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Speaker Notes Financial management I. Formal and informal approaches in DOJI: 1.1 Definitions Decision-making is a difficult and very challenging activity between the senior departments in the organization's leadership and management in the business. Decision making includes two main approaches: formal and informal approaches (Ejimabo, 2017). Formal process is a structured, systematic, or rule-based transparent approach to categorizing decisionmakinganddecisionmakingprocesses(Ejimabo,2017).Thisapproachprovides participants with clarity and a well documented decision-making process. In addition, a formal approachcontributestotheleveloftime-basedequityandconfidenceappliedinthe organization. An informal method is not a transparent solution and is contextual, holistic and dependent on experiences of previous events, much as clinical decision making (Smolin, 2016). The Individual and the decision-making framework were not well described in this approach (Hanzo, 2016). This functionality, however, gives a great time to take decisions and is entirely flexible. In addition, an informal approach is a subjective approach that is appropriate for some types of problems. Formal decision-making can take longer than informal decision-making which may take less time. 1.2 Apply formal and informal approaches to support decision making in DOJI DOJI is a large gold and silver company with a decentralized organizational structure. The company has multiple departments that are distinguished by policy areas and can range from specialized tasks (marketing and service departments, sales departments ...). In addition, DOJI has inter-organizational decisions that are made on the basis of formalization procedures (and are specifiedasintheGeneralDirector'sdecision),informaladvisoryroles,negotiations.and expertise is still very important. DOJI adopts two approaches for workplace decision making. Horizontal and formal interactions between some of these departments must cooperate in the
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implementationofajointprojectwithacross-cuttinglevelofrelevance(e.g.between departments, Directors, General Director and Staff). The concept of a formal approach within the DOJI framework is based on an effort to gradually developacommonspacebasedonsharedvalues,practices,policiesandadministrative structures, where people, products, services and ideas can be freely circulated. It aims to develop acommitmenttospecificvalues, practices, attitudesandnorms,in additiontodeveloping political and administrative infrastructure in the workplace. In the case of DOJI, this concept of integration can be illustrated by the variety of possible decision-making procedures and the variety of stakeholders. Through the collaborative process, an agreement on corporate policy and process areas calls for coordination based on self-set performance standards, standards and indicators. For example, in the case of a manager of a DOJI facility in Hanoi, when a customer buys a defective product from the store, the manager has the right to change a new product for the customer. The informal approach in this case is very relevant. Because, in this case, if we wait for DOJI management's opinion to apply the form, it will take a lot of time to get a response from the management, which means this waiting , must continue and incur such costs. such as shipping and inventory. The informal approach have some advantages and disadvantages : AdvantagesDisadvantages Informal approach Theinformalapproach'sdecision-making speedisconveyinginformationsoquickly. Althoughtheycanbedonereallyquickly therewithtransparencycreatesaneedfor reasoningandreactsquicklytochange, especially for important decisions. Correctly communicating this argument so that it does The informal approach does not have a sustainable systematic process that requires a lot of trust and canleadtoconfusion,especiallyindeveloping andchangingteams.Consequently,aninformal approachcanleadtodisappointment,negative outcomesand lossof trust, crackingworkplace relationships.
not lose trust takes longer to use a reliable formalprocess.Inaddition,theinformal approachencouragesandmotivates employees to expand their ability to overcome worktasksandengagesemployeesto collaborateintheworkplacecreating successfuldeliverydecisionstofulfill mission. In case of salary payment, for example, DOJI launches a new product, formal approach will be applied to the board's voting process on the product to see if the product should be marketed. Adopting the formal approach to help the whole company make the best decision from the start with a new product in case the product doesn't reach the customer's hands, causing revenue loss that damages the image and reputation of the company. The formal approach is very suitable with decision related with policy and operating decisions and strategic decisions of company, but it has some advantages and disadvantages as follow: AdvantagesDisadvantages Formal approachThe advantage of a formal approach to formal decision making is to build trust and equity in theorganizationthroughthespecific processes and operations of formal decision making. Formalapproachisbasedonrigorous standards and tight control to make and make decisions tailored to the needs of the situation. This approach has the advantage of helping the organization reduce the level of chaos and confusionindecision-makingin communication. A formal approach requires processes and decisionsto be spatially and temporally synchronized. Aformalapproachrequiresprocessesand decisionstobespatiallyandtemporally synchronized. Consequently, the formal approach requires a lot of time to make decisions through chainsanddelaysinformalstructureby imperativeactions.Inaddition,theformal organizationalstructuredoesnotattach importance to the psychological and social needs of the employees, which can result in employees beingfiredattheworkplace.Ultimately,this approachfocusesonlyontheimportanceand productivityofworkthroughdecision-making, and prohibits human relationships, creativity, and talent in the workplace (Benjamin, 2017 )
Formalapproachisbasedonrigorous standards and tight control to make and make decisions tailored to the needs of the situation. This approach has the advantage of helping organizations minimize the level of chaos and confusionindecision-making communications. 2.3 The relationship between formal and informal approach: Department members' structure, reporting relationships, job titles, resource development and stafftrainingtocoordinateemployeeactivitiesandpossiblecorefunctionsoftheteam organizations make formal and informal approaches difficult to separate from an organization. Furthermore, the relationship between formal and informal approaches supports each other in improving the organization's performance and efficiency, both of which are aimed at making decisions in favor of the community. Critique the use of different formal and informal approaches to support decision-making in DOJI ForDOJI,theorganizationshouldnottakeaninformalapproach,whichwillaffectthe company's reputation as well as revenue if it is to manage a gold and silver branch on its own. industry's general profitability. An informal approach, if applied, will only help managers better understand their employees in the organization, not make important product decisions because jewelry is Extremely valuable items need specialized people and general opinions to decide. But if DOJI has successfully adopted a formal approach, retaining staff retention to ensure the goals of the organization is extremely difficult because with this use, personal goals will be higher. organization's goals. Therefore, DOJI needs to review and implement methods at the same time to ensure the effectiveness of the decisions made to achieve the organization's objectives. III. Analyze financial management principles which are used to support effective financial strategies in DOJI
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3.1 Primary objective of financial management Financial management by DOJI is to Maximize Wealth. By efficient and wisely spending money DOJI maximizes income. The wealth or worth of a company is known as the market price of the investment capital. DOJI aims therefore to increase its shareholders' income. Building credit, investing in real estate or other financial goods and which stock values are common policies and approaches that companies use to optimize assets. Furthermore, DOJI applies the stakeholder principle, considering the value and impacts of rich development and of the company's interactions with numerous classes of components (such as owners, creditors and representatives, consumers, providers, regulators and local communities). This philosophy contributes enormously to and gives stakeholders equal emphasis to the DOJI's long-term and sustainable growth. Benefit companies can begin with traditional profit-making projects, in which the trustees' duty is to pursue business strategies and activities, maximizing the company's investors' financial return. The managerial and management team's management responsibility is exclusively for shareholder gain. There is only one social responsibility of business – using its resources and taking part in activities aimed at boosting its profit as long as it remains within the rules of the game, which means open and free competition without disappointment or fraud. Business initiatives that generated public goods have been promoted as a non-profit organisation, and have pursued a "benefit-maximization" mission - to promote or deliver services that benefit one or more identified constituencies (Rodrigues, 2011). State and federal tax laws regulate non- profits to enable certain fiscal benefits (Murray and Hwang 2001) (Exemptions, 2016). Non- profit organizations are continuously challenged to ensure that operational activities are linked directly to the defined mission and goals (Kelly, 2005). Financial planning includes: •Estimated capital raised. •Determine the form of funding, ie decide the form and rate of capital to raise. •Develop and distribute financial policies, processes and procedures for the efficient use of funds. The main financial plan objectives are: •To determine, for a given period, the amount of fixed capital and working capital required. •Ensure that the requested funds are raised in the lowest possible time period.
•Ensuring sufficient liquidity to avoid default in payments and without difficulty, all provisions (any unforeseen expenses); •Ensure that funds are deployed optimally to ensure that the company does not run out of capital or have any unnecessary surpluses at any given time. The importance of financial planning is the financial planning process, which frameworks the financial performance of a commitment, policy, procedure, program and budget. It ensures that the financial and investment policies are effective and consistent. Ensure a reasonable balance between cash outflow and cash inflow to maintain stability. It makes it easy for capital providers to invest in financial planning firms. Create a variety of growth and development programs that contribute to the long-term survival of the company. Financial planning helps to minimize uncertainties that could hinder company growth, helping to ensure stability and profitability. 3.2 Setting objectives to achieve financial goals Short term financial goals The spectrum and time constraints of short-term financial aims are restricted. The organization's short-term priorities are improving the competitiveness of business. The company can measure the results by forwarding records, such as revenue, the amount of goods or job time. From there the goals to be accomplished, whether they are not successful, can be set or maintained and developed if they perform well. Mid-term financial goals The medium-term objective of the company is to reduce by about 19% in the four quarters of a year the number of people leaving their employers. It relies greatly upon evidence from an employee's evaluation of the work environment and employee interaction to see if this rate has declined dramatically or not. This will make the company realize what it must do to maintain and establish higher objectives. Company create the medium-term to schedule the development and increasethesalerevenuesbasedontheshort-termgoalsachieved.Medium-termplanning implements and procedures to ensure company can follow the schedule to achieve the long-term goals. Long-term financial goals Withthelong-termgoaloftheorganizationtobecomealeaderinthetechnologysector, specifically to achieve the above long-term goal, the organization needs to have good data such
as revenue and profit increasing steadily, the working efficiency of employees is good and it is important that the product quality is constantly improved to improve the needs of customers. Consequently, these data can help the organization set further and more important goals. The long-term goals which is formulated achieved the overall objectives of organization. Long-term planning reacts to the competitive situation of the company in its social, economic and political environment and develops strategies for adapting and influencing its position to achieve long- term goals. Business planning is an importance aspect of to support company developed sustainable long- term growth. Starting with short term to support longer term will helps company design clearly strategicplanningandobjectiveswhenoperatingandexpandinginbusinessmarket.In additionally,organization will gain the profits and success in the decision to make company more reputation which is sustainable long-term growth of any organization. 3.3 Ethical financial management Ethics are valued morally but they are supported by the legal consequences of not following certain principles. The ethics of a financial manager should be approached above. This does not only include acting honestly, mentally. It means setting boundaries that prevent professional and personal interests from appearing in conflict with the interests of employers. The manager is ethically responsible for protecting the trust of the employer and complying with the restrictions of the law. Business ethics is an indispensable part to make profits in a competitive environment, and is an inevitable rule of all businesses that need to survive and develop sustainably. DOJI applies strong workplace ethics to support sustainable growth in the long term. DOJI's ethical values are an important factor in the ultimate success of the organization. In addition, a company may not suffer the consequences of legal consequences for not following certain principles. DOJI applies daily professional ethics in even the smallest financial management competencies. The Company adheres to ethical principles for all of the organization's stakeholders, from employees, suppliers toshareholdersandfinancedirectors,andstrivestobalancethoseneedsthroughoutthe organization. Submit a decision at DOJI. Specifically, the ethics of a financial manager at DOJI is to act honestly, up to the law. DOJI has policies in place to increase awareness of employees' foundational values, principles of conduct and work skills since the beginning of Masan integration. In addition, DOJI also trains
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employees according to job needs and special career development plans for employees holding key management positions and "spearhead" fields. Opportunities at DOJI are not available and do not come easy for everyone that person is the result of serious, persistent and intelligent, efficient work. The company has a policy of transparency in all business activities - production, demonstrating the quality of integrity - transparency for all employees, maintaining. Avoid unnecessary risks: Companies exist to make money primarily for their owners. Profit making is themainobjective. Short-term returnsare oftengreaterthan long-termsuccess. Stakeholders tend to curb investment with no confidence in management and have negative effects on growth. Institutional ethical policies say their money is at less risk to investors. Avoid needless risks: There are companies which mainly make money for their shareholders. Stakeholders prefer to curb investment without management trust and have a negative impact on growth. Institutional ethics policies state that investors are less vulnerable to their capital. Return on investment validation: ethical corporate practices will avoid legal disputes and harmful consequences by finding ethical behaviour. This practices will also help companies return their capital consistently, as they concentrate on effective and effective activities without the damage that negative news and negligible market opinion do to firms. Enhancing employee morality: Employees love to work in companies that deal with honesty, respect and justice. If businesses set a high level of professional behaviour, workers are well served. The customer is handled equally in exchange. In businesses with long-term high customer retention, increased buyer loyalty, company repeat and greater industry proportion are trendy. A customer can dismiss dealing with a suspect and scary business. Enterprises who contribute to their society appear to be well off in the long run with government departments and other enterprises. IV Critically analyse the key financial management principles and their importance in delivering effective financial strategies for long term financial sustainability. The important of setting objectives to achieve financial goals
The financial planning process is focused around meeting the organization's objectives and priorities. In order to be able to prepare for the future, companies need to decide when and when they expect to be in the future. Fixing financial objectives is also very critical and the company has to know the specifics as to where the objectives begin and finish. Financial targets are mid- low, but they are not reached reliably. It's maybe your fear of the unknown, the lack of time, or your failure to start. Documents which are still adjustable can be used as a financial objective. They are going to change over time as things change. Some objectives may be easier to achieve (short-term objectives) while others are harder to achieve (mid-term or long-term goals). When financial goals have been set, priority can be attached to them. Consider financial objectives as building and preserving a value which keeps organization afloat. The important of Ethic financial management It is ethically necessary and fast whether a company hires an outside financial manager or its internal finance manager. Finance is money management and a set of books that give detailed information on how companies make and spend their cash. It is ethically imperative to present this information clearly and honestly if organizations use it to understand and improve their operations. Whether or not a company assesses its performance and profitability or whether it is reasonable to invest in future growth, incorporating such documents into a good ethical compass will help keep the company informed. people who review them to make the best possible decisions. Company partners and stakeholders have the right to find out if a company is making or losing money and if they invest in a firm or wobbly foundation. The important of primaty objective The ultimate goal of financial management is to maximize shareholder wealth. Therefore, the main purpose of a company, which is to maximize shareholder assets, is to focus on the interests of its stakeholders. For a company the customer is considered the most important factor because they are willing to pay for their products and services, and the company has an obligation to satisfy product quality satisfaction, Reasonable price and good service.
Employees are also needed for shareholder goals. They are key workers who directly create outstanding value and are a potential source of significant competitive advantage. As a result, they are trustworthy and will dedicate all of their skills and talents to the critical role of the board and provide the best policies for employees, e.g. paying fair wages. , practice fair employment and safe working conditions, education. In addition, the benefit of society as a whole is an unpredictable factor that will create great value for a company. The more social benefits a company contributes, the more that value creates for its brand. The suppliers will be stable and reliable partners if the Management Board treats them fairly and reasonably. This is reflected in the application of all terms of the contract and the timely payment of the invoices. V. Critically evaluate the importance of key financial management priciples in suppporting and delivering effective financial strategies for long term financial sustainability The relationship between set objective, ethic management, primary goal: Setting goals helps the organization to achieve each milestone and directly impacts the basic goals of the organization, with each specific goal for each stage will help the organization step by step improve and develop the organization. The organization achieves specific goals to ensure good financial resources for the organization. Furthermore, ethical financial management also has a strong influence on the main goals of the organization, with an ethical financial management process meaning it helps the organization improve the organization's solidarity. However, setting goals to achieve financial goals will not be the first choice if the business is in needofimprovingandmaintaininganethicalfinancialprocess,assumingthatfinancial management is morality. Assume that the business has stabilized its business in the market and that the implementation of this plan is intended to maintain and make more decisions to improve the organization's business. In the case of direct market competition, fundamental objectives are necessary and considered essential for the business to perform. Specifically, by maintaining relationships with stakeholders including customers - is one of the factors that strongly impact the success of a business, so the organization needs to build a relationship. and improve product quality to be able to bring customer loyalty to the organization.
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