Influence of Media on Policy Implementation and Service Users

Task 2 Portfolio

Portfolio section 3
In this section, you need to Evaluate the reliability of media information of the policy
issue you discussed in sections 1 and 2 and also the impact of this same policy issue on
specific groups of service users.
Also media influenced attitudes and behaviour in relation to social policy and how has
this influence affected the implementation of this Act by organisations and practitioners
Remember to maintain the same social care or health context you used in sections 1
and 2 (CI 1.3, 2.1, 4.2, M1) (SP 3.1, 3.2, 3.3, M3, D2)
i. Using two different organisations, explain the ways that media influences the
implementation of this Act (Use examples from the media linked with theory
on attitudes to show how this might be successful)
Equity Act 2010 is being followed by NHS at the time of conducting recruitment process in the
organization. All the employees of the company get an equal opportunity during the election process
of the stated firm. During interviews, the HR manager of the firm focuses on asking questions
regarding their background. Additionally, the working hours of the employees are same as per their
salaries. In opposition to this, St. Andrew’s hospital has also adopted the quality act, 2010 because the
firm renders equal opportunities to both men and women. Besides this, their organization does not
discriminate women on the basis of their personal life.
ii. How might individual beliefs impact positively and negatively on service users
when it comes to implementing this Act?
Individual beliefs put a positive impact on the service users when it comes to
implementing the equality act. When health a d social care organization follow all
principles and practices of Equality act 2010 such as gender reassignment, then service
providers get motivated and satisfied because they are able to enjoy equal facilities and
rights. Thus they perform their job and responsibility in an effective manner. It
ultimately results in increasing the satisfaction level of service users because
practitioners provides effective treatment and care services to them. It can be said that
equality act 2010 beneficial for practitioners as well as service users.

iii. How might individual behaviour impact positively and negatively on service
users when it comes to implementing this Act?
In health and social care sector, it is found that, people are getting aware of the health
and social care services. Earlier, they had no idea of these services but with the
changing time and technology, the organization are able to provide better services to
the patients. In addition to this, corrective measures taken by the government of UK
also helped the public to get good knowledge with reference to theses services. This
has resulted in changing the attitude of people towards these services. Now, they are
taking initiatives and taking part in the government services and policies. Change in
local perspective has also changed at global level. With the passage of time, it is found
that people are taking these things positively. In context to this, countries like India
and Bangladesh are much more aware of the social and health care services. For an
instance, it is seen that, in India having a life insurance policy is mandatory during the
birth of a child. However, in UK also seen a positive change towards the issues in
health and social care sector (Rogaly and Taylor, 2016).
To achieve SP M3 your discussion will need to follow a recognised structure that shows a logical and
coherent development of the concepts in your analysis and evaluation.
To achieve CI M1 you must demonstrate that you have considered attitude formation
and attitude change and how the presentation of information in the media influences this
when making your evaluation