Social Psychology in Organization: Understanding Conflict, Cooperation, and Decision-Making

Social Psychology in
Organization

Contents
INTRODUCTION....................................................................................................................3
MAIN BODY............................................................................................................................3
CONCLUSION.........................................................................................................................5
REFERENCES.........................................................................................................................7

INTRODUCTION
In the modern business world where operations and processes have become
increasingly complex from an internal and external perspective, the amount of conflicts have
also increased exponentially. To analyze and critically examine the relationship between
organizational conflict and the various facets of human behavior which both start and respond
to events related to quarrels and fights within a company premises, it is very important to
have the basic understanding of social psychology (Blank, 2019). This report will answer key
questions related to the field of social psychology by referring to as case study which details
the relationship between bullying, organizational conflict and human behavior in terms of
responses and triggers.
MAIN BODY
Demonstrate your understanding of how social psychology can help explain
organisational behaviour in the context of the case study
Business organizations in modern times have become quite layered and complex with
multiple people working in the same environment and most of the daily work being done by
people who have been grouped to be part of specific teams. By fostering and encouraging
people to work in teams to working towards a common objective, extra growth and more
productivity might happen but so can quarrels and conflicts. Social psychology is the
scientific study which details the way in which human beings get their behaviours and actions
influenced by the presence of other people around them and the various factors which shapes
their psyche in regards to their socially displayed behaviour even when they are alone, away
from the influence of said people. This domain of psychology is very important when it
comes to studying the way organizational behaviour flows in a company as it details the
elements and behavioural traits that are on display whenever major events such as conflicts
happen and is also very helpful in navigating through the said conflict (Chung, 2018).
Social psychology helps understand organizational behaviour by justifying
meaningful criteria for evaluation of conflict which are based on broad parameters such as
personal conflict, task based conflicts and also the duration and intensity of said conflicts.
Analysing and gaining knowledge of these terms by using principles of social psychology on
the workplace helps firms identify the reasons behind employee clashes such as difference in