Stakeholder Assessment for Northeast Calgary Women’s Clinic
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AI Summary
This stakeholder assessment task involves the study of Northeast Calgary Women’s Clinic in Calgary with regard to the adoption of a change in the form of the addition of a new department for Old age care. The assessment of the stakeholders helped in strategizing, implementing and executing the change plan within the enterprise.
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1 Stakeholder Assessment A case study of Northeast Calgary Women’s Clinic
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2 Assignment Template Description, Overview, Mission, Vision primary clients and values of the chosen organization This stakeholder assessment task would involve the study of Northeast Calgary Women’s Clinic in Calgary with regard to the adoption of a change in the form of the addition of a new department for Old age care. This not-for-profit health service unit started its operations in the year 2007, with a team of multilingual female physicians focusing on the primary mission of delivering a holistic health care solution and consultancies to the women population experiencing gender, culture, and language barriers and are devoid of the facility of having a family doctor. They envision delivering a committed, safe, comfortable and welcoming health facility unit to the women patients of the Calgary region to address issues related to menstruation, fertility, birth control and pregnancy care, family planning, endometrial biopsies and screening of cervical cancers. Stakeholder Segment Impact of change on Stakeholder segment Benefits of change on stakeholders Reasons for Stakeholder’s resistance to change Ways of engaging the stakeholder segment and support needed for successful change implementatio n FounderSupportingWider outreach StaffsResistingWider community service Increased workload, lack of specialized caregivers and technologies Recruitment of additional administrators and care staffs equipped to handle old age care units (Gray & Field, 2010). Introduction of incentive-based pay for extra
3 working hours to the staffs. PhysiciansResistingWider community service Lack of specialists and infrastructural facilities needed for old age care Training of the existing team to handle old age patients, recruitment of old age care specialists and implementation of incentive- based consultancy schemes for the physicians ("Essential Skills for Managing in Healthcare", 2010) PatientsSupportingA wide range of service Self Reflection on the significance of the tool of assessment of stakeholders for supporting the management in the implementation of organisational change The importance of Stakeholder assessment is imperative to identify the end users of a novel system at the initial stages of the change plan so that the degree of effect, the losses, as well as the gains on the end users from adopting such a change, becomes visible to the enterprise (Gray & Field, 2010).In the course of my employment as a Change Manager in Northeast Calgary Women’s Clinic, the assessment of the stakeholders helped me gain knowledge about their expectations, influences, resistances and support towards the change which ultimately benefitted in strategizing, implementing and execution of the change plan within the enterprise.
4 References Essential Skills for Managing in Healthcare. (2010).Leadership In Health Services,23(4). doi: 10.1108/lhs.2010.21123dae.001 Gray, I., & Field, R. (2010).Effective Leadership, Management and Supervision in Health and Social Care. Exeter: Learning Matters Ltd.