Skills Development and Knowledge Enhancement for Personal and Professional Growth

This report discusses the skills and knowledge required for personal and professional growth through problem-solving activities. It covers the skills developed, knowledge obtained, and level of confidence improved through the process. It also provides an action plan for filling skill gaps and enhancing future growth. The subject is personal and professional development, and the course code and college/university are not mentioned.

Consultancy in
Practice

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
Skills developed and/or enhanced as a result of the project...................................................1
Knowledges Obtained through the process and level of confidence improved.....................3
Aid of learning in your future career growth..........................................................................4
TASK 2............................................................................................................................................4
Skills gaps and Plan of action for filling these gaps...............................................................4
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................7

INTRODUCTION
Skills development and knowledge enhancement for personal and professional growth and
creates opportunity for an individual in future. It is helpful in learning and enhancing the skills,
abilities and knowledge on a regular basis that can enhance opportunities for career growth in
similar fields. Solving the business problems by managing the organisation can enhance the
ability to explore, create and deliver such values to the customers that fulfil their requirements.
There are many skills and abilities that are developed by an individual by performing these
activities that can provide higher growth opportunities in their personal and professional lives.
The requirements of skills such as leadership, problem solving, critical thinking, adaptability,
communication, interpersonal skills, etc. are required by a person to solve business problems.
Some of the knowledge is such as organisational knowledge, technical knowledge, conceptual
knowledge and product knowledge is required for providing business solutions. This report
covers an analysis of the skills required by individuals performing problem solving for the
business and its importance for future career growth. In the end it provides an action plan for
improving certain skills gaps of a person.
TASK 1
Skills developed and/or enhanced as a result of the project
The personal and professional development activities along with the skills and knowledge
enhancement are continuous and all pervasive for improving growth and development
opportunities to an individual. Personal and professional development refers to the growth
process of an individual by managing the learning activities, skill development and knowledge
enhancement (Di Gregorio and et. al., 2019). Performing the problem solving activities of an
organisation a person assembles skills and knowledge that can improve their further professional
and personal development and provide better employability and career success. The various
scales that are gained by performing this programme are as follows:
 Problem solving skills: Problem solving is the first to the ability of an individual to
examine the situation of a problem, identify its causes and develop specific solutions to
resolve those problems (GrÃjdieru, 2018). With the help of problem solving activity I
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developed the ability of identifying the reason for the problem and created a solution to
handle the problem effectively. I started to examine the situation and identified the reason
and causes for the problem through a mind map that also helped to eliminate the problem
effectively and efficiently. During the whole problem solving I focused on improving the
solutions, resolving the conflicts and working along with the members to develop critical
solutions for the problems.
 Critical thinking: It refers to the thinking process of an individual in a given situation
that helps to create new things, develop new procedures, innovative ideas and provide
new methods for identifying the most suitable option for the given situation. For the
financial issues I also used critical thinking skill to arrange finance for the process and
complete the whole work. With the help of critical thinking I was able to develop good
solutions for the problem and it was among the most important things that a new
innovative approach must be utilised so that the desirable results can be achieved.
 Communication skills: Communication can be explained as the method of expressing,
conveying or interacting with people around us with the help of precise actions, speech or
words that derive meaning (Lindgreen and et. al., 2021). Communication skill is a
transferable skill that goes continuously throughout the life of an individual and is helpful
at maximum times when interacting with others. I had developed communication skills
while performing the programme because I needed to interact with the people for
developing solutions for the business problems. I think that open mindedness, proper
body language, appropriate speech and adequate attention can improve the
communication activities of an individual.
 Digital literacy: The technology is rapidly changing its shape and is advancing at all
levels of life whether in small margins or huge margins. The advancement in technology
has intensified the use of devices, artificial intelligence, augmented reality, virtual reality,
digital literacy etc. While creating the solution for increasing space within the area I
learnt the use of virtual reality and augmented reality for increasing the space by properly
aligning the materials within the organisation. I was able to utilize various social media
platforms, websites, digital technology, etc. for improving the experience.
 Teamwork: It refers to the collaboration of people for working together in a group and
with each other for achieving the common objectives or desired goals (Lindgreen and et.
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al., 2021)(Markova, Modliński and Pinto, 2020)(Moorman and et. al., 2019)(Peleg,
2018). During the problem solving activity of the business the teamwork was very
important because everyone needed to work with each other to improve the conditions
and align the actions so that desired results can be achieved. With the help of effective
team work all of us worked together, in coordination and cooperation for achieving a
higher level of performance to make changes swiftly.
Knowledges Obtained through the process and level of confidence improved
Gibbs reflective cycle
It is a framework or model that is important for reflecting on the learning, knowledge and
experience obtained with the help of this process. Gibbs reflective cycle for describing my
knowledge enhancement activity through the process is given below.
 Description: During the start of the process for problem solving of the business I was
unaware about various concepts and knowledge like communication, description of the
customer feedbacks, problem solving, critical thinking etc. I did not possess the
knowledge of the organisation and its problems that I tried to obtain through research
activity with the help of others.
 Feelings: During the process I tried to work with others to improve the level of
collaboration and coordination with the teammates which was a really new feeling for
me. With their help I also completed the research about the organisation and its problems
that it faces (Spanjaard, Hall and Stegemann, 2018).
 Evaluation: During the process everything happened to the plan such as, the work
distribution, research work, identifying the problem, etc. This was a great opportunity for
developing digital literacy and many other abilities for improving the continuous learning
and development of an individual.
 Analysis: I think that my decision to work with the team members and take their help has
improved our abilities to collaborate with each other and develop our leadership abilities.
I realised that certain abilities like research knowledge, problem solving, critical thinking
and communication are must for creating solutions to business problem.
 Conclusion: I understood various aspects for personal and professional growth with the
help of key skills and knowledge identified from the overall process.
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The conclusion of Gibbs reflective cycle provides about the level of confidence that I have
gained from the overall experience with the process. With the help of this learning process I have
achieved greater results that can be helpful for improving the future career growth.
Aid of learning in your future career growth
From the process various skills, knowledge and abilities have been developed that will help
for enhancing the growth and development in my profession. It is necessary to obtain knowledge
possible from the perspectives of my experience throughout the process for providing growth
opportunities in the future course of action (Stewart and Ladik, 2019). The intensified
competition in personal areas due to the rising level of technology, requirement for knowledge
skills and abilities will help me to get through this competition and achieve success in my career.
Before getting into the profession it is very compulsory to develop these skills through various
processes, training and development activities, learning activities etc. With the help of this
process I have already obtained many skills that can be helpful in creating a bright career in my
professional development. I think that these professional skills and abilities can be helpful to
provide desired skills and knowledge about the requirements in the corporate world and how I
can succeed in my profession.
TASK 2
Skills gaps and Plan of action for filling these gaps
Skill Gaps Resources Required Action Plan Measuring
Criteria
Time
Required
Research
ability
Research ability refers
to liability to identify
and obtain data by
discovering new things
through various options
of research (Suh and
Lee, 2018). Research
sources such as books,
Obtaining various
research sources and
taking the help of
libraries to obtain
books, online
materials, yearly
statistical data, etc.
Analysis of
research work
through the
authenticity of
data, feedback,
research data
analysis,
authenticity and
One month
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magazines, government
data, yearly statistics;
World Wide Web,
journals, etc. are
required for performing
research.
relevance to the
content, ability to
solve the problem
etc.
Decision
making
Need for taking part in
the group activities as
well as the higher level
management activities
of the organisation to
identify the critical
problems and taking
decisions that are
strong enough to
conquer those problems
and provide solutions
that are suitable.
Indulge in the decision
making activity for
identifying the suitable
solutions for the
problems that can be
helpful for improving
the business activity
and overall process
within the organisation
to achieve greater
performance.
Checking the
results based on
the decisions and
the authenticity of
decisions for
resolving the
given problem
and defining
viable solutions.
One month
Critical
analysis
Taking part in the
critical analysis and
reasoning for
identifying better
solutions for the
problem and preparing
quantitative statistics to
support the analysis.
Using the critical
analysis solution and
optimising the use of
writing critical
solutions for the given
problem.
Identifying the
critical analysis
ability for the
given business
problems and
developing
solutions for
those problems.
One month
CONCLUSION
It has been concluded from the above report that skills and abilities are very important for
enhancing their personal professional growth. Moreover, it has been discussing various skills
such as problem solving, critical thinking, digital literacy, teamwork etc. that were obtained from
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the process. Furthermore, it has utilised Gibbs reflective cycle for describing the knowledge
obtained from the process and the level of confidence improved. Along with it, it has explained
about the future growth by the acquisition of these skills and knowledge. Finally, it identified
skill gaps such as, research ability, critical analysis etc. and a plan of action for filling these gaps.
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REFERENCES
Books and Journals
Di Gregorio, A. and et. al., 2019. Employability skills for future marketing
professionals. European management journal, 37(3), pp.251-258.
GrÃjdieru, E., 2018. How to sell careers to the employees you want to keep? A marketing
approach on career development. Bulletin of the Transilvania University of Brasov.
Economic Sciences. Series V, 11(1), pp.37-44.
Lindgreen, A. and et. al., 2021. Introduction to How to Fast-Track Your Academic Career.
In How to Fast-Track Your Academic Career. Edward Elgar Publishing.
Markova, M., Modliński, A. and Pinto, L.M., 2020. Creative or analitical way for career
development? Relationship marketing in the field of international business
education. Creativity Studies, 13(1), pp.99-113.
Moorman, and et. al., 2019. Challenging the boundaries of marketing. Journal of
Marketing, 83(5), pp.1-4.
Peleg, A., 2018. Early-career marketing practitioner experiences of ethics: Implications for
ethics education (Doctoral dissertation, London South Bank University).
Spanjaard, D., Hall, T. and Stegemann, N., 2018. Experiential learning: Helping students to
become ‘career-ready’. Australasian Marketing Journal (AMJ), 26(2), pp.163-171.
Stewart, D.W. and Ladik, D.M. eds., 2019. How to get published in the best marketing journals.
Edward Elgar Publishing.
Suh, Y.H. and Lee, Y.J., 2018. The Effects of Salesperson'Self-directed Career Management on
Firm's Marketing Competitiveness Advantage. Management & Information Systems
Review, 37(4), pp.271-287.
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