Smart Solutions for Flight Delays

This document discusses the different types of flight delays and provides smart solutions to improve customer journey and reduce delays. It focuses on carrier delay and security delay, with solutions provided by stakeholders such as security area manager and immigration manager.

Smart solutions for flights
delay

Table of Contents
Table of Contents.............................................................................................................................2
INTRODUCTION...........................................................................................................................1
MAIN BODY..................................................................................................................................1
Concise debate regarding one type of delay and the way in which customer journey can be
improved using a smart solution delivered by the stakeholders..................................................1
Concise debate regarding another type of delay and the way in which customer journey can be
improved using a smart solution delivered by the stakeholders..................................................2
CONCLUSION................................................................................................................................3

INTRODUCTION
Airport delay is the delaying of the flights because of changes in the schedule time of
taking off or landing of flights. A flight is considered as delayed when it is late by 15 minutes.
Currently this problem is increasing continuously because there are various reasons which are
resulting in delaying of the flights (Čarský, Zpěváčková and Liutov, 2019). The current trends in
the airport delays are the delays because of weather changes, tornado, blizzard, hurricane, late
arriving aircraft etc. These are the major trends which are related to airline delay. This
presentation is related to the analysis of the different types of delays of flights and the way in
which all of them could be improved. The two stakeholders who will be focused in it are security
area manager and immigration manager.
MAIN BODY
Concise debate regarding one type of delay and the way in which customer journey can be
improved using a smart solution delivered by the stakeholders
One of the main types of delays is carrier delay which is related to the control of air carrier.
There are various types of activities which may result in carrier delay are baggage, aircraft
cleaning, outage carrier equipment, awaiting of the arrival of connecting passengers or crew
baggage, damage of hazardous goods. It is very important for all the airlines to make sure that all
the issues which may result in carrier delay are analysed properly and solution for them are
analysed. There are various another reasons of carrier delay. These are crew legality, fulling,
slow boarding or seating, stowing carry on baggage, late crew, maintenance etc. There are two
main stakeholders who are security area manager and immigration manager. The solutions which
are provided by both of the for the carrier delay are as follows:
Solutions according to immigration manager:
 All the crew members who are responsible to take care of carrier related activities are
required to make sure that all of them are performed according to the preschedules time
so that possibility of delay (Costa and Santos, 2016).
 Immigration manager said that if carrier delays are required to be ignored then it is the
responsibility of the airport staff to make sure that they check every activity personally so
that all the issues that are resulting in carrier delay could be ignored.
Solutions according to security area manager:
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 Security area manager is one of the main stakeholders of airports and according to this
manager the carrier delays could be ignored if security of the airline is focused by the
staff members who are handling carrier related activities.
 In order to reduce the possibility of carrier delays the security manager have suggested
that the airport crew should formulate a chart and provide specific time limit to all the
activities which are related to carrier handling. With the help of it, it will be very easy to
deal with the issues of carrier delay (Jalali and Zeinali, 2018).
The main stakeholders of airport who are immigration and security area manager have
suggested that different actions could be taken by the airport staff which can help to reduce the
possibility of carrier delay. By working on these solutions, the aircraft delays because of some
specific activities such as fuelling, crew handling etc. could be ignored.
Concise debate regarding another type of delay and the way in which customer journey can be
improved using a smart solution delivered by the stakeholders
Another type of delay which results in delayed flights is security delay. It may take place
because of various reasons. These are evacuation of terminal, re-boarding of aircraft, concourse,
breach of security handling activities etc. It is very important for the airport crew members to
make sure that they are paying attention towards security of flights so that all the delays which
are resulting because of them could be resolved systematically. Longer time limit in the
screening is also a cause of security delays which are affecting the on-time landing and taking off
of flights. It is very important for the airport staff to find main ways to deal with all the issues
that are affecting the security of airlines and resulting in delays of airlines. By finding right
solutions for all of them the airports will be able to land and take off all the flights in the
predetermined time limit. There are various stakeholders of airlines who are immigration and
security area manager who have provided different solutions for the security delays on the
aircrafts. All of them that are provided by them are as follows:
Solutions according to immigration manager:
 According to immigration manager security delays could be ignored by paying attention
towards high level of security. It will help to ignore all the issues that are resulting in
delays of flights because of security issues.
 Immigration manager said that latest security checks should also be focused by the
security staff of the airports as it will help to ensure higher level of security and reduce
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the possibility of delays which are taking place because of security issues at airports (Qi
and Pan, 2018).
Solutions according to security area manager:
 Security area manager is one of the key stakeholders who is responsible for the purpose
of maintain security at airport so that possibility of delays of aircrafts could be ignored.
According to this manager the delays which are taking place because of security issues at
aircraft. For the purpose of solving it the security staff is required to make sure that they
perform all their jobs properly and meet expectations of superiors. It will help to reduce
the possibility of security delays.
 Another solution which could be adopted by the airports to reduce the possibility of
security delays is scheduling all the security checks properly and performing them
appropriately. It will help to deal with all the issues which are resulting in delayed flights
because of security issues (Sundarakani, Abdul Razzak and Manikandan, 2018).
In order to respond to the delays which are taking place because of security at the airport.
By paying attention towards all of them the airport staff will be able to deal with all the problems
which are making delay in the flights. If the security issues will not be dealt properly then it will
increase the possibility of security delay.
CONCLUSION
Flight delay is one of the main problems which are faced by airports and the individuals
who are travelling through airlines. There are various types of delays which are security, carrier
etc. There are various stakeholders such as security area and immigration manager who are
responsible to find appropriate solutions for all the issues which are affecting the on-time landing
and taking off of the flights. All the smart solutions for the delays of the flights can help to make
sure that all the flights are landed on time. These solutions are necessary to make sure that all the
flights are performing all their operations on time. If the staff members of airports will not be
able to find right solution for the delays then it will be very difficult to fly aircrafts at the
scheduled time.
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REFERENCES
Books and Journals:
Čarský, J., Zpěváčková, K. and Liutov, D., 2019, May. Functional and new proposed smart
solutions in public transport in the Czech republic. In 2019 Smart City Symposium
Prague (SCSP) (pp. 1-6). IEEE.
Costa, C. and Santos, M. Y., 2016, July. BASIS: A big data architecture for smart cities. In 2016
SAI Computing Conference (SAI) (pp. 1247-1256). IEEE.
Jalali, R. and Zeinali, S., 2018. Smart Flight Security in Airport Using IOT (Case Study: Airport
of Birjand). International Journal of Computer Science and Software Engineering, 7(6),
pp.142-147.
Qi, Q. and Pan, Z., 2018, March. Internet of Things, Internet, Big Data and Airport Services
Make Smart Airport Based on O2O and Humanism. In 2018 International Conference
on Mechanical, Electronic, Control and Automation Engineering (MECAE 2018).
Atlantis Press.
Sundarakani, B., Abdul Razzak, H. and Manikandan, S., 2018. Creating a competitive advantage
in the global flight catering supply chain: a case study using SCOR model. International
Journal of Logistics Research and Applications. 21(5). pp.481-501.
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