Emotional and Cultural Intelligence

Emotional and Cultural
Intelligence

Table of Contents
INTRODUCTION ..........................................................................................................................3
Using a range of relevant literature, explain how self awareness and continuous self
development help in fulfilling the role of successful leader ......................................................3
Two separate critical incidents to reflect upon the findings and implications from two self
analysis toolkit............................................................................................................................5
Template One: Incident from Residential weekend....................................................................5
Q2. Template Two......................................................................................................................7
Summarise the major strengths and weakness and comment on the pattern of behaviour which
is emerged from self analysis .....................................................................................................8
CONCLUSION ...............................................................................................................................9
REFERENCES .............................................................................................................................10

INTRODUCTION
Emotional and cultural intelligence are two important factors present within individual
working at workplace. Emotional intelligence is a word that is freely element of life and it is a
crucial skill. Emotional intelligence is defined as ability of being aware of, controlling and
expressing emotions. Cultural intelligence is defined as managing different changes that take
place within a company. The person must know how to work with subordinates and colleagues
who are from different cultures. The following report includes discussion on importance of self
awareness in the development of successful leader and manager (Bao, R. (2019)). This report
also consists of various strength and weakness of an individual. The self analysis of manager is
presented in this report using two types of questionnaire.
How self awareness and continuous self development enhances leader's success
Managers within the company play an important role within the company. Leaders who
make profits for the company must be effectively working and performing their job role.
Managers must overlook the importance of self awareness which is one of the key factors that
failed in becoming a successful manager (Pandey, (2018)). According to various researchers
there is importance of self awareness that helps in leading to excellent management
(Darvishmotevali, Altinay, & De Vita, (2018)).
As per the thoughts of Beilfuss, Bettes, & Peterson (2019), a person who deeply
understands own emotions, weakness an strength is known as self aware individual. The
managerial self awareness means the way in which an individual behaves in different situations
of workplace. If one wants to become a successful leader, he must know how to analyse strength,
weakness, emotions, skills and abilities of subordinates working within workplace. There are
some important aspects of self awareness which impacts on an individual and this includes
personal values, intelligence, attitude towards change, etc. According to the views of Leary,
(2019), there are different managers who are not able to perform well because of their poor
relationship with the subordinates and colleagues. A successful leader is one who can easily
manage work by motivating it's employees for accomplishing projects. Managers have the
responsibility to deal with various situations which need critical solution and these develop stress
and frustration among leaders. Awareness of working under stress and frustration should be
known to the managers as it improves emotional intelligence by recognising and controlling the

emotions for avoiding various harsh meetings and conversations. This means avoiding those
people with whom work is done at workplace. A successful leader or manager should have
emotional intelligence as it helps in managing relationships with others. As per the views of
Marić, (2019) for becoming a successful leader, each and every person must have enough
knowledge and he should constantly learn. The managers have to focus on managing how
learning style helps an individual to work better. Learning retention helps people for
development of effective behavioural skills and abilities. Individual's learning style are helpful
in adapting various organisational change. Managers must know how to react in different
stressful situations and managing employees effectively. Self understanding is another factor
which reflects how a person can enhance self improvement. When there are rapid changes within
the organisation, there is need of self development and self-improvement. According to the
views of Muñoz-Mata, & Pech, (2019) a manager who knows what are his blind spots will be a
disaster in the workplace. Thus, self development must be achieved by seeking feedback from
individuals like colleagues, staff, subordinates, etc. By the helps of feedbacks, managers can
understand more about self skills and abilities. Self development is achieved by taking the
feedbacks in positive manner. Managers can develop their personal activities like attending
seminars, developing better networks, leadership skills that will build confidence. The self
development helps in exploring self knowledge, self identity and developing potential and
fulfilling criteria of successful leaders. Career development is awareness about expectations of
others from person. Self development helps in improving self knowledge and awareness. As a
manager, it is easy for understanding own competency portfolio by understanding ability
through professional assessments. The self awareness helps in recognising and controlling
emotions. This helps in controlling stressful situations and not feeling depressed. The increase in
accuracy of self awareness helps in leading to an effective self development. The understanding
and analysing an individual's ability through professional assessments of personality and skills
help in understanding competency portfolio for enhancing skills and highlighting relationships
between self awareness and self development. Self awareness helps in recognising and
controlling my emotions. This is helpful for me to control my emotions and work in good
manner. Appropriate awareness and development of personal values helps in enhancing the
ethical decision making. It is essential in helping to understand other people more efficiently. If
there is no self awareness, as a manager there is no proper understanding of others and managing