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Service Provider Company of Nation | Report

This assignment is part of the Module Booklet for the Pearson BTEC HND in Travel and Tourism Management. It focuses on providing learners with an understanding of the global environment within which the travel and tourism sector operates, including the historical evolution of tourism, the current structure of the tourism sector, external influences on tourism, and the impact of tourism on host communities and the environment.

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Added on  2020-02-05

Service Provider Company of Nation | Report

This assignment is part of the Module Booklet for the Pearson BTEC HND in Travel and Tourism Management. It focuses on providing learners with an understanding of the global environment within which the travel and tourism sector operates, including the historical evolution of tourism, the current structure of the tourism sector, external influences on tourism, and the impact of tourism on host communities and the environment.

   Added on 2020-02-05

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THE TRAVEL AND TOURISM SECTOR 1
Service Provider Company of Nation | Report_1
TABLE OF CONTENTSINTRODUCTION ...............................................................................................................................31.1....................................................................................................................................................41.2....................................................................................................................................................5TASK 2 ................................................................................................................................................7TASK 3 ..............................................................................................................................................143.1..................................................................................................................................................143.2..................................................................................................................................................15TASK 4...............................................................................................................................................164.1..................................................................................................................................................164.2..................................................................................................................................................17CONCLUSIONS................................................................................................................................18References..........................................................................................................................................192
Service Provider Company of Nation | Report_2
INTRODUCTION Travel and tourism sector offers effectual touristy services for people which includesentertainment and transport facilities (Carrier and Macleod, 2012). Individuals visit diverse placesfor different purpose that includes leisure, Business and entertainment objectives. It gives pleasureto individual when they get involved in activities for exploring new places. Present report is basedon TUI which is a leading tour service provider company of the nation. The venture has beenranked number one in tourism business and operations of company are located in diverse parts ofworld. The report describes about historical developments in travel and tourism sector and structureof tourism sector also has been described. In addition to this functions of government, statesponsored bodies and international agencies in tourism sector has been explained. Furthermoreinfluence of local and national policies on success of travel and tourism sector has been mentioned.Moreover various factors that affect supply and demand in tourism sector has also been described inthe report. TASK 13
Service Provider Company of Nation | Report_3
1.1Many historical developments have taken place in travel and tourism sector which supportedin improving the structure if this industry (Chon, 2013). People prefer to visit the places for leisure,entertainment ,business and other reasons. Tourism is highest growing sector which is offeringemployment to large number of people across the world. Activities in this industry are greatlyaffected by various external and internal factors that includes political, economical, social andenvironmental elements. Many countries of world offer travel services to local and foreign peopleand significant development has been made in the industry as per the demand of people. Duringphase of pre historic times people use to travel in search of food, employment and safety reasons.The major basic needs of people during starting phase of civilization were related to gain food andplace to live (Ballantyne and Packer, 2013). With time requirement of people changed and theystarted exploring new places for diverse reasons. (Source- Fletcher, 2014)Some people travelled in diverse geographical locations for finding better opportunity for4
Service Provider Company of Nation | Report_4
doing trade and business. Education was also a significant element which motivated people toexplore new places and people for gaining new knowledge and skills. Some people gave preferenceto visiting new places for spiritual and religious viewpoint (Middleton and Clarke, 2012). Whenindustrial revolution started production activities started increasing and many small scale and largescale industries started growing. People started moving from one place to another in search ofemployment and better job opportunities.Due to industrial revolution economy of various countries started growing and purchasing parity ofpeople increased. Individuals started exploring new places for spending their money and for gainingleisure and entertainment. Many tour operating companies started growing in company that use toprovide services to people in travel and tourism sector (Swarbrooke and Horner, 2012). After worldwar second globalization of industries started and trade among diverse countries started which gaverisen to business related meetings among various enterprises. Nowadays technology has magetremendous improvements in travel and tourism industry and online platform and social networkingsites offer effective medium for gaining information about various tourist destinations. 1.2Travel and tourism industry offers medium ton people for doing entertainment, spendingleisure time with family and friends and to travel for diverse business objectives. Various elementsare included which combine together to form structure of travel and tourism sector (Theobald,2013). Wide range of services offered by tour operating companies, accommodations and transportfacilities offered by various travel provider organizations also formulated structure of travelindustry. Travel agents, holiday packages provider companies and personal tour operators alsoprovide services to people which aids in making structure of this sector. The major elements which contribute towards making structure of this industry includestransportation facility available for a particular tourist destination. Id effective and well managedservices will be provided to visitors than it will become easier for them to explore new places andmore number of people will become capable for enjoying the travel services (Ryan, Ninov and Aziz,2012). Accommodation and catering services offered in a tourist destinations also aids in makingthe structure of tourism sector. They are significant elements and it is vital that appropriate andimpelling catering services should be provided to consumers by TUI group. It will support ingaining consumer loyalty and more number of people will prefer to avail the services offered by theenterprise. In addition to this services offered by travel agents and tour operators aids in rendering5
Service Provider Company of Nation | Report_5
better customer services to business clients (Becker, 2016). TUI group offers various holiday packages and other travel services which aids in enhancingprofitability of business. Moreover information and details rendered to customers about varioustourism destinations also aids in gaining more visitors. When clients will be made aware about theattractive travel destinations and various locations available in a particular tour destination then itbecomes easier to gain attraction of more number of clients (Brandon-Jones, Lewis and Walsman,2016). Tour operators, travel agents, accommodation and catering services, transportation facilitiesavailable for a place and attractive tourism destinations are some significant element that aids up inmaking structure of travel and tour industry. When effective and superior class services will beoffered to visitors than then they will give preference for revisiting the place. It is also vital thatnecessary modifications should be made in the services rendered by a tour company so thatrequirement of clients should be satisfied and their loyalty should be achieved. Many people areinvolved in providing travel services to visitors and positive efforts given by these individuals aidsin providing potent services to business clients (TUI, 2016). Various elements combine together formaking structure of tourism industry and it is vital that all this elements should be considered whilemaking policies for tour companies (Buckley, 2012). It is vital that impelling accommodation andtravelling facilities are offered to people and with that it is also assertive that effective transportationservices should also be provided. It will support individuals in exploring tourism destinations ineasier and efficient manner. Transportation services includes air, rail and road transport and manytour operating firms include all these facilities in their tour packages. It supports in providing thevisitors a combined package in which all the facilities are offered to them at a reasonable price. 6
Service Provider Company of Nation | Report_6

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