Strategic Human Resources Management for Marks and Spencer

Strategic Human
Resources
Management

Table of Contents
INTRODUCTION...........................................................................................................................3
Part 1................................................................................................................................................3
Aim, scope and purpose of strategic workforce plan.............................................................3
Current trends in HR strategies for Marks and Spenser.........................................................4
Influence of Internal and External factors on HR strategy and practices...............................5
Relevant theories of growth and development of strategic HRM..........................................7
Part 2................................................................................................................................................9
Evaluation of change management model which support HR strategies in Marks and Spencer
................................................................................................................................................9
The ways of monitoring and measuring HR outcomes of chosen organisation...................11
Effectiveness of HR management and development that can support sustainable performance
and growth to meet organisational objectives......................................................................12
CONCLUSION..............................................................................................................................16
REFERNCES:................................................................................................................................17
Books and Journals:..............................................................................................................17

INTRODUCTION
Human Resource management is the most effective and efficient strategic approach to
manage the workforce of the organisation for their better efficiency in work. When the two terms
strategy and human resource management are linked together the new concept is aroused named
as strategic human resource management (Greer, 2021). The concept was formed to manage the
workforce and align them towards the organisational goals with the help of strategic framework.
The present report is the study of strategic human resource management for Global multinational
organisation” Marks and Spencer”. Marks and Spencer is British retailer that operates within
three categories of products i.e. home products, clothing and food products. The report contains
in two parts, part 1 of the report contains the current trends of the industry influencing HR
strategy and external and internal environment factors that influence HR strategy and practices.
Further this part also discusses the contemporary HRM theories and its development with
examples. Part 2 of the report will discuss about the two different change management model
and tools to monitor and measure the HR outcomes. Further effectiveness of HR management
and it development on the sustainable performance is discuss using 10- checklist of HRM.
Part 1
Aim, scope and purpose of strategic workforce plan
Strategic workforce planning is the framework or design of official works that how it will
be completed on time to achieve organisational goal. Here companies made framework that
which type of skills and talents they require in their organisation and they try to work
accordingly. There are many benefits of strategic workforce planning such as talent identification
of employees, identifying skill gaps and many others. It also help organisation to get prepared for
future uncertainties. The main aim of strategic workforce planning is to evaluate employee's
performance on continues basis so that it will be analysed that planned performance is getting
achieved or not. Secondly it aims to make sure that all employees of a company is correctly
placed on right position or not so that their skills and talents will be utilized for correct task. In
context to Marks and Spencer, their main purpose to make strategies for their work force is to
analyse that in which departments they are having excess workers and which departments are
facing the issue of lack of workers so that they will hire and replace some unwanted employees
according to their objectives. Their managers make sure that different skilled employees will be

placed in different departments according to their specialization and knowledge. With the help of
strategic workforce planning they also analyse the requirements of tasks so that whenever it is in
need then they will allot employees to do the same task for effectively completing the task.
Current trends in HR strategies for Marks and Spenser
HR strategies are those strategies which are made to handle manpower of an organisation
effectively to achieve their goal. HR department of Marks and Spenser is responsible to recruit
and hire new talents to their organisation so that they will not get delay in completing any
official task. HR strategies are made with the main aim to manage current resources of
organisation appropriately so that they will not get wasted as well as their will not remain
unused. Today's word is dynamic in nature. Hence, environment of working, attitude, behaviours
and many other factors changes continuously. Hence, it is essential to analyse current trends of
HR which will further help to adopt most advance technique to influence and motivate workers
to perform well. Some of the current trends that influence HR strategy of Marks and Spencer and
given below-
 Home like working environment at offices- This is one of the most current trend which
is adopted by many companies. Employees of company need a good amount of
flexibility and freedom to complete their official work in such a restriction free
environment where they feel like they are working inn home. It has a great influence on
HR strategies of Mark and Spencer because allowing too much of freedom to employees
will increase the chances indiscipline and misbehave at workplace. Hence, to handle this
issue HR manager of Mark and Spencer allow that much freedom to employees which
will help to make them satisfied as well as helps to create a proper discipline at
workplace.
 New rewarding and development policies- previously, HR managers only allow reward
system and professional development of those employees who have completed few years
in office and according to their performance. New employees are not gaining any
rewards even they perform good because of their working experience. Recently, it is
current trend that companies allow rewards and professional development to new
employees also according to their performance. HR manager of Marks and Spenser
mainly focuses to measure the performance of employees to benefit them with their
rewarding and development system.