Smart and Innovation Development in Hospitality Industry
VerifiedAI Summary
This study aims to study Smart and Innovation Development in Hospitality industry. It discusses the concept of smart hotels and identifies the attributes of smart hotels. It also explores the importance of innovation in the hospitality industry and analyzes the Intercontinental and Crowne Plaza hotels in relation to innovation. The study investigates smart technology and innovative practices in the Intercontinental Hotel and recommends different innovative practices for attracting and retaining consumers.