Strategies to Overcome Communication Barriers in Business

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Communication is one of the most important factor for
any of the sector for the purpose of accomplishing the
goals. The given case study in the file is all about
communication barrier where bus driver is not able to
communicate with any of the passenger in a polite way.
Looking at the case scenario, focus will be to find out the
communication barrier and its ways to overcome them.
Also, focus will be that how influence of culture can help
in effective communication.
The major barrier which is related with individuals is
attitude and perception between sender and receiver. From
perspective of private bus attitude of drivers is not too
effective because of less interaction with senior
management.
In any of the sector, effective communication is the only
way through which performance can be improved easily.
In context of green bus due to constant challenges in
communication satisfaction level of customers will be
decreases.
Business communication
INTRODUCTION Different kinds of barriers 2. Attitude Barriers
Issue related with physical aspect consider technological
problem, natural calamities etc. which are beyond the
control of management. In context of green and private
bus due to long working hours it is complex to manage
reach time on all days constantly specifically on bad
technological and environment conditions.
1. Physical Barriers
3. Language Barriers
English is one preferred language which is understand and
spoke by all persons in UK. But in case of private bus which
is operating in South East England generates inappropriate
results as driver are not comfortable with those customers
whose first language is English. This generates inefficiency
in communication due to which results are not appropriate.