Effective Communication Strategies at Mr Fishy Restaurant

Sociology 0
Business
Communication
Student’s Name
10/12/2019

Sociology 1
Contents
Introduction................................................................................................................................2
Literature Review.......................................................................................................................2
Communication practices at Mr Fishy.......................................................................................3
Practical strategies to overcome communication barriers..........................................................5
Conclusion..................................................................................................................................6
References..................................................................................................................................8

Sociology 2
Introduction
Communication refers to the exchange of information to provide the flow of information
through the use of various media channels and focuses on developing understanding between
different people and departments (Samovar et al, 2017). The focus of the report is to highlight
the current communication practices at Mr Fishy and will also address the strategies to
overcome the communication barriers and will identify the communication challenges at the
restaurant. It will also reflect upon the general theories of organization communication for
addressing the issues faced by the staff at Mr Fishy.
Literature Review
In accordance to Mehrabian (2017), communication allows exchanging the information and
develops the flow of information for developing understanding and creating clarity of
thoughts and expression. It is used to bridge the gap between the individuals and effectively
manage the management functions. The purpose of communication at Mr Fishy restaurant is
to deliver the right information to the right person and create the flow of information from top
to bottom. It will help the restaurant manager and the staff to exchange their opinions, ideas
and will allow to the manager to instruct the staffs in an effective manner. The purpose of the
communication is to alter the behaviour and attitude of employees and enhance the
productivity of the restaurant through the essay flow of information and actively responding
to change (Mehrabian, 2017).
In order to communicate at Mr Fishy restaurant, the basic principles must be followed which
includes clarity and consistency in information. This will help in eliminating the confusion
and focuses on using simple words. It also applies the principle of integration to integrate the