Strategic Information System: ANZ Bank

Running head: STRATEGIC INFORMATION SYSTEM
Strategic Information System: ANZ Bank
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1STRATEGIC INFORMATION SYSTEM
Table of Contents
Introduction..........................................................................................................................1
Business Processes...............................................................................................................1
Business Requirements........................................................................................................3
System Requirements..........................................................................................................4
Software and Vendor Selection...........................................................................................5
Three Ways of Technologies used by ANZ to Improve Business Efficiency.....................7
Level of Efficiency to Implement Technology....................................................................8
Potential Security Risks and Data Breaches........................................................................9
Guidelines to Mitigate Risks.............................................................................................10
Conclusion.........................................................................................................................12
References..........................................................................................................................14

2STRATEGIC INFORMATION SYSTEM
Introduction
Australian and New Zealand Banking Group Limited, commonly known as ANZ Bank is
the one the most famous banks counted in the top five list in the banking sector. The ANZ Bank
has its headquarter in Australia and the ANZ Bank is the most famous bank of all in New
Zealand. The total capital of ANZ Bank is 93. 4 billion dollar and have an asset of total 896.5
billion dollar as reported on 31st march in 2016 (Bank 2014). The bank works with 34 markets all
over the markets in Australia, America, New Zealand, Europe, Pacific, and Middle East. The
ANZ Bank mostly provides retail customers, commercial customers, and institutional customers.
The total number of staffs that ANZ Bank has is 46000 staffs. Mostly customer offerings and
corporate offerings are provided in the core marketing. The regional trade and capital flow is
mainly offered in all the regions across all the countries. There are total of a 550,000
shareholders associated with the ANZ Bank from which 72.5 percent of the total shareholders
are domestic and rest of the shareholders are retail shareholders. All the details about their
business is elaborated below.
Business Processes
The Australia and New Zealand Banking Group Limited follows a business process that
is one of the most important processes among all in the organization. The main strategy of the
ANZ Bank is provide a strong foundation of banking in Australia as well as New Zealand. It also
provides a service that basically lead among all in the market. The geographic condition of the
organization is also very different from others. The strategy of the bank is to know the needs of
their customer and then meet those requirements that their customer needs. The ANZ Bank also
captures all opportunities associated with the capital flow and the regional trade. By maintaining

3STRATEGIC INFORMATION SYSTEM
the above mentioned strategies, the shareholders of the ANZ Bank can get a very different
combination of franchises access that leads to high returning capital and direct exposure that are
usually long term mainly in growth of Asia (Moradi-Motlagh and Babacan 2015). The following
shows the business process strategy that is mainly followed by Australia and New Zealand
Banking Group Limited. The business process mainly follows four elements.
Making a bank that is best for citizens of Australia and New Zealand, as well as is
profitable for the owners of small businesses.
Make the ANZ Bank the best bank globally for all customers that deals with capital flows
and the regional trade.
Establish a digital infrastructure in the bank to execute its processes and looks at the
customer experience, scale, and control in wide range.
The strategies that the ANZ Bank undertakes should maintain the principles of risks and
serve its customer with a higher quality service that they expect from bank.
The ANZ Bank also provides some strategic properties. The properties are stated below.
The first strategy is to make a balanced bank with simple business process reducing
operational cost of its processes. It also concentrates on mitigating all the risks eliminating the
complexity of the service or the management that it provides.
The second strategy of ANZ is to win the situation and make it attractive. The possibility
where the ANZ Bank can win the situation, is mainly concentrated by the bank and make those
areas as an attractive one. The main concern of the bank is for the small business that are situated
in Australia as well as New Zealand. The business in which the owner needs capital as well as
movement of goods is looked by the ANZ Bank.