Strategies of Corporate Governance for Sports Direct Fitness

This report discusses the issues of corporate governance faced by Sports Direct Fitness and provides strategies to address the issue of privacy and data protection. It includes a literature review, research methods, and a recommendation and action plan.

SPORTS DIRECT FITNESS

Contents
INTRODUCTION.....................................................................................................................................3
Background................................................................................................................................................3
Review of the Problem..............................................................................................................................3
Aims and Objectives..................................................................................................................................4
Aim..........................................................................................................................................................4
Objectives................................................................................................................................................4
Literature Review......................................................................................................................................4
Identify the issues of corporate governance faced by Sports Direct Fitness............................................4
To determine the solutions to address the issue that the company is facing.............................................6
To obtain a better understanding of the issue related to privacy and protection of data...........................6
To develop an action plan to address the issues that Sports Direct Fitness has been facing due to
inappropriate corporate governance.........................................................................................................7
Research Methods.....................................................................................................................................8
Critical review of research outcomes.....................................................................................................10
Recommendation and Action Plan.........................................................................................................13
Recommendation...................................................................................................................................13
Action Plan............................................................................................................................................14
REFERENCES........................................................................................................................................17
Appendix..................................................................................................................................................20

INTRODUCTION
The main aim of the respective project is to determine appropriate strategies of corporate
governance for Sports Direct Fitness in order to overcome the issue of privacy and data protection.
Corporate governance within an organization can be defined as a set of rules and regulations that guide
the organization as well as its staff members. Also, it is a rule book which allows companies to assure that
they are serving the needs of their stakeholders, shareholders, management team and consumers
appropriately and responsibly, when also meeting the organization’s short- and long-term goals. It is
important for an organization because it enables it to achieve their goals and objectives and also control
the risks in an effective manner (Ishihara, T. and et. al., 2018). The respective report is based on Sports
Direct Fitness, which is a fitness company and offers a wide range of sports and fitness related products
for both men as well as women. The company is currently dealing with issues in its corporate governance,
the company is not able to manage its risks appropriately (Shive and Forster, 2020). Due to not being able
to maintain the privacy of the data available within the company effectively, its overall performance is
getting affected and the report explains why this issue is important. The report will explain about the
discussion of the primary and secondary research, critical review of outcomes of the research and
recommendations or action plan.
Background
The fitness market is one of the most competitive industries and has grown to a great extent over
the recent years. Sports Direct Fitness is newest company of the international retail giant which opening
brand new gyms and making considerable investment in some exiting sites; they will have new ranges of
equipment, larger free weight areas, functional training zones, more team exercise and a wide choice of
classes (Sports Direct Fitness. 2020). The company is currently focussing on enhancing the experience
for its customers in order to provide them with a better experience and thus, gain their loyalty. Health and
fitness clubs offer their customers with the infrastructure for his or her exercises and bodily interest in
exchange for a membership fee. For any business to be effective internationally, it is important for it to
make sure that the corporate governance of the company is structured.
Review of the Problem
The respective company Sports Direct is facing issues with its corporate governance due to which
the board of directors is not able to make effective decisions and implement strategies. The company is
not able to maintain the privacy of its employees within the workplace. the company does not have a team
to manage the cyber security which can pose serious risk to the company (Al-ahdal and et.al., 2020). The

recent outbreak of Covid-19 as well as Brexit are some examples of the factors that are affecting the
corporate governance of the company (Solomon, 2020). There are many companies that offer sports and
fitness related products to the customers. Due to this, the respective company has been facing a lot of
competition in the market. Today, corporate governance is among the main priorities for any business.
But the respective company does not have a proper corporate governance currently. Therefore, there is a
need to review the problem and develop effective strategies so as to overcome the problem.
Aims and Objectives
Aim
“To determine appropriate strategies of corporate governance for Sports Direct Fitness in order to
overcome the issue of privacy and data protection.”
Objectives
 To identify the issues of corporate governance faced by Sports Direct Fitness.
 To determine the solutions to address the issue that the company is facing.
 To obtain a better understanding of the issue related to privacy and protection of data.
 To develop an action plan to address the issues that Sports Direct Fitness has been facing due to
inappropriate corporate governance.
Literature Review
Identify the issues of corporate governance faced by Sports Direct Fitness
As per the opinions of James Chen, corporate governance refers to the system of practice, rules
and processes thathave been opted viaorganization to control and direct their business in effective manner
(Corporate Governance Definition, 2021). The corporate governance refers to the process related with
balancing stakeholder’sinterest of the organization.The corporate governanceaids within forming the
framework that will further assist firm within attainment of the objectives, the framework comprises
ofeach sphere that involvesinternal control along with action plan for corporate disclosure along with
performance measurement.The term named governance means set ofcontrol,resolution, rules and policies
that are kept in the place for furnishing direction for the specific corporate behavior (Al-Bassam and
et.al., 2018). Therefore, when this term is merged with corporate then this implies that specific structure is
being opted via organization for guiding, monitoring and controlling functionalities of the firm in
appropriate manner.Corporate governance is critical for the investors as this will provideSports
DirectFitness withspecific directions along with business integrity. It is identified that enhanced corporate
strategies will yield firm within building up trust with the community and their investorsthrough which

financial viability can be generatedfor having longinvestmentopportunities that will lead market to
participate.
The boardof directors must take into account the primary stakeholders that possess the
capabilities forinfluencing corporate governance.In addition to this, directors must be elected via
shareholders that will represent shareholders of the Sports Direct Fitness. The board ofdirectors are
accountable for making sure that relevant corporate governance policies have beenincorporated with
corporate strategies, accountability, risk management, transparency along with ensuringthat ethical
business practices are being followed by them. On the other hand, it has been identified that corporate
governance implies integration of different processes, laws or rules that will lead business to operate,
control as well as regulate their different activities (Al-Rahahleh, 2017). Here, the corporate governance
comprises of internal as well external factors such as operational risk, credit risk etc. that directly create
an impact on the stakeholders such as suppliers, shareholders, management and their customers. This is
accountable for furnishing patterns related with corporate and activities that are carried out within the
organization and also ensure that they are controlled via management.
Accountability: Corporate governance is accountable for furnishing support for carrying out roles
along with responsibilities to employees according to their liabilities for performing their actions.
Furthermore, it also provides significant contributions for improvisations of business operations flow in
ethical and right manner. This liability further support organizations within making relevant decisions for
carrying out good work and also punishment for the misconduct. The management of Sports Direct
Fitness is accountable for maintaining the privacy of the data relating to the employees and protecting the
same from any kind of theft or uncertainty.
Public acceptance: The concept of corporate governance is associated with transparency
principles with work that is carried out. So, when general public as well as stakeholders will have access
to the information then support must be provided for building up trust along with affirmative image for
the community (Anand, 2017). But at the same time, it is important to keep the important information
private and confidential. Any information relating to the project that is being undertaken by the company,
should be shared with the team members as well as different stakeholders in an effective manner.
Lowering risk: Through efficacious management, the corporate governance of the organization
will lead to minimize incidents associated with frauds, scandals and criminal liabilities. This have liability
for identification of issues along with causes through which actions can be taken (Zubeltzu‐Jaka,
Andicoechea‐Arondo and Alvarez Etxeberria, 2018). With the effective management of the information,
the company can bring down the risk that is associated with its overall performance getting impacted.

To determine the solutions to address the issue that the company is facing
Secondary data impliesthe information that has been attained fromthe previous work carried out
by different authors (Aureli and et.al., 2020). By conducting the secondary data collection assessment, it
has been recognized that corporate governance is considered to be a primary part of an enterprise that
offers a structure consisting of laws, values and policies that guide corporate actions and also help align
business operations in the right direction (Vijayakumaran and Vijayakumaran, 2019). For conducting the
secondary investigation effectively the competent analysis method has been taken into consideration as it
support in explaining the information after analysis in effective manner. Ineffective corporate governance
can have a negative impact on the operations of the company.
This have been analyzed that the problems takes place due to issues associated with lack ofproper
accountabilities, inadequate structureof corporate governance and transparency issues that they lack
(Srivastava and Kathuria, 2020). In addition to this, Sports Direct Fitness must emphasize
onimprovisation of the corporategovernance structure of the corporate governance through which
transparency can be attained within the operationsthat are being conducted by the organization within the
marketplace (Bobillo, Rodríguez‐Sanz and Tejerina‐Gaite, 2018). This involves the major aspect that is
having consent from the authorities and shareholders. It is suggested that organizationhave to identify all
the possibilities that might lead them to have pessimistic impact and fro the same particular
committeemust be formulated who will look into the problems faced by organization. In addition to this,
the culprit who is behind the certain loss can also be identified and according to the corporate governance
strategies further actions can be carried out.
To obtain a better understanding of the issue related to privacy and protection of data
Corporate governance have critical role with reference to carrying out their functions through
which work can be executed in an appropriate manner. The concept of corporate governance is
accountable for management of balance that prevails among welfare of the stakeholders that are
associated with Sports Direct Fitness. The financial performance of the Sports Direct Fitness was
impacted due to Covid-19 as well as while dealing with competition that prevails in the market due to
which the overall profitability was dropped. This in turn also influenced shares of the investors and
thereby revenue of firm have also declined that further minimized returns of the shareholders (Caskey and
Laux, 2017). This event have created a strong impact on the shareholder dissatisfaction as the
organization gave certain discounts to the people without having prior discussion with all the
shareholders. This made them dissatisfied as this was only acknowledged by them after the loss that have
been incurred or decisions that have been already taken up by the management of the organization. It can

be regarded as big step taken by Sports Direct Fitness that lead to decline within revenue and in turn
affected return of the shareholders.
Operations that are carried out in the organisation also lead to make sure that stakeholders are
connected with interest when certain decisions are made and activities are carried out under corporate
governance as this creates direct impact on satisfaction levels of stakeholders of Sports Direct Fitness.
Therefore, the activities that are carried out in the firm are conducted by taking into account all the
stakeholders and having formal discussion with respect to the same (Correa-Garcia, Garcia-Benau and
Garcia-Meca, 2020). The rationale behind doing so is to acknowledge the impact that will be created by
taking effective decisions to manage the privacy of the data. An instance can be taken, like firm have
opted to provide discounts to their customers without consulting board of members or other associated
shareholders.
There is a high risk for companies as their data might get affected in the age of digitisation and therefore,
it is important for them to develop a team that has a sound understanding of the different fundamentals of
cyber security (Demirag, 2018). Data protection and privacy is all about securing the data of the company
against any unauthorized access. If the data is not managed in an effective manner, it can pose difficulties
for the company to operate in an effective manner.
To develop an action plan to address the issues that Sports Direct Fitness has been facing due to
inappropriate corporate governance
According to the perception of Jane Muir, the management of an organization must evaluate and
assess the potential risks that are associated with handling the data (5 Common Issues That Arise in
Corporate Governance. 2021). Corporate governance have critical role within management of the
operations in efficacious manner as well as governing the operations in order to make sure that operations
arecarried out in an adequate way. The Sports Direct Fitness needs to ensure that efficacious governance
system is utilized so that fraud and wrong practices such as uncertainty related to the data protection are
avoided (Farhan, Obaid and Azlan, 2017). Furthermore, if such actions are taken then as soon as they are
detected then they must be reported to the higher officials so that adequate actions can be taken for
dealing with the same. In addition to this, for avoiding hidden or fraudulent practices the higher
authorities of Sports Direct Fitness must emphasize on development of the efficacious corporate
governance system through which stakeholders will be satisfied. In thiscontext, the action plan is
specified beneath: This can include theft of the data and this can further impact the recruitment process in
the company as well as its overall strategy in a negative manner.

Transparency: The emphasis must be laid on having more and more transparency by Sports
Direct Fitness where the actions that decision maker is thinking to take must be communicated with all
the liable authorities such as the managers or the team leaders to have their consent. As per the discussion
that will take place among them the actions can be taken so that efficiency can be attained and desired
satisfaction levels can also be maintained. There will bea mutual consent and in any case if failure will
occur the then the blame game will not be played instead each will work tocope up with the loss that have
been incurred.
Formulate different committees: Sports Direct Fitness needs to emphasize on creating different team for
carrying out corporate governance practices with the individuals that do not have any interest within the
organizational profits (Fenwick and Vermeulen, 2019). This can help in making informed decisions and
the members of the team are responsible for regular evaluation of the performance along with different
operations that will be implemented in the organization. This is in turn will present adequate information
associated with things that will be conducted within the Sports Direct Fitness and accordingly formulate
decisions without considering the bias behavior or interest related with profit shares.
Research Methods
Primary Data Collection
Primary data collection can be defined as the process of collecting data through different methods
such as interviews, surveys etc. Both interviews as well as surveys are among the most common ways in
which data or information is gathered. Primary data collection allows the researcher to collect relevant
and first-hand information from the respondents. The information can be analysed easily and the process
of data collection is also not very time consuming (Anand, 2017). In order to collect data primary data for
this research, the researcher has used structured interview method. Before collecting the data from the
respondents for this study, the researcher has obtained consent from the participants in order to ensure
that appropriate and reliable information is collected. The respondents were also provided with the basic
information about the research topic so that they can provide responses in an effective manner
(Filatotchev, Poulsen. and Bell, 2019). This made the overall process of data collection easy. The
researcher also obtained a letter from the company granting the permission to interview the employees for
the research. Interview method has been opted by the researcher because it is less costly and will also help
the researcher in collecting the information. The questions that were framed by the researcher were based
on the research topic and carefully developed.
The interview comprised of nearly 5 questions and all of them were designed keeping in mind the
requirement of the research as well as the research topic. The reason behind asking the questions from the

participants was to gather relevant and appropriate information from them that can be analysed and
included in the research. The researcher has noted down the response of all the participants in order to
gain a better understanding of the research topic (Caskey and Laux, 2017). The language of the questions
was kept simple so that the participants do not face any difficulties in answering the same.
Sampling – Sampling is an important component of a research and can be defined as the process
of selecting a pre-determined number of observations from a large population. The process is vital
because it helps the researcher in saving a lot of time and obtaining relevant as well as appropriate data
for a large population. There are two types of sampling methods, probabilistic as well as non-
probabilistic. In order to complete this research, the researcher has used non-probabilistic sampling
(Crifo, Escrig-Olmedo and Mottis, 2019). Convenience sampling is a type of non-probabilistic sampling
method that has been used in this research. It can be defined as a type of sampling method in which
people belonging to a particular population are sampled because they are a convenient source of obtaining
data by the researchers. This type of sampling is used in the research because it is considered to be one of
the most useful sampling methods and is used to gather information regarding critical matters (Gangi and
et.al., 2019).
Data Analysis – Data analysis is another important component of a research and includes the
researcher analysing the data that has been collected and then obtain useful and valuable results and
derive conclusions. In order to analyse the data in this research, the researcher will organize the data and
then review the same carefully (Yermack, 2017). The reliability, validity as well as generalisability of the
data will also be checked. This will help in obtaining reliable data and gaining useful insights about the
same. Qualitative analysis is done in order to develop a better understanding of the different issues that
are faced by the company due to not being able to handle the data of the projects as well as the employees
working in the company. This will further help the researcher in developing effective strategies and
making informed decisions.
Secondary Data Collection and Analysis
The secondary data will help the researcher in developing an in-depth understanding of the
privacy and data protection issue of corporate governance that the respective company, Sports Direct
Fitness is currently facing. For instance, various websites, journals and articles have been referred to
(Haxhi and Aguilera, 2017). The different books available in the Bew Buckingham online library have
also been referred by the researcher. On the other hand, the different resources of the company including
annual reports as well as analyst report have also been reviewed. All of the relevant information was

gathered by the researcher to make sure only appropriate and relevant information is included in the
research. Only data and information after Jan 2020 until Dec 2020 was consulted.
Ethics
The researcher has followed various ethics while undertaking the research. For instance, all of the
information relating to the participants as well as the respective company, has been kept private and not
shared with anyone. After the completion of the research, the data was destroyed. Also, during the
process of primary data collection, the participants were given the option of withdrawing themselves at
any point of they felt so. The different ethical issues that can affect the research include not obtaining
consent from the respondents prior to collecting data. Apart from this, selection of inappropriate research
methods, inappropriate research design and data analysis methods is another ethical issue that can impact
the overall outcome of the research (Goranova and et.al., 2017). Therefore, in order to resolve these
issues, it is important for the researcher to obtain informed consent from the respondents so that they will
be able to provide appropriate response. Apart from this, the researcher should have adequate knowledge
regarding the most suitable research methods as well as research design for the research.
Critical review of research outcomes
Corporate governance is the combination of rules, processes or laws through which businesses
are run and operated, regulated and controlled. The term includes the intrinsic and extrinsic aspects which
influence the interest of a business enterprise’s stakeholders, considering shareholders, consumers,
suppliers, government regulators and administration (Ishihara and et. al., 2018). The boards of directors
are accountable for creating the framework for corporate governance that best aligns business organise
with aims and goals. Corporate governance in organisation is crucial because assists the enterprise to
regulate risk and reduce the opportunity for corruption. Also, good corporate governance supports in
making clear to every workers of the firm, their accountabilities and encourage them to keep these
accountabilities in mind when making decisions. Executing an excellent corporate governance system
will also assure that the firm protects its members, employees and administration. It is an effective tool
which can be used and considered by the management of business organisations in order to manage and
deal complexities of business (Haxhi and Aguilera, 2017). In Sports Direct Fitness, the administrate can
implement good corporate governance in order to deal with its issues of COVID 19 and Brexit as well as
competition problem in the market. Also, with the support it, the firm can manage other threat of business
in adequate manner. In addition to this, it has been find out that improved corporate strategies and plans
will yield enterprise within making up trust with the society and their investors due to which fiscal
viability can be produced for having long term investment options which will direct market to contribute.

It can be also outlined from the research that the board of directors must also take into account primary
stakeholders those posses the abilities of impacting corporate governance.
Additionally, in Sport Direct Fitness, directors must be elected by stakeholders of the form that will
represent shareholders as well as the board of directors are responsible for assuring that reliable corporate
governance polices have been developed with corporate plans, accountability, risk management and
transparency in ethical business activities are being considered by them (Wahl-Alexander and
Chomentowski, 2018). Along with this, it can be also outlined that corporate basically has loads of
conventionality that have to be considered, attracting diverse laws supported on their industry. Corporate
governance makes sure legal compliance, but it does come at a very sturdy price. Along with this, it also
maximises costs such as administrative cosy for enterprise with corporate governance are pretty
exorbitant, including all the needs to be met. The misuse of corporate governance has led to the
acceptance of a broader range of federal and state laws to discourage such abuses from repeating.
Compliance with laws can be burdensome and costly for enterprises (Hernandez-Perdomo, Guney and
Rocco, 2019). Apart from this, as per the researcher point of views, it has been resulted that corporate
governance involves integration of diverse processes, laws or regulations that will direct business to
operate, control as well as regulate their diverse actions. The corporate governance includes of inside as
well as outside components which instantly makes an influence in the stakeholders like dealers,
shareholders and the target audiences of Sport Direct Fitness (Gu and et. al., 2019). With the effective
support of corporate governance plans of action, the management of Sport Direct Fitness can play an
effective role in accountability, public acceptance and minimising risk.
It can also be critically analysed that by making use of secondary data, information can be
collected by the prior work of different authors, scholars and writers (Huu Nguyen, Thuy Doan and Ha
Nguyen, 2020). This information is already accessible in the market and used by others regarding their
work as well as easily collected by the person in order to complete their task and project. During the time
of secondary data collection, it has been outlined that corporate governance is involved to be a primary
section of a firm which provides a structure including laws, values and policies which lead corporate
activities as well as assist in supporting business operations in appropriate manner (HUYNH, 2020). Also,
it has been monitored that to conduct secondary research in appropriate form, the competent examination
method has been considered due to support the information after determination in efficient form. With the
use of this study, the information can be collected in deep and brief manner. But, the data which is
collected by this method is not pure and fresh in form. This has been determined that inappropriate
corporate governance system influence business activities and brand reputation in front of the stakeholder
and community that instantly influences market development in the term (Muntaner-Mas and et. al.,

2019). Along with this, the business enterprise face numerous issues like reduction in profitability, affect
potential revenue, minimised profitability ratio, unhappy shareholder and confidence is influenced
through organisational stakeholders etc.
Additionally, Sports Direct Fitness highlight on creativeness of the corporate governance
framework of the company by which the management can make transparency in the business operation of
the company. With this, it can be monitored that issues occurs in business cause of lack or effective
responsibilities, inappropriate framework of corporate governance and lack of transparency (Jouini, Ajina
and Derbali, 2018). In context of this, it is recommended that company have to find out all the
possibilities that might direct the shareholders and authorities of the firm, in order to deal and manage
issues which are arisen in the business of respective firm due to corporate governance. Along with this, by
using effective policies and strategies of corporate governance, the management of the venture can
appropriately analyse the key cause and reason behind the problems and issues of the firm.
It can be analysed that with the use of primary research, the business enterprises can get
appropriate understanding and solution regarding problems (Kaymak and Bektas, 2017). In Sport Direct
Fitness, the management face issues due to COVID 19, Brexit and high level of competition which create
direct impact over the business productivity and profitability. Due this, the market share, number of
consumers and market image of the company is affected (García-Fernández and et. al., 2018). These
events have formed a strong influence on the shareholder dissatisfaction as the company offer certain kind
of discounts to its target audiences without making any kind of previous discussion with its all
stakeholders. Corporate governance has critical role in order to carrying out their functions by which
business activities can be executed in more developed manner. In context of Sport Direct Fitness, the
conception of corporate governance is responsible for the administration of balance which exists among
the welfare of stakeholders.
Along with this, it has also be resulted that activities and operations which carried out in the
company in order to assure that stakeholders are linked with interest when certain decisions are made and
activities are carried out with the corporate governance because it makes direct impact on satisfaction
level of Sport Direct Fitness (Lombardi and et.al., 2019). For example, if one person is involved in it, then
the opinion will be limited but there are number of individuals have involvement within it then it will lead
to have broad perspective according to which all the aspects which is optimistic as well as negative will
be temporarily complicated. This states that brief understanding about the way of doing and the form
through which it can be done (Choudhury and Hoque, 2019).

Along with this, form research information, it can be critically analysed that corporate
governance play an effective function in management of the operations and activities of the operations in
effective form and governing the operations in order to assure that operations are performed in an
appropriate form (Magnier, 2017). In context of Sports Direct Fitness, the management requires to assure
that appropriate governance system is used so that scam and wrong practices are neglected. Along with
this, to avoid fraud and inappropriate activities, the top management of Sports Direct Fitness must focus
on development of the effective corporate governance practices and system by which shareholder will be
get satisfaction. In context of it, the action plan which can be considered by the enterprise like
transparency, frame different committees and many more (Aguilera, Judge and Terjesen, 2018). In
respective firm, by making transparency in the business activities and operations, the decision maker can
take decision in most appropriate way which support the venture in order to deal and manage the
confronts and frauds which are arisen in the company as well as faced by the venture due to external
components like COVID 19 and Brexit etc.
By analysing the primary data that has been collected by the respondents, it has been found that
the respondents think that the current data privacy and protection policy of the company is not reliable.
Most of them have stated that the management of the company should work on strengthening the same as
this will help in eliminating any risks that can lead to the important information landing in the wrong
hands or getting misused (Mukhtaruddin and et.al., 2019). It has also been found that currently, different
documents are shared across different teams at the workplace and some employees feel that this is not
safe and information relating to the team to be shared with other team members. Having a data protection
policy and adopting various measures to ensure that the workforce complies to the same is important and
can help the company in operating effectively. As a result, the information will be kept safe and also any
risks associated with the same will get eliminated.
Recommendation and Action Plan
Recommendation
The research have been carried out with reference to the corporate governance’s issue that is
being faced via Sports Direct Fitness. This has been identified that the organization have faced ample of
challenges due to the lack ofdecision making (Rodrigues, Tejedo-Romero and Craig, 2017). This involves
decline within the profitabilityeven with sales, trade getting impacted, return on investments is affected
andmany more with reference to the sales. These are certain challenges experienced by Sports Direct
Fitnessand in this context certain recommendations have been provided beneath:

 It is recommended that Sports Direct Fitnessmust emphasize on creation of separate
committeeswho will be accountable for looking intothe activities that arebeing carried out by the
organization.This willlead them to have understanding related with in case any wrongactivities
arecarried out within the premises and accordingly carry outprecise actions. In addition to this,
surprise inspections can also be conducted by the committees that have been formulated in order
to identify that any such practices arenot carriedout andmight not have been noticed. It will be
done without culprit notice that evaluation is being carried out. These will aid within making sure
that Sports Direct Fitnessis delivering their liabilitiesas per the formulated standards.
 This is suggested the organisations must carry out regular evaluation along with this making sure
that preciseinformation is given to the shareholders.In addition to this, in caseif
anyalterationshave been made within the figures then they have to be communicated with the
shareholders so that transparency can be maintained (Rossouw and Styan, 2019). Furthermore,
this will also help within creation of trust with and among shareholders through which
organisationcanhave more or relevant amount of investment which further enable them within
deliveringtheir liabilities in an appropriate manner as perthe market needs.
 The marketing team of Sports Direct Fitnessneeds to emphasizeon attracting the consumers by
furnishing them with distinct offers that comprises of certain benefitsthat are other than discounts
that are given to the customers who are willing to have services from them. This will lead
organization to have affirmative outcomes by having preciseinteraction with the
shareholdersthrough which precise decisions can be formulated.
Action Plan
The detailed plan that is accountable for outlining actions required for reaching oneor more goals is
referred to as action plan.Basically, this implies sequence of the actions thatcan be taken up by the
organization to ensure that they are able to conduct their operations in appropriate manner through which
strategy will succeed (Salvioni and et.al., 2018). The action plan implies group of activities that are
carried out via a researcher for execution of activities that comprises of carrying out investigation in
adequate manner. With reference to Sports Direct Fitness, the organization have facedcertain challenges
that they have deal with in an effective manner and for doing so they need to have precise understanding
related with stepsthatcan becarried out by them for elimination of thecertain problems faced by them. In
this context, for making sure that corporate governance is implemented in appropriate manner, certain
policies along with practices must be opted via top authorities of the organization.
SMART Objectives
To strengthen the existing data privacy and protection policy within 6 months to eliminate the risk of

theft or any kind of fraud.
To identify the risks associated with the current data privacy and protection at the workplace.
To develop strategies to improve the current data privacy and protection strategy to ensure smooth
operations.
Resource Estimates
Man – Currently, the company has adequate man power and this means that it has a large amount
of data relating to the staff members.
Machine - There is no requirement of machine and the management will have to review the
current policy in order to eliminate the risks such as theft and fraud.
Materials – Materials required to attain the objectives will include complying to the different
laws as well as regulations to make sure that the data is protected and kept safe.
Money – The money associated with reviewing the policy is not much and will enable the
company to ensure that its operations are conducted in an effective manner.
Change Theory
McKinsey 7S Model
It can be defined as a tool that that helps an organization in analysing its design of its different
key elements such as structure, systems, shared values, skills, staff, style etc. The McKinsey 7S Model is
an organizational tool that assesses the well-being of 7 internal factors of a business enterprise as a way of
figuring out whether or not an employer has the structural support to achieve success (Ramírez and
Tejada, 2018). The model is described below in context to the respective company, Sports Direct.
Strategy – This is the company’s plan to build as well as maintain a competitive advantage
against competitors. The respective company has to build a strategy in order to ensure that it is able to
stand out in the market (Sarhan, Ntim and Al‐Najjar, 2019). A strategy is a plan the enterprise develops to
hold its competitive gain within the market. It consists of a set of selections and movement steps that need
to be taken in reaction to the adjustments within the agency’s external surroundings which incorporates its
clients and competitors.
Structure – Structure is basically how the company is structured and various departments in it
are organized. Teams can also be included in this, the respective company has various teams in different
departments that work collectively to help the company attain its goals and objectives (Schmidt and

Fahlenbrach, 2017). The shape is the organizational chart of the corporation. It represents how the one-of-
a-kind gadgets and divisions of the agency are prepared, who reviews to whom and the department and
integration of responsibilities (Salvioni, and et.al., 2018). The structure of a enterprise will be hierarchical
or flat, centralized or decentralized, autonomous or outsourced, or specialized or integrated. Compared to
most different factors, this one is more visible and less complicated to change.
Systems – Within an organization, there are different activities that keep taking place. This can
include the daily activities as well as procedures that are used by the staff members in order to get the
different tasks done (Shahid and Abbas, 2019).
Shared Values – Shared values are basically the values of the organization that are usually
shown in the organizational culture as well as the ethic.
Style – This includes the leadership style that is adopted by the leaders within the respective
company in order to get the different activities done (Sarhan, Ntim and Al‐Najjar, 2019). This helps in
making sure that all the tasks are completed in an effective manner and well within the time frame.
Staff – The employees working for Sports Direct as well as their general capacities to do a
particular task is included in the research.
Skills – The skills as well as competencies of the company’s employees is included in the skills.
The employees of the company have different skills and they are able to put in their best efforts to
complete a given task that is assigned to them. Skills are the talent set and abilties of the enterprise’s
human assets. Core talents or abilities of employees are intangible however they a primary function in
attaining sustainable aggressive benefit.
The McKinsey 7S model is one of the maximum popular strategic planning gears. Businesses
usually use it to analyze inner factors that have an effect on organizational success. The model recognizes
7 of these factors and considers them to be interlinked, consequently it’s tough to make enormous
progress in a single vicinity without making progress in different regions as properly (Sheikh, Shah and
Akbar, 2018). Accordingly, to achieve success, the agency must make sure that everyone these factors are
aligned and reinforced. Therefore, this change theory is recommended for the respective company, Sports
Direct Fitness because it will be able to maintain the privacy of the data of its employees as well as
customers safe from any kind of theft or fraudulent activities.

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Appendix
Interview
Q1. Do you think that data protection and privacy is important within the organization?
Yes, I believe it is very important for a company to maintain the privacy of the data at all times.
This is because when customers or even employees share any information, they trust the company to keep
it confidential and make sure that it is protected against any kind of misuse like theft or fall into wrong
hands. Therefore, by protecting the data and maintaining its privacy, the company can eliminate any kind
of security breaches.
Q2. Does your company take any measures to maintain the privacy of data? What are these
measures?
Sport Direct Fitness considers data protection and privacy to be very important. Although the
company does not have any protocols or rules. Only some measures such as maintaining the data in a
software is being adopted. The data can only be accessed by the management of the firm.
Q3. How confident are you about the privacy of the data within the systems that you use at
workplace?
The systems that are used by different teams are standard and this is the reason that I am not very
confident about the privacy of the data that is stored between the systems that are used at the workplace. I
think that the data of different teams should be stored in different documents and only team members
should be allowed to have access to the same.
Q4. Are the documents shared between different teams or only used by your team members?
Yes, there are different documents that different teams within the workplace have to work on.
Also, the documents are shared across the teams which I believe is somewhat inappropriate as this can
sometimes lead to the information landing into the wrong hands.
Q5. Do you think that the privacy and data protection policy of the company is reliable? If not,
why?
With the current issues that the company has been facing, I believe that the current data privacy
and protection policy of the company is not very reliable. I think that the management should work on
improving the same.