Business Communication - Mr Fishy

Added on -2021-02-21

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Business Communication
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1Communication practices of the staff and senior managers........................................................1Identification of Barriers and Challenges of communication.....................................................1Strategies to overcome these barriers..........................................................................................1Theories of organisational communication.................................................................................2The purpose behind different forms of organisational communication......................................2The principles behind different forms of organisational communication...................................3Application of Principles of effective communication to enhance practice................................3Evaluation of communication practices of themselves and others.............................................4CONCLUSION................................................................................................................................4REFERENCES................................................................................................................................5
INTRODUCTION Communication plays an important role in exchange of information from one part of thebusiness to another. Present study is based on the company Mr Fishy that is a fish and chipsrestaurant in Borough market near London Bridge station. Report will include the purpose andprinciples behind different forms of organisational communication. Report will also highlight thePrinciples of effective communication and its application to enhance practice at Mr Fishy. At lastreport will also evaluate communication practices of Mr Fishy and other organisation.Communication practices of the staff and senior managersAccording to Alpenberg and Scarbrough (2016) Communication practices can help inrelying to employees so that they easily understand the things and can Implement themeffectively. Mr Fishy is using different communication practices in order to have benefits out ofit. They create plan and strategies to keep the tasks on track for achieving the common businessgoals. It is also seen that Mr Fishy is working to use right communication tools, so that staff caneasily communicate with each other by enjoying the use of these tools. It is very important toavoid information overload and company is working on it so that important messages are notbeen ignored by the staff members. Identification of Barriers and Challenges of communicationAccording to Waisbord (2015) there are different challenges of communication andorganisation have to face them in order to have effective communication practices. The differentchallenges that Mr Fishy is facing is inconsistency of communication between the staff membersdue to different cultures and believes. They are relying on technology to disseminate messageand lack of respect among the staff members is also seen. Managers are not listening toemployees because of which employees are dissatisfied. Thomson, K. and et.al., 2015 argues that the different barriers related to Language,Attitude and Culture have been resulting in different challenge for Mr Fishy with respect tocommunication. As employees belong to different culture their beliefs and values also differs.This is major barrier in communication and ideas also differs according to their perception. Asstaff members are from different backgrounds, personality conflicts may arise. Strategies to overcome these barriersAccording to Thorne And et.al., (2018) there are different strategies that company have touse in order to overcome the barriers of communication. The strategies are to remain aware of1

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