Table of Contents Project 13 Lo 1 Role of strategic human resource management and how a balance scorecard can be used3 Analysis of HRM strategies relate to wider management strategies and organizational capabilities and performance6 CONCLUSION7 2
INTRODUCTION HumanResourcemanagementisthestrategicandtheplannedapproachofan organization that helps the business in gaining the great success and also helps the company to exist in a competitive scenario. It is designed to maximize the performance and the productivity of the employees as well as of the organization. This file includes the role of strategic human resource management and the importance of Balance score card in knowing the performance of the employees and at last, it describes about how the Human Resource Management strategies helpsthe bigger organization in gaining the successandincreases the capabilities and performance. Project 1 Lo 1 Role of strategic human resource management and how a balance scorecard can be used Human resource management is important for every organization and also helpful in maintaining the productivity and integrity of an organization. HRM focuses on several functions such as recruiting, gives or provides the benefits, compensation and the suitable trainings to the employees so that employees can give their contribution and also helpful in completing the goals as well and gives the success to the organization. Strategic human management links the human resource with the strategic goals and plans that is helpful for employees as well as for the company (Delery and Roumpi., 2017). The motive of the strategic human management is to advance and improve the flexibility and develop the strong strategies to achieve the long term successand also improvesthe performanceof the business. HR connected with all the departments to understand their issues and give the proper solution to them but this is impossible without the better planning because every company needs a healthy and creative environment to exists their and also it gives the metal relaxation to the employees and if the employees are mentally healthy, then it is helpful for the company to achieve the long term success. There are several benefits of the Strategic Human management such as: Increase the job satisfaction, improves the work culture, better customer services, efficient and skilled resource management and boost up the productivity of an organization. To grow the business in the right direction, it is 3
required to build up the powerful strategies and there are seven steps to create the strategic HR planning process – 1. Develop the understanding of the company’s objective. 2. Evaluate the HR capability. 3. Analyze the current HR capacity (Taylor, Doherty and McGraw., 2015). 4. Estimate the company’s future and the requirements. 5. Determine the tools required for the employees to complete the job. 6. Implement the human resource management strategies. 7. Evaluation and the corrective actions for the betterment of the business. There are mainly 5 functions of strategic human resource management which need to be followed organizations in order to accomplish their pre determined goals. Workforce planning, rewards, risk management, employees relationship and training and development. All these functions are key factors of the success of an organization. It helps them out in strategies formulations, employee engagement, HR effectiveness, improved productivity and increase sales. When an organization provides rewards and training to employees then employees feel satisfiedandmotivated.Rewardsisthebestwayofmotivatingemployeestowards accomplishing company’s goals. When they feel that company is focusing on their needs then they put extra efforts and perform all those activities which is beneficial for company. They provide excellent customers services for satisfying them and attracting them. All these functions of strategic human resource management decrease labor turnover and retain skilled employees as well as customers within an organization for the long run. Importance of Balance Score Card in analysing the employee’s performance Balance Score Card is like a mark sheet of an employee as well as of the company that is used for the strategic management. It tracks and improves the internal and external environment of an organization. The balance scorecard is the best tool to monitor the performance of the employees and also it is useful during the employee’s appraisals. Sometimes, companies rate the employees according to their performance and if the employee is little bit down in the performance, then company analyze the weak point of an employee and gives the training according to it. It also helps in detecting the employees who are not working as per the companies requirements and decreasing the productivity of the business. Balance scorecard is also helpful in aligning the business activities and also covers the following areas of an organization such as finance, customers, internal process and the learning and growth. The balance score card was developed by Kaplan and Norton to evaluate the effectiveness and 4
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performance of an organization as well as of the employees (Hollenbeck and Jamieson., 2015). Balanced scorecard is applied to the HR department because Human Resource department is the only one that manages and improves the performance and also makes the strategies for the organization to get the success and this needs the proper planning and this can be only possible by the Balance score card which firstly analyze the strengths and weakness of the company and according to the obtained results, HR takes the suitable actions for the betterment of an organization and if the strategies of the HR is strong then it also creates the positive impression on the employees because every employee wants the better workplace and environment to exists. The main purpose of organizations of using balance score card is to improve various internal business function by measuring actual performance of employees. It removes biasness within an organization which helps them in improving a strong relationship with employees. It provides all type of information’s to company via feedback by which they can take an effective decision. Some importance and measurement which can be analyzed with the help of balance score card includes: learning and growth, business processes, customer perspectives, financial data etc. It can also be said that an effective measurement is an integral part of management which can be possible by balance score card. By evaluating business process with this tool, an organization can evaluate and oversee that how well products are manufactured and can also analyze the gap. After identifying that gap it can modify its pricing and other strategies and filling up that gap and attracting customers. LO 2 Analysis of HRM strategies relate to wider management strategies and organizational capabilities and performance Analysis of HRM strategies relate to wider management strategies and organizational capabilities and performance. The Human resource Management is essential for every organization to manage the internal and external activities and also responsible for recruiting the right candidate that is responsible for the development of business (Sánchez, MarÃn and Morales., 2015). There are several functions of HRM such as strategic management,workforce planning, training and developmentfor the employees, policy formulation and the risk management and this functions are applicable to all type of organizations i.e., micro, small and large. The larger organizations need the complex network dependencies and here the HRM encourages these organizations to 5
adopt the strategies which encourage both cost effectiveness and also employee commitment. The strategic planning of the HRM contributes in completing the goals and also makes the stronger existence of the company. Sometimes, the company face many challenges due to the competitive environment so, HRM with the good strategic planning boost up and improves the business performance. Although, the Human Resource Management rarely having the direct impact on an organization but behind every success is the human resource itself. There are several practice areas of Human Resource Management such as managing knowledge and intellectual capital and it impacts on both organizations as well as on the employees and increases the motivation and help the employees in identifying themselves and also contribute to the achievement of an organizational goal. HRM drives the present and future performance culture that motivates the high performance in the several areas such as productivity, quality, level of customer service, growth, profits and delivers the increased shareholder value. HRM also enables the employees to show the outstanding behavior that is most closely related with high business performance such asrisk taking, innovation, showingthe knowledge and establish the long term relation between managers and the colleagues. Organization also encouragestheemployeesbytherewardmanagementwhichdevelopsthemotivation, commitment, job engagement. When the involvement of HR is at the right direction, then competitive advantage can easily be achieved and also the success of the organization becomes crystal clear (Cristiani and Peiró., 2015). In addition, it can also be said that in the context of human resource strategies and workforce planning that it is an important function of HRM that makes able to them to get qualitative work from them. It can be defined as a continuous process that is being used by the company in order to align needs of an organization with its skilled workforce. An effective plan of workforce help HR to maintain a balance between demand and supply of workforce. It also helps them with the problem of shortage of staff and labor turnover. If there is an effective workforce planning and a balance then company can increase its overall productivity. Other strategic human resource strategies like training and development also plays a vital role in the wider context and the success of an organization. The main responsibility of HR is to recruit and select employees within an organization. But after selecting them it is also important for the company to provide them an effective training Every employee has some types of 6
weaknesses which they want to improve for performing activities in an effective manner. With the help of this strategic HRM strategy and training, employees can feel more respected. It icreases their self esteem and morale. When they perform any type of work in an effective manner then they are more likely to leave within an organization. It does not only increase productivity of the company but also improve their brand image and attract wider range of customers. So, it can be said that HRM strategies related to organizational performance and capabilities as well. CONCLUSION From the above study it has been summarized that HRM strategies played a vital role as it helped an organization in accomplishing their goals and improve performance. Training and development, workforce planning, strategic management are some SHRM that has proved an effective for businesses. Further, it has also shown importance of balance card tool that also supported the company to evaluate and analyze performance of employees and appraisal them. It increased employee’s morale and also made them feel respected. Lastly, this study discussed some importance and role of strategic human resource management for being in a competition and achieving goals. 7
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