Talent Management and Organisational Culture in Rocco Forte and Warner Leisure Hotels

This document discusses the concept of talent management and its impact on organisational culture. It explores the benefits of effective collaboration between talent management and organisational culture. The document also includes a comparative analysis between Rocco Forte Hotels and Warner Leisure Hotels.

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DOCUMENTS

Table of Contents
Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Background of chosen organisation.......................................................................................1
Literature Review...................................................................................................................3
-A critical discussion regarding talent management and organisational culture....................3
Comparative analysis..............................................................................................................5
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Talent management is an adequate basis under which business make better understanding about
an individual behaviour, skills, experience, attributes and knowledge. It is a practice through
which capability of a business to retain and attract skilled and talented employees get attracted
over a longer period of time. It is induced continuously in order to enhance quality of employee,
repetitive motivation, development of skills and knowledge by which overall working
performance and productivity of business is enhanced. The major purpose of talent management
is to create and develop effectual and motivated workforce by which ability to attract both short
and long term goals and objective become easier and flexible. In addition organisational culture
also gets managed by which rate of productiveness and its working efficiency is developed with
higher sufficiency and adequateness. It assist to accomplish working and completion of task
within stipulated period of time by which collection of expectations, values, practices and
appropriate guidance is offered to all workers(Alamri and et. al., 2019).
The report below is based on Rocco Forte a hotel that is British hotel group that was
founded in year 1996 by Sir Rocco Forte and by his sister Olga Polizzi. On the other hand
Warner leisure hotel is considerate that is a hospitality service provider which is run and owned
by coastal properties within UK. The report below include discussion about talent management
and organisational culture, comparative analysis on the basis of culture, employee wellbeing,
employee benefits, skills, future development and training.
MAIN BODY
Background of chosen organisation
Rocco Forte: It is a British owned hotel that was established in 1996 and also has located
in 14 hotels within the European cities along with this beach resorts in Sicily and Apullia. The
company current opening its branch within Saudi Arabia and China as Sir Rocco Forte is a Chief
executive officer and chairman and on the other Olga Polizzi is a director of design and Deputy
Chairman of an organisation. The hotel is takeover by Forte group by Granada plc and they are
former of RF hotel. The first hotel of Rocco is purchased in 1997 from former forte group hotel
that is named as The Balmoral Hotel within Edinburgh and it has been put out for the sale by
newly owner of Granada plc. In the year 2001 the hotel get de-merger with Compass group and
that is based upon the interest of media. Furthermore, its trademark is get returned by Sir Rocco
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Forte as in relation to show a positive gesture that is intended to dispel and processed better
legacy as for to take-over the business(Anlesinya, Dartey-Baah and Amponsah-Tawiah, 2019).
In the year 2003, the hotel get changed its name to Rocco Forte Hotel to The Rocco forte
collection as in the 29 July 2007. The group’s sale of hotel is having an office that is located in
Rome, London, Moscow, Madrid, Frankfurt, Los Angeles and New York City with having a
headquartered in 70 Jermyn Street London, England. As the hotel comes under the brand name
of Rocco Forte Hotel limited as its group is owned and manages with relation to five star luxury
hotels as Hotel de Rome, Brown's Hotel and Hotel Amigo and they all are members of The
leading Hotels of all across the world. The hotel is situated as an exquisite hotel and it is situated
under exceptional locations. As from Rome to London, Sicily To Shanghai all the property of
hotel is unique and stepped the spirit of united fond of Forte Family’s signature and it also define
Anglo, Italian style, Warmth and sophistication(Chung and D’Annunzio-Green, 2018).
Warner leisure hotel: It is a hospitality service provider that is usually get owned by 14
countries with having coastal properties that is surrounded all across UK and consist of North
Wales, Herefordshire, Somerset, North Yorkshire, Isle of Wight, Suffolk, Berkshire,
Nottinghamshire and Warwickshire. The Warner hotel was opened by Captain Harry Warner in
Northney Holiday Camp that is situated within Hayling Island and it is in year 1932. It is
eventually get close for the development of house and as the time passes in year 1937 the owner
had opened Coronation Holiday Camp and for today’s time it is known as Lakeside Coastal
Village and it is purchased by Sinah Warren in the late 1960. Furthermore, Warner Holidays
purchase Mill Rythe Holiday Camp and it is formally known as Sunshine Holiday Camp and that
is owned by Butlins and it is also be owned by AwayResorts. Moreover the hotel get merged
with Seaton Holiday camp as it is its neighbouring as Blue Water camp as in year 1990 and that
furthermore become Lyme Bay Holiday Camp.
The hotel also initially worked with the camp of adults-only and that is offered at
Lakeside, Corton and Bembridge as it is completely related to family oriented way. The
company has grown up as in order to provide higher treat and offer a proper holiday that is
processed for a week or might have more than that as well and it is depends on the choice of
visitors and clients. The Warner time consist of unwinding, exploring, entertained, playing and
dining of various styles as it is as mostly of coastals by which outstanding heritage and natural
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beauty is offered by which better level combination of winter and romantic plants is processed in
fun mode(D’Annunzio-Green, 2018).
Literature Review
-A critical discussion regarding talent management and organisational culture
What is the basic concept of talent management?
As per viewpoint of Mona Momtazian, 2020, talent management is basically to connect
suitable understanding through human resource management is processed within the business. In
induces higher level of motivation within which working potential get increases through which
personal development and its abilities to perform their own working is increases. It is basically a
systematic, attracted, developed, engaged, identified and deployment by which individual value
and image get modified through which working potential and its effectiveness is increases along
with this each operation and responsibilities is fulfilled by an individual within the business. It
actually induces highly transactions thus instead of it direct focus is maintained towards
transformational implementation and strategic formulation. It assist to meet basic goals and
objectives as by predicting overall working as with this effective changes is addressed so that
overall business performance and productivity is improvised by which better strategy is induced
in successful mode. It also used to attract and retain top talent by which skilled employee get
attracted and retained by which higher contribution is induced. In this overall skills and abilities
are continuously get covered as by reducing the knowledge gap through which smooth functions
are processed by which workload also get reduce and eventually turns to better performance. For
this employee engagement and involvement get enhanced in systematic manner as with this
consistent direction and pathway is offered by which necessary changes is induced with
perfection.
The basic understanding about the impact of organisational culture within an organisation
As according to the viewpoint of Corey Moseley, 2020, an organisational culture is
always be essential for the business and for its growth through which overall working standard is
enhanced in successful manner. The culture of an organisation is always be required as it usually
define internal and external identity by which better attribute is offered by which working
nuances is getting managed. It has significant impact over the working attribute by which culture
benefits and its values are increases. The culture gets processed with support of core values and
it is a reflection of an individual as on the basis of working aspect. In this business conduction,
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management, workflow, interaction in between other team members and customer treatment get
enhanced so that certain actions and belief is also get managed and controlled systematically.
The working culture always gets transformed with the employees and it is the better advantage
and benefits through which direct impact is induced in relation to employee advocacy and
delegacy. In this an individual get make perfect use of team work and individuality by which
effectual contribution is induced in perfect manner. A strong culture always attract individual
through which strong impact over community is addressed that enhance level of involvement and
encouragement as by making balanced focus and concern. The well functioned culture is
promoted from the initial stage of on-boarding as with this potential of an individual is increases
and more often is requires to fulfil essential changes and guidance so that working credibility is
addressed that is always be in favoured on organisation growth and development.
The effective interrelationship in between talent management and organisational culture
As per according to the point of view of Aanya Rose, 2020, a human resource
management and a talent management is an essential prospect under which integrated outcome is
attained and through this engagement, motivation, retention, attraction and indulgent of
employee get processed in timely constraint. In this management perform clear goals and
development by which sustainable environment is created under which attainment of goals and
objectives become clearer and flexible. In prospect of culture various norms and behaviour is
induced by which equal value and its attribute is shared and exchanged effectively. In this
relevance of culture is promoted by which basic structure is induced through which organised
mission and vision is processed in terms of recruitment and hiring. In this growth, opportunities
and development is induced in sustained mode. For this leader as well as management of a
business make certain actions that used to maintain clear focus and for this rewards and other
benefits is offered by business through which clear information is processed by making direct
commitment. In this employee get worked in relation to value system, culture and belief is
balanced through which balanced level of clarity and ease is induced with perfection.
What are the benefits of effectual collaboration of talent management and organisational
culture?
According to the viewpoint of Emon Dastidar, 2019, talent management is an essential
prospect as with this effectual level of stability is induced as with this various opportunities is
induced by which employee well being also get enhanced. It is also be a process in which staff
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maintenance and development is also be necessary and it is processed by involving recruiting,
retaining, training and development of staff within an organisation. It induces critical effect by
which steady workforce is induced that share balance strategy and goals by which technological
growth is induced as by adoption of new learning and development. It enhance hiring
methodology that engender the benefits by which long term suitability is induced by which
simplified change is induced over repetitive mode. In this employee growth and development is
improvised by which personal growth and development is induced as with this successful
planning framework is induced and for that proper training and development is used by which
strong capabilities is developed. It is also be used to retain the better workforce through which
strong quality is developed by which attrition also get reduced in which talent mapping also get
managed and controlled. In addition it is also be used to develop better consistency through
which higher heights is induced by which persuasiveness is managed by which working
efficiency is developed in better way.
Comparative analysis
It is very essential to do a comparative analysis between the Rocco Forte Hotels and
Warner Leisure hotels because it will enhance the high knowledge regarding the hospitality and
tourism sector within the business industry. Comparison can be shown below:
BASIS Rocco Forte Hotels Warner Leisure Hotels
Organisational culture Organisational culture refers to the
integration of values, customs, practices
that guide the team members within
business enterprises. In context of Rocco
Forte Hotels, they can consider their staff
members as a family where they can
perform their roles effectively and
efficiently(Glaister and et. al., 2018). In this
Hotel can follows the Clan culture within
their business enterprises where every
employees are working as a family
members where the manager can highly
focus on mentoring, and doing task together
so that objectives can be attained on time
and in an effective manner. This helps in
flexibility and adaptability so that higher
In this Warner Leisure Hotels, business
enterprises can highly adopted the Market
oriented culture where they can highly
focus on the completing and attaining the
task on specified period of time. This wills
emphasis on maximizing the high market
growth and share within the competitive
marketplace. As the company highly focus
on their sustainability. in this firm will
mainly designed their tactics and strategy
that values for the customers so that high
revenues can be gained by the business
enterprises.
For employer perspective- Using this
culture within the business enterprise helps
the employer of Warner Leisure Hotels to
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changes can be easily accepted by the
company.
For employer perspective- This clan
culture is very effective because employees
do their best and objectives can be attained
effectively and efficiently. This will helps
in generating higher success by attracting
large base of customers.
For employee perspective- Adopting this
culture is very effective for team members
of the Rocco Forte because it will develops
the employee engagement and also satisfied
them with the work. It will help in their
future growth.
The major challenge that is faced by the
Rocco Forte Hotels is that during this
employees are working less as they spend
their time by doing talking that will create
distraction. This will majorly affect the
growth of the business enterprises.
enhance the profit share by attracting the
large base of customers.
For employee perspective- Market
oriented culture is enhancing the living of
the employees as they can get high wages
for their effective by making a connection
with customers.
In this key challenge that a company face is
that sometime employees are dissatisfied
with the working culture because of
competitive working in the working
environment. it will majorly affect the
productivity and proficiency of the business
enterprises(Holck and Stjerne, 2019).
Wellbeing This factor is majorly related to the
employees working life that is based on
quality and safety of the physical
environment. In context of Rocco Forte
Hotel, organisation can announced the
Wellness revolution where it includes the
health of customers and employees. Also
offers the Wellness tourism etc.
For employer perspective following
wellness is very helpful to generate the high
profits and sustainability within
marketplace. In this for health wellness
company can focus on offering the healthy
and nutrition food to their people that also
effective for their body which will attracts
the large base of customers and profits
would be increased(Whysall, Owtram and
Wellbeing with in the Warner Leisure
Hotels is describe as a health and safety if
the employees and customers. Within tour
and hospitality industry this aspect is the
major one that will helps in attracting the
large number of customers and gaining
higher profits. For wellbeing company
adopts the excellent dining to the customers
and provides the peace atmosphere where
they can enjoy their holidays effectively.
For Employer perspective- The following
wellbeing helps in attracting the high base
of customers that will reach the
achievement of high profit margin(Liu and
et. al., 2020).
For employee Perspective- To follow the
health and safety laws employees can feel
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Brittain, 2019).
For employee perspective – In this
company can highly focus on offering the
wellness program to their employees that
the health insurance which helps in
maximizing their wellbeing and
development so that they can get high
returns in their futures.
In this Rocco Forte can includes the
foremost challenge as they includes high
cost because for this they can hire the new
consultant who guides in an appropriate
manner that includes high fees which affect
operating profits of company(Maurya and
Agarwal, 2018).
safe and it will also enhance their trust
towards the company.
The main challenge that the Warner
Leisure hotel can face is that due to lack of
employee engagement affect the wellbeing
programs as they are not majorly benefited
to the company profits because of clashes
present within employees.
Employee Benefits It defines as a non monetary benefits that a
company can offers to their workers
according to the employee contract. In case
of the Rocco Forte Hotel they can offer to
their employees basically a work benefits
that can includes the development of skills
and offer working hours and
leaves(Mensah, 2019). In this workers can
get the 24*7 coach who can guide them for
future career development ands also
enhance the personal life by motivating
them towards the keep learning which helps
in developing their career journey(Taylor,
2018).
For employer perspective – offering these
employee benefits to their employees helps
in achieving the task in effective and
efficient manner and also on time so that
high sustainability can be enjoyed by firm.
For employee perspective- This will
develop their future career and also
supports their living lifestyle.
Within Hospitality industry employee
benefits play a major role in attaining task
and profits within the company. In case of
Warner Leisure hotels, they can offers the
health care benefits to their employees
which reflects the financial security for the
employees. For employer perspective –
This is beneficial for making a good
relation with the employees so that high
profitable results can be enjoyed by the
firm.
For employee perspective- Following the
employee benefits helps in developing their
satisfaction within company as they can get
the health safety and also maternity leaves
so that they can do balance with their
personal and professional life.
In this company can face the key challenge
related to employee’s conflicts regarding
getting employee benefits which will affect
the productivity within Warner Leisure
group.
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In this company face the challenge related
to the high cost expenses and also
balancing the priorities of the employees.
Skills Within Rocco Forte Hotels, employees
have high knowledge regarding the
customer service so that they can attracts
the high level of customers and gaining
more and more profits. in this they also
have the knowledge regarding the cultural
awareness so that high benefits can be
gained. For employers perspective- It will
develops the loyal base of customers for the
company to a longer time frame so that
high profitable results can be
attained(Reilly, 2018).
For employee perspective- Following
skills helps in developing the high relation
with customers so that customers are feel
connected with company and attracts
towards it.
For sustaining in the market Warner Leisure
Hotels can highly focus on skills at the time
of hiring employees. In this they can
majorly focus on the communication skills
because without good communication the
organization cannot attracts the high base of
customers which is very essential for
gaining high profits. For employee
perspective- It is beneficial for gaining
their future development related to
communicate in larger
audience(Pantouvakis and Vlachos, 2020).
For employer perspective- This helps inn
developing the brand image of the hotel in
the competitive marketplace.
Training and Future
Development
In this Rocco Forte Hotels can highly
focused on offering the training to their
employees so that their future is to be build
in positive manner. In this they can adopts
the gamification techniques so that
employees are getting motivating for
attaining the task in appropriate manner.
In this employee knowledge and skills is to
be developed and firm will gain high
profits(Shamim and et. al., 2019).
In Warner leisure Hotel company can
highly focus on need based training where
employer can analyzed the employees
needs and offer the training according to
that. it will helps in maximizing their
productivity and organization can gain high
profits.
On this company can face the major
challenge related to high cost and more
time due to this they cannot focus on some
essential task(Sheehan, Grant and Garavan,
2018).
Recommendations
From the above analysis it is to be recommended that Rocco Forte Hotels can adopts the
Task culture within the organisation so that the work can be allotted to employees as pr their
skills so that it can be dome on time and in an effective manner. Due to this employees can talk
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less and focus on work. Further manager can adopts the high wellbeing and for this they can
adopts the use of technology so that hiring experienced candidate cost should be removed. In
adopting employee benefits company adopts the digitalization so that offering the high quality
wellbeing is effective and profitable. For solving all issues related to skill, training and
Development Company can upgrade their technology so that they can save their most of time
and cost(Yaseen, Shatnawi and Obeidat, 2018). On the other hand Warner Leisure hotel, it is
recommended that the company can adopts the role culture where they can divides the work as
per their skills and knowledge so that high profitable result can be enjoyed by firm. This will also
helps in developing the employee engagement so that wellbeing is also to be good. Further they
can adopt the Artificial intelligence in offering the training to their employees so that they can
effectively understand the targets and focus on attaining the goals effectively and efficiently.
CONCLUSION
It has been concluded from above report that talent management is an essential prospect
for the business as with this ability to enhance working standards and its profitability both get
enhanced in productive basis. For this working nuance of business, are increases in which ability
to attain its standardised goals and target is managed and controlled with perfection. In this
organisational culture is also be the basic standard under which working operations and functions
is operated in effective manner and with this rate of sustainability is enhanced with continuous
period of time. The collaboration of organisational culture and talent management is processed
with balanced in which employee get sustained within the business for longer period of time and
on the other hand working credibility also get enhanced. Moreover, comparative analysis is
considerate that is dependent over employee benefits, skills, future development and many other
factors in addition to current challenges that is faced by an organisation along with
recommendations.
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REFERENCES
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ONLINE
Momtazian. M., 2020. What is talent management and why it is important. [Online] Available
through: < https://expert360.com/resources/articles/talent-management-important >.
Moseley. C., 2020. 7 reasons why organisational culture is important. [Online] Available
through: <https://blog.jostle.me/blog/why-is-organizational-culture-important>.
Rose. A., 2020. Talent management and the importance of culture. [Online] Available through:
<https://smallbusiness.chron.com/talent-management-importance-culture-64444.html>.
Dastidar. A., 2019. What are the benefits of talent management. [Online] Available through:
<https://www.saviom.com/blog/benefits-of-talent-management/>.
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