Strategic Human Resource

Running Head: STRATEGIC HUMAN RESOURCE
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Strategic Human Resource
(Student Details)

STRATEGIC HUMAN RESOURCE 2
Contents
Part A.......................................................................................................................... 3
From jobs to superjobs............................................................................................... 3
Cause...................................................................................................................... 3
Development of the trend....................................................................................... 3
Consequences of the trend..................................................................................... 4
Part B.......................................................................................................................... 6
Leadership for the 21st Century.................................................................................. 6
Cause...................................................................................................................... 6
Development of the trend....................................................................................... 6
Consequences of the trend..................................................................................... 7
Part 3.......................................................................................................................... 9
Rewards- Closing the Gap.......................................................................................... 9
Cause...................................................................................................................... 9
Development of the trend....................................................................................... 9
Consequences of the trend................................................................................... 10
Part D....................................................................................................................... 12
Talent Mobility: Winning the war on the home front................................................12
Cause.................................................................................................................... 12
Development of the trend..................................................................................... 12
Consequences of trend.......................................................................................... 13
References............................................................................................................... 15

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Part A
From jobs to superjobs
Deloitte has introduced a new scenario in the human resource. The company saw that
many other organizations started increasing their efficiency due to the introduction of Artificial
Intelligence, cognitive technologies and automatic robot processes in the recent years. When
organizations use these advance technology they tend to realize that the entire job processes
should be reinvented as the future is fully digital. There will be more disciplinary movement in
an organization focusing more on relevant data and information. In order to take complete
advantage of technology organizations are redesigning job and focusing on looking for human
dimension of work. Superjobs refers to the new roles that will be created due to the combination
of different parts of traditional job into an integrated job that might bring significant efficiency
and productivity. Such positive development in an organization can be created only when people
work with technology.
Cause
The main reason behind transforming jobs into superjobs is the need for increased
productivity due to digital solutions. Many businesses adapt AI to reduce operational cost,
revenue growth and improve customer experience. Al saves time and money through automated
tasks and processes. It makes relevant business decisions and avoids mistake. Human workforce
tends to make a lot of human errors; this consumes a lot of time and money in the process.
Development of the trend
In the past few years, artificial intelligence has faced serious transformation. AI has
brought both fear and excitement. Initially it caused huge disappointment; there was rise and fall
of systems and statistical models were used to determine its reasoning. Some of the examples of
AI are Siri, self-driving car and IBM Watson etc. There is no such major difference between the
AI then and now, the only difference it counts is that earlier the techniques used to develop AI
did not receive the required foundation and surroundings for its successful launch (Ford, 2015).
In the present situation AI has better computational capacity, processing speed and relevant data

STRATEGIC HUMAN RESOURCE 4
to let the technology shine. Even though this transformation is successful but people are not very
much aware of its existence and usefulness. These days AI is successful in catching the attention
of new generation and youth but the elderly people still refuse to develop habit for utilizing the
facilities provided by AI. They still want to follow the traditional methods of doing work. Some
people find it very difficult to understand the benefits of AI in present and in the future.
The future of AI is assumed to be very bright as it will develop significant opportunities
and societal value for businesses. AI dependent machine and software are likely to start
untethering from human observation, therefore building their faithful ways as sentient beings
(Ubs, 2019).
Example showing development of Artificial Intelligence in Retail Sector
Walmart is the world’s largest retailer. It has engaged itself in finding processes to
transform retailing system and provide services in an improved way (Marr, Artificial
Intelligence in Practice: How 50 Successful Companies Used AI and Machine
Learning to Solve Problems, 2019). The company uses big data, AI, machine learning and
the IoT to ensure an absolute experience for its online customers as well as in-store customers. It
uses Scan and Go on the application and Pick-up Towers (Marr, 2018). Recently company has
developed a new feature that helps to determine the mood of the customers, whether they are
happy or sad through facial recognition technology.
Consequences of the trend
Artificial Intelligence has transformed several sectors such as marketing, healthcare and
automotive in an economy; and retail is next. In a survey report it was stated that by 2022 the use
of AI will tremendously increase in the retail sector and the companies will be earning a huge
amount of profit as compared to previous years. AI will enable processes which will be more
efficient to carry out supply chains and returns. It will bring more customer satisfaction with the
introduction of self-services such as, self-checkouts and chatbots (Rouhiainen, 2018). The
retail industry is changing due to reinvent system and in the coming years it will be enjoying
success. AI will enhance promotion efficiency and reduce customer complaints by allowing
automated ad buying, providing users targeted suggestions and personalizing online experiences