Strategic Information System for Commonwealth Bank of Australia

Running head: STRATEGIC INFORMATION SYSTEM
Strategic Information System
[Name of the Student]
[Name of the University]
[Author note]

1STRATEGIC INFORMATION SYSTEM
Table of Contents
Introduction:...............................................................................................................................1
Discussion:.................................................................................................................................1
Part 1:.........................................................................................................................................1
Business background:.............................................................................................................1
General environmental analysis:............................................................................................2
Political:.............................................................................................................................2
Economic factors:...............................................................................................................3
Social Factors:....................................................................................................................3
Technological factors:........................................................................................................4
Legal factors:......................................................................................................................4
Industry Environment:...........................................................................................................5
Threat of New Entrants:.....................................................................................................5
Bargaining power of the customers:..................................................................................5
Rivalry amongst the existing competitors:.........................................................................5
Strategic Resources:...........................................................................................................6
Opportunities and Threats faced by the Commonwealth bank of Australia:.........................6
Opportunities:.....................................................................................................................6
Threats:...............................................................................................................................7
Part 2:.........................................................................................................................................7
Tangible and Intangible Resources:.......................................................................................7
Information system solution...................................................................................................8

2STRATEGIC INFORMATION SYSTEM
Evaluation of the system and recommendations:...................................................................8
References:...............................................................................................................................10

3STRATEGIC INFORMATION SYSTEM
Introduction:
The literature review would be discussing about the organization “Commonwealth
Bank of Australia. The review would also be including a discussion about the structure that
this organization is having along with discussing the various problems or challenges that are
faced by the organization. The discussion about the various problems mainly includes the
inefficiencies and the errors that are found in the flowchart of sales and shares in the
organization. This report consists of two section in which the second part discusses the
organization's resources which would be including the tangible as well as the intangible
resources. The identification of the capabilities is also done along with analyzing the core
competencies. Followed by this a suitable information system is proposed which would be
meeting the needs of the organization. Lastly, the report evaluates the system that has been
proposed and recommendations are also provided.
Discussion:
Part 1:
Business background:
Commonwealth Bank of Australia is considered to be the largest bank of Australia
which has its branches across Asia, U.K, and Fiji and in many other countries. This bank is
also associated with providing financial services of the various kind that mainly constitutes of
the “ management of the funds”, “ services related to providing of loans and making of
investments”, “retail banking”, “education loans”, “other types of the loan” and many more.
This bank has also been designated as the best bank of Australia by the ASE or the Australian
Securities Exchange in the year of 2015. The major operations of this organization started in
1911 by the Australian Government. This bank is also listed as one of the top four banks of