Role of Strategic HRM and Balanced Scorecard in Organizational Performance

Strategic Human
Resource

Table of Contents
Introduction......................................................................................................................................3
Main body........................................................................................................................................3
Role of strategic HRM and the utilization of balanced scorecard as a part of strategic
framework...................................................................................................................................3
identify how HRM strategies link to wider management strategies, performance and
capabilities of organisation.........................................................................................................6
Conclusion.......................................................................................................................................8
References........................................................................................................................................9

Introduction
Strategic human resource management helps the organisation in creating a workforce
which is beneficial for the company and can help them in achieving their mission and vision. It is
essential for the organization to make sure that they are having a pool of talent which can help
them in completing the task with utmost efficiency and effectiveness (Justiniano and et. al.,
2018). The human capital of the organisation is considered to be one of the most important
resource for the establishment as it help them in completing the projects according to the
expectations of the company. Having a good workforce will help the company in achieving
competitors benefit in the market. In context to Marks and Spencer, the company is a British
Multinational Retailer specializes in clothing, home products and food items. The company was
founded by Thomas Spencer and Michael Marks in the year 1884. The company is having its
presence worldwide and is headquartered in London, England. In this report, the role of strategic
HRM along with the balanced scorecard is provided. It is a part of strategic framework which
helps the company in enhancing the broader management strategies and performance of the
organisation.
Main body
Role of strategic HRM and the utilization of balanced scorecard as a part of strategic framework.
Human resource management of the company plays an important role in the processes of
the company as it aims is to retain the employees of the company and to create a workforce
which is loyal to the company and are working at optimum productivity and capacity (Michalski,
Wisniewski and Gralewski., 2018, July). It helps the company in making sure that they are
continuously working towards their goals and objectives and will also do sure that they are able
to have competitors benefit in the market. In context to Marks & Spencer, the company makes
sure that the employees of the company are having work satisfaction and are working in a
positive and healthy environment. The human resource department of the organization will make
sure that the employees of the organization are satisfied and are working in a safe environment.
Given below are some of the roles of strategic human resource in an organisation:
To create a good relationship between employer and employee: In order to create a
better employer employee relationship in an organisation, it is essential for the organisation to
have an effective human resource management strategy. It will help the company in creating a