

SCRIPT FOR PRESENTATION 2
Slide 2. Introduction to effective communication management
Effective communication management plays a crucial role when it comes to leadership.
Without effective communication skills, managers are considered to lack credibility with respect
to implementing the objectives and missions of an institution. Good communication managers
tend to be also good at problem solving skills. Furthermore, these skills are significant in a
diversity environment and good verbal and written communication assists managers to climb the
corporate ladder. Among other specific benefits of effective communication management is
improvement of relationships between the employees and increases productivity. Good
communication has a significant impact on globalization as a result of the need to manage cross-
cultural aspects. Besides, effective management helps to reduce barriers in multigenerational
relations which is important in managing conflicts in the work place. Therefore, effective
communication and problem solving skills work together to increase productivity.
Slide 3. Understanding one’s message
 Communicate one message at a time.
 Avoid confusing the receiver with several messages.
 Express the message in a simple language.
 Use appropriate media
 Give examples to support information (Austin & Pinkleton, 2015).
It is of great significance that a person understands the message they are trying to put
across for purposes of structuring it to suit the needs of the audience. Knowledge of one’s
message is key in manipulating the audience to follow similar goals and objectives. In order to
understand the message, one ought to know the skills and specific information that is supposed to
be shared. This can be realized through researching on both the audience and topic in order to

SCRIPT FOR PRESENTATION 3
find the most suitable approach to increase effectiveness in the communication. More so, a
manager should be able to read situations and respond appropriately. Lastly, it is significant that
the manager is able to provide accurate and clear information concerning the issue at hand
because of their nature of importance to the audience and manager.
Slide 4. Making sure that one is understood
 Discussing reading comprehension.
 Internalizing information before presenting.
 Encourage thinking before reading.
 Teach the audience about goal setting.
 Encourage participants to always plan ahead.
Lack of clear background on information that is required is likely to increase confusion
when it comes to delivery of the message. Clear message does not imply that the person
delivering the message clearly understands the message. However, an understanding of the
message will depend on the delivery process of the message. The speaker of the message is
supposed to state the message in the simplest form and clarity in order to increase the chances of
such information being understood by the recipient. Speakers are expected to notice various
facial expression to read body language, to know whether they understand or whether the
information needs to be repeated to increase the chances of comprehension. Becoming an expert
on non-verbal communication assists an individual to becoming a good communicator.
Slide 5. Deliver your message in proper context
 Proper context is significant for effective communication and depends on ;

SCRIPT FOR PRESENTATION 4
 Time
 Place
 Event
 Attitude.
Messages should be structured in a manner that should resonate with the context that is
currently being addressed. Organization often structure their messages differently based on the
needs of various audiences. For instance, investors do not require a written report on the
performance of an institution but depend on the financial position of the company from financial
statements. On the other hand, the consumers are most often not interested with financial
statements but information related to the use of products and services from a particular
institution. As a result, it is significant that to put information in proper context because the
needs of various stakeholders are different and require to be communicated in a particular
manner. Targeting the right people with the proper context often increases the effectiveness and
success of the message that is being delivered.
Slide 6. Use of appropriate emotions and tones.
 Use of appropriate tones and emotions is significant in:
 Developing personality.
 Emotional appeal.
 Increased consistency and targeted tone.
 Learn how to operate in a multicultural team (Adler, Rodman & Du Pré, 2016).