Review and Analysis of Cultural Intelligence Literature

This assignment involves a thorough review and analysis of the literature on cultural intelligence. It includes an examination of various books and journals that have contributed to the development of cultural intelligence as a concept. The assignment also touches on global leadership, human resource management, and humanitarian logistics, highlighting the importance of cultural intelligence in these fields. By examining the work of prominent researchers such as Ang and Van Dyne, Bird and Mendenhall, and Caligiuri and Bonache, this review aims to provide a comprehensive understanding of cultural intelligence and its applications.

Emotional and Cultural
Intelligence

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
MAIN BODY ..................................................................................................................................1
1. Self-awareness and continuous self-development is helpful to fulfil the role of successful
leader and manager.................................................................................................................1
2. Template One Incident from residential weekend..............................................................3
3. Strength and Weaknesses for self analysis process to identify the development Ares. ....7
CONCLUSION ...............................................................................................................................8
REFERENCES ...............................................................................................................................9

INTRODUCTION
In the past few decades, there has been a growing awareness that is the most essential for
leader’s success in a globalized environment as it is a synthesis of emotional intelligence and
cultural intelligence. Self-analysis is the effective process which leads to success that also helps
to an individual to take the more challenging and effective goals. Emotional intelligence is a tool
to identify self-awareness that helps to manage own emotions and internal capacity to intuitively
navigate diverse social environments.
Present study will be based on emotional and cultural intelligence on self-awareness. This
study will be explaining how self-awareness and continuous self-development will fulfil a
successful leader’s or manager’s role in the future. Apart from that, it will also explain two
critical incidents, which reflect upon findings and emotional intelligence, management
competencies and personality tests. Self-examination helps to define our own strengths and
weaknesses through personal development will also be explained further in this study.
MAIN BODY
1. Self-awareness and continuous self-development is helpful to fulfil the role of successful
leader and manager
Self-awareness is the major goal and well implementing model process of self-
development process. Apart from this self-awareness is the another goal objective performing
facts to improve in more effective manner. Self-knowing is a regular activity to keep a review on
the basis of individual high performance (Ang & Van Dyne, (2015). It also helps to sustain long-
term process to implement in more effective manner. Self-sentience is the cognitive process,
which involves information from personal experience and external reality. Self-awareness is the
process to identify better objectives' and task performing goals.
Continuous development is another important term that helps to keep up possibilities and
potential to develop new strengths and skills. It is the long-term process to enhance personal
skills and knowledge. Apart from that, it is the evolutionary process for self-assessment to make
a better tomorrow than present. Manager plays a crucial role in an organisation to manage all
essential tasks performance (Ang & Van Dyne, 2015). Manager is the one who is able to enhance
potential and possibilities in an organization. On the other hand, manager plays an important role
for generating more profit and revenue in the company. Continuous development helps to
1

achieve final goals of an individual for the future. They also help to achieve goals and objectives
and profit making performance.
Continuous professional development grows an individual’s capacity level that makes the
leading opportunity goals for an individual working performance. Development requires more
skills and knowledge according to present scenario and growth, which makes proper implications
to achieve goals. It is a kind of professional education, which aim to improve the professional
competencies and abilities of a person. Moreover, it also helps to contain long-term growth
towards achieving career targeting goals (Ang, Rockstuhl, & Tan, 2015). Emotional intelligent
process helps to reflect the person self-awareness for self-evaluation and development process. It
also provides better growing performance through leader and employees can easily adopt the
best possibilities. This also makes the proper and effective control measures performing goals.
Self-awareness depends upon particular situation or personality of a person. It is the
psychological term under which an individual is more conscious about its own traits, feelings
and behaviour. It is the process to know about more about oneself including strengths and
weaknesses. On the other side, emotional intelligence is helpful for managers to motivate
themselves and others as well as to know other feelings and thoughts. It is essential and effective
to learn more skills and threats to be done more clearly and thoughtful (Hughes, 2016).
Being the manager of an organization, it keeps major score and better subjective for
presentation which helps to gain major goals and objectives execution. For that, self-awareness
and self-development are both significant tasks for a manager’s development. Managers face
many barriers while developing self-awareness due to workload in an organization. On the
contrary, sometimes managers fail to manage the work due to lack of ineffective performing
level.
Self-awareness is the most essential and challenging process for an individual to provide
better output performance. It is more enlarging, better and effective for performance goals which
is required to be maintained according to task performance of leaders and managers (Hughes,
2016).
On the other side, due to lack of communication problem employees and employers fails
to perform an effective task together. On the contrary, self-awareness process leads to make
wrong decisions and poor environment, which builds barriers for the manager to know an
individual’s strengths and weaknesses of emotion, attitude, values and perception etc. (Ott, &
2

Michailova, 2018). Managers need to enhance their skills or performing level to self-evaluate
about better services level. Through this process task will easily effective and long lasting
performing goals.
Self-awareness and development process both can be helpful to make a successful leader
and manager (Self-Assessment for Continuous Improvement. 2009). This process helps to
explain an individual’s skills and knowledge by self-evaluation process. This is also helpful for
the managers who manage the leading growth and challenging performing level. Manager and
leader sometimes needs coaching to develop more competency level while performing tasks,
which is more beneficial for the company’s development process. Moreover, it brings new
manageable challenging goals for an organisation’s successful environment.
Similarly, continuous self-development is the social process to make self-compatible and
challenging personality level. It also nourishes an individual’s capacity level, which gives long-
term challenging and large performing goals; when an individual develops their own developing
skills which contribute to better learning for performance level. It also helps to collect better
performing goals and helps to set the future objectives (Thompson, 2018).
Continuous development is an individual’s needs to get some high experience level. It
develops new ideas and identifies goals that enable to make good advantages in achieving goals.
Continuous development is the most essential task to make the development channel of growth
Besides, it also helps to make sure about long term goals and managing performance. Moreover,
this helps to control better mentioning performing level of growth. This also helps to make a
proper arrangement level for performing goals (Thompson, 2018). Continuous development is
very much essential task for the individual to make more effective deception making growth.
This makes individual person more productive and challenging towards the target market
opportunities. It must also help to take new career opportunity and growth.
2. Template One Incident from residential weekend.
My chosen toolkit is: Self-analysis, Belbin.
My Results for this toolkit are: Team performance, self-confidence
Summary of critical incident
Self-analysis is a very important process to attain some more skills enhancement in an
organization for an individual. Different key roles in management would give new and further
3

opportunities to team members. It helps to control the management task and make it more
productive and efficient (Bird & Mendenhall, 2016). Moreover, effective team building in the
business helped me to enhance new and further opportunities and goals. Moreover, it helps to
take new as well as effective building performing goals, which makes better advanced
performance goals. However, it brings advanced performing goals. Seminar is the long
effective process to get new more learning process in order to deal with situations that help to
take long term challenges and give new career opportunity to an individual.
Besides, there are some more enlarging and effective process making task Throughout this
entire critical incident, I analyzed several situations and moods of employees. That helps to
perform task in more effective manner and efficiently. Overall, it helps to keep logical training
facts reliable and conflicting (Busse, Aboneh & Tefera, 2014). This incident promotes
situations and long lasting performing objective and better effective goals to develop new
challenges. Through about this file such as long lasting favor goals apart from that, it makes the
long term goal and process effective goals. Managing critical situations enhances my
managerial and leadership skills and this would be more beneficial and enlarging.
When I advertised for the company’s seminar, some workers took participation and make an
effective appearance in the process. This makes process more impelling and leading changeable
and kind good presence and long effectual. Moreover, it creates new more ineffective goal
challenges. Overall, process and goals will make the most effective impact on the level of
output performance.
Throughout this work performance task, I got to learn about team power and their power
towards the success towards goals (Ang & Van Dyne, 2015). through this observation I got to
learn so many things and objective performing task. That enabled me to enhance my
confidence and working power which helps to take new deception making approach.
On the basis of my own life experience, I got to learn so many things such as how to manage
work, coordinate things as per the priorities, self-confident, etc. on the contrary, I also needs to
improve my leadership or managerial power as per the current needs.
How does behaviour in this critical incident reflect the findings of your chosen self-
analysis toolkit.
4

Through self-analysis toolkit performance, it helps to control the long term objective
performance that affect the business objective more prominent and effective. Self-analysis is the
important process to build up the long term goals Overall, this brings lack of support by some
people in the company who do not make any efforts towards goals objective. It creates
negativity among other employees towards goals. Apart from that, it affects the different goal
and objective performing task. That affect the business goals and long lasting performance that
affacet the long term objectives. (Ang & Van Dyne, 2015). It makes all processes effective and
challenging towards building a positive environmental goals. Due to some weaknesses it takes
time to understand things properly. But in management it might be the problem and may be
creates some issues in future time as well. Overall, it takes a lot of time to be implement it into
proper managing manner. Through the observation of tasks, I got to know about different and
new things. Negative things always fascinate people towards itself. Overall, it might be these
weaknesses that would be given negative impact on my career (Heaslip and et.al, (2018).
Identify how you will use this learning in the future to become an effective leader,
manager or team-worker
By performed a managerial role in an organization, I thought it would be more beneficial for me
to take higher position. Throughout the whole process gives me new learning and experience
goals. Coordinate things and manage all task according to the set objectives give new
experienced to coordinating the whole time learning goals. I got to learn time management
skills that how to perform tasks into systematic manner. It also helps me to learn new things and
manage target performance (Ott, & Michailova, 2018). Overall things or my good experienced
will help me to make new development plans on the basis of my strengths or weaknesses. It
would be given new managing performing goals and takes the new managerial skills. With the
help of tool kit, I also enhanced my self-confidence and motivation power through which I will
take things in positive manner and deals with such uncertain situations.
5

Template two
My Chosen toolkit is: The big five locators
My Results for this toolkit are: lack of understanding and human values.
Summary of critical incident
Due to diverse culture in an organization, people tend to change their behavior accordingly.
Apart from that, to manage all roles and tasks and successful achievement of goals that would
help to take new challenges and growth. Diverse culture creates long term challenging and new
work experienced to take things into new better performing task level. Apart from that it would
be given new matter of fact that helps to take new challenging in order to meet the goals and
objectives (Ang & Van Dyne, (2015).
Dealing with diverse culture of employees help to gained different new nature and behavior of
different people. It gains new channel of distribution channel and makes me more competitive
and challenging. I observed through my assignment or dealing with diverse employees. I got to
learn that they are different from their behavior and thoughts towards performing tasks. With
the help of my good or kind behavior, I set all things better in proper manner.
This process helped me to take managerial decisions power to become a good leader
(Thompson, (2018). This also helps me to take new leading sources and matter of fact that
makes good presence for better of things and natural sources goals. Apart from that, it takes new
managing successful business. Moreover, this process will help to make s long lasting facts and
matter of fact and long behavioral goals.
My university took us to the residential tour which is full of more excitement and goals. Where
all members are very enthusiastic and energetic towards the activities happened. During that
tour my experienced was mind blowing. This becomes my adventurous tour in my life that
helps me to learn so many things made new friends etc. I got opportunity to lead the team and
make all people comfortable with my own skills. I got to learn team power over there that helps
me to my career goals. On the other hand, due to lack of understanding between me and other
members has created so many hurdles and misconception as well. In order to make them all
stable and leading. I decide to break them into the groups.
How does behavior in this critical incident reflect the findings of your chosen self-analysis
1

toolkit.
On the basis of good things and managing successful business goals. This process takes things
into managing successful business goals. I also analyzed my strengths and weaknesses
throughout this process and managing successful business. About from that, it takes a long term
process or things to make people more competent. Overall, an assignment would be taken new
managing and successful business goals. More you take things more challenging and effective
goals. Throughout this process, I analyzed long term goals and objectives and better performing
tasks to be performed in good possible manner (Hughes, (2016). Apart from that, I also got to
learned about the matter of fact that helps to performed long term challenging and more reliable
goals. Apart from that, it also helps to control the long term goals and objective performing
task. Through this an analysis the things which covers the long way to perform the long lasting
performance goals. Overall, this self-analysis process will help me to take new advantageous
performance goals. Apart from that, moreover,
Identify how will use this learning in the future to become an effective leader, manager or
team worker?
With the help of self-disciplinary services, I got to learn more facts and knowledge in terms of
making good performing goals. Apart from this, it makes long term objective goals to take new
and more challenging goals (Ott, & Michailova, (2018). Apart from that, this also helps to
control or develop new opportunities. Overall, process is also necessary to make long term
goals and objectives. This will return the process which makes the role process goals.
Throughout this learning process, it will help me to take new measurement goals. Along that, it
helps to perform long term goals. It also helps to take care the long term. In order to get over
from my weaknesses, I need to make a self-development plan in order to meet all future goals
and objectives.
3. Strength and Weaknesses for self-analysis process to identify the development Ares.
To develop things and managing targeted goals plan, it is necessary to build up new
performing level plans in order to make a positive appearance for itself. Besides, in today's
generation where demand of personal talent has been increasing in a very vast manner. In order
2

to maintained the long term challenge and growth in between the organization (Ang & Van
Dyne, (2015). I need to analyze my personal strengths and weaknesses to make corrective and
proper ways in order to move ahead. This will also help to control the operation to make process
and manages better and fast forward results and goals. Apart from that, it helps to make long
term effective decision making approach. I wanted to enhance my three basic areas where I need
to work upon such as marketing, leadership and managerial growth performance. On the basis of
new effective goals and develop the new challenging facts. It takes time to improve personal
effectiveness and long term process goals. Moreover, it brings the new changes and long term
goals as well. Individual needs to develop their own skill and develop the long term objective
performance.
On the basis of self-observation process, I got to know my leadership strengths that help
me to lead a group of people. Through this process, I can make myself more productive and
challenging towards the particular task performance. Apart from leadership skills. I have good
confidence level that helps me to make uncertain things in certain manner (Thompson, (2018).
Self-confidence is more effective and a leading opportunity to make good presence level
of things. These things will make more attractive personality level. Overall, process of goals will
make a more dealing and effective process goals. Another strength of mine is to make better
decision making approach for the benefit of leading challenging processes. Weakness is the term
which express the person low effectiveness to perform the particular task in the organization.
On the basis of my self-analysis I also got to learn my mistakes and leading challenging
goals (Hughes, (2016). Self-awareness is an important technique for an individual to analyze the
leading process and makes the leading challenging offering goals. Moreover, it takes long term
process goals and measuring performing objective. However, throughout this entire performance
or analysis process, I got to know about me. All along, it helps me to upgrade my knowledge in
leading performing goals (Ott, & Michailova, (2018).
Being a person of full authority task, manager required to make proper effective changes
goals, I need to work upon my communication process to make good relations with them. This
also helps me to take new and better decisions that aid me to lead my future goals and objectives.
I also need to learn how to take feedback from employees and customers (Prado & et.al, (2018).
Feedback is the most required and important activity for employees.
3

CONCLUSION
From the basis of above section, it has been concluded that self-assessment is the most
important for an individual to take long term and effective process goals. Study had discussed
about self-awareness and continuous development process to get a good role in their future.
Apart from that, it also helps to control long term process to make effective learning objective. It
had also discussed about specific critical incident methods to analyze the self-analysis for
strengths and weaknesses. Apart from that, study also explained about the importance of new
development process objectives that helped to keep the development process leading.
4

REFERENCES
Books and Journals
Ang, S., & Van Dyne, L. (2015). Conceptualization of cultural intelligence: Definition,
distinctiveness, and nomological network. In Handbook of cultural intelligence (pp. 21-
33). Routledge.
Ang, S., & Van Dyne, L. (2015). Handbook of cultural intelligence. Routledge.
Ang, S., Rockstuhl, T., & Tan, M. L. (2015). Cultural intelligence and
competencies. International encyclopedia of social and behavioral sciences. 2. 433-439.
Bird, A., & Mendenhall, M. E. (2016). From cross-cultural management to global leadership:
Evolution and adaptation. Journal of World Business. 51(1). 115-126.
Brewster, C., Chung, C., & Sparrow, P. (2016). Globalizing human resource management.
Routledge.
Busse, H., Aboneh, E. A., & Tefera, G. (2014). Learning from developing countries in
strengthening health systems: an evaluation of personal and professional impact among
global health volunteers at Addis Ababa University’s Tikur Anbessa Specialized Hospital
(Ethiopia). Globalization and health. 10(1). 64.
Caligiuri, P., & Bonache, J. (2016). Evolving and enduring challenges in global
mobility. Journal of World Business. 51(1). 127-141.
Heaslip, G, et.al, (2018). Developing Individual Competencies for Humanitarian Logistics. In
The Palgrave Handbook of Humanitarian Logistics and Supply Chain Management (pp.
395-415). Palgrave Macmillan, London.
Hughes, C. (2016). Diversity intelligence: Integrating diversity intelligence alongside
intellectual, emotional, and cultural intelligence for leadership and career development.
Springer.
Kerzner, H., (2018). Project management best practices: Achieving global excellence. John
Wiley & Sons.
Kotabe, M (2018). Global Sourcing Strategy: An Evolution in Global Production and Sourcing
Rationalization. In Advances in Global Marketing (pp. 365-384). Springer, Cham.
Ott, D. L., & Michailova, S. (2018). Cultural intelligence: A review and new research
avenues. International Journal of Management Reviews. 20(1). 99-119.
Prado & et.al, (2018). Management training in global health education: a Health Innovation
Fellowship training program to bring healthcare to low-income communities in Central
America. Global health action. 11(1). p.1408359.
5

Thompson, R. (2018). A Qualitative Phenomenological study of Emotional and Cultural
Intelligence of International Students in the United States of America. Journal of
International Students. 8(2).
Online
Self-Assessment for Continuous Improvement. 2009. [Online]. Available
through :<https://slideplayer.com/slide/5768147/>.
6