The Dark Side of Technology and Customer Service

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Added on 2021/04/21

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The provided document is an assignment that delves into the dark side of technology's effects on customer service. It references various studies and papers that examine how technology can lead to negative consequences such as online political selective exposure, exercise addiction, and altered consumer behavior. The document is likely a part of a research or academic project related to the intersection of technology, psychology, and marketing.

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The Dark Side of Technology and Customer Service

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