Services Marketing Marketing Name of University Author Note Introduction
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Added on 2020-04-07
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SERVICES MARKETING SERVICES MARKETING 9 Services marketing Name of student Name of University Author note Introduction 3 Service process map 3 Analysis 4 Service quality and customer satisfaction theories 5 Recommendations and service recovery strategy 7 Conclusion 8 References 9 Introduction The report is prepared to focus on the different aspects of the services marketing concerning the business organisation Coles Supermarket in Australia. The service failure is one of the major causes leading to customer dissatisfaction and even due to the poor quality services and products delivered (Coles.com.au 2018). Service process
Services Marketing Marketing Name of University Author Note Introduction
Added on 2020-04-07
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