Different Governance Frameworks Associated with Sarbanes Oxley Act (2002)
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This report provides an overview of different governance frameworks like ITIL, COBIT, and PRINCE2 associated with the Sarbanes Oxley Act (2002) and their assets and issues. It discusses the importance of IT governance in managing risks and achieving organizational objectives.
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Strategic Information Systems Management
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Abstract IT governance is framework that specifies distinct methods through which project can be carried out in an appropriate manner by taking into account certain risks that areas associated with information technology. It is important that all adequate risk management strategies are considered through which it will be ensured that relevant measures are taken for coping up with them. This comprises of different models which can be utilised by organisation as per their requirements.Thereport willprovideoverviewof thesemodels, theirassetsand issues associated with them so that it becomes easy to identify which one will address all the requirements of the organisation.
Table of Contents Abstract............................................................................................................................................2 Introduction......................................................................................................................................1 Illustrate different governance frameworks that are associated with Sarbanes Oxley Act (2002).....................................................................................................................................1 Conclusion.....................................................................................................................................13 References......................................................................................................................................14 1
Introduction IT governance framework implies type of framework that illustrates the methods along with ways by which firm can execute, manage as well as monitor governance in the organisation. It is one or multiple processes that are liable for enabling IT employees for carrying out management of risks and render their best services through which organisation can attain their objectives on the whole(Starbird, Arif and Wilson, 2019). Basically, it is liable for rendering as well as measuring effective utilisation of resources as well as processes in an organisation. This provides a roadmap for evaluation of performance along with effectualness of the processes. It enables firms within having insight into their performance as well as attains legal along with regulatory compliance in context of IT. This report will provide an insight into different governance models like ITIL and CoBIT. Furthermore, PRINCE2 as well as programme management will also be specified along with associated issues and different aspects related with them. Illustrate different governance frameworks that are associated with Sarbanes Oxley Act (2002) This framework is liable for furnishing mechanism for management and operational level employees for having precise understanding related with anticipation, performance, objectives, reporting needs and risk appetite. It is important that theses aspects are interacted in an appropriate manner for significant persons within the organisation. Governance framework is liable for directing the ways in which people conduct interaction within the organisation with regulators, stakeholders and organisation for guiding as well as monitoring their functionalities (Kamariotou and Kitsios, 2019). This aspect enables organisation within putting affirmative traits that are displayed firmly. This leads to make all their intensions clear that are liable for targeting actions and behaviour and this will further aid within distancing duplicity while carrying out their activities. IT governance framework comprises of organisational structure, leadership, business standards, compliance and standards that are liable for making that the IT system of firm capable enough for addressing their objectives and strategies. Sarbanes Oxley Act (2002) denotes law formulated via U.S. Congress that was passed on 30thJuly that enables investors to be secured from certain fraudulent financial reporting that is made via corporations. The act has formulated various strict rules for auditors, corporate officers and auditors for ensuring stringent recordkeeping needs. Furthermore, criminal penalties are also imposed for 2
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violation of security laws. The different models associated with IT governance framework have been specified beneath: COBIT:Control objectives for information and related technology. The framework that is given by ISACA for IT management and governance as a supportive tool for management that will lead to bridge gap among business risk, control needs and technical issues is referred to as COBIT. It is a recognised guideline which can be applied within the organisation irrespective of industry in which they deal with(Sihotang and et. al., 2019). Basically, COBIT framework comprises of associated with business goals along with their IT infrastructure by rendering linked business accountabilities of IT processes.Here, emphasis is made on four different aspects,theyare:planningandorganisation;delivering&support;acquisitionand implementation; monitoring and evaluation. Basically, it acts like a guideline integrator that is responsible to merge all the solutions which are under single umbrella. The components of COBIT are: Components: Framework:IT aids within management of objectives associated with IT governance for ensuring that best domains and processes are being utilised while associating business needs. Illustration1: COBIT framework and components 3
Process descriptions:This acts like a reference model as well as common language for each individual within the organisation. It comprises of aspects like building, monitoring, execution and planning of all the related information technology processes. Control objectives:It is liable for furnishing complete list of needs that are taken into account by management for effectual control of the business. Maturity Models:This is accountable for accessing maturity along with capabilities of each process through which gaps can be addressed in an appropriate manner. Management guidelines:This aspect will aid within better assignment of liabilities, measurement of performance, have an agreement on identical objectives and illustration of enhanced interrelationship among each process (van Wyk and Rudman, 2019). COBIT is utilised by organisations here there primal accountability is business processes along withassociatedtechnologiesthataredependenton having reliableand significant information. The assets and issues of COBIT are specified beneath: Assets: Risk minimisation:COBIT is time-tested framework that aids organisation within reducing infrastructure and service risks. Environment regulation:There is increased impact of technology on day to day life of people that have created a significant impact on role of regulations. The latest version of COBIT enables to adhere to compliance that further makes this easy for organisation so that objectives can be accomplished. Size independence:Through the assistance of techniques and tools, COBIT principles are liable for improvisation of effectiveness along with efficiency. They can be applied within all the industries regardless of its growth trajectory or business size. Productivityandefficiency:COBITprinciplesandmodelsarerecognised internationally. This aids within addressing concerns of stakeholders, specifying their liabilities, attainment of organisational strategic objectives and realisation of business benefits (Amorim and et. al., 2020). This will result firm to have amplified productivity along with efficiency. Governance:The major asset of COBIT is execution of IT governance standards within the working of organisation. This is liable for making sure that the risks linked with information 4
technology are mitigated as well as effectual controls are put within place for ensuring that processes are monitored in an effective manner. Issues: Implementation:It is not so easy to implement COBIT framework and thus, many of firms do not opts for its execution as this require enhanced knowledge along with skills that are utilised like a tool for offering IT governance control or furnish control for performance of IT department (Mubaraq and et. al., 2019). Experienced analyst needed:The maturity model is accountable to render generic analysis for any peculiar situation that requires seasoned analyst for conducting credible maturity assessment within the IT firm. Lack of specifications:The framework lacks certain specifications in context of its relation among benefits of activities and the way in which features are expressed within the maturity model. ITIL:IT infrastructure library implies the library that is liable for illustrating framework of best practices through which best practices can be delivered for information technology services.Basically,itisanapproachthatfurnishesguidancetoindividualsaswellas organisation with reference to ways in which this can be utilised for facilitating business transformation,growthandchange.Theobjectiveistoamplifyefficiencyalongwith performance and attain certain levels of delivering effective services. This is utilised for dealing with new challenges related with service management and unlock potential possessed by modern technologies(Alimam, Bertin and Crespi, 2017). The ITIL framework that comprises of five different parts, they are specified beneath: Service strategy:This aids within providing understanding associated with customer needs that are liable to making continuous improvisation within operations carried out by information technology. Service design:This implies services that are being rendered via IT department for supporting the operations carried out via organisation. Service transition:It denotes moving from development to operational phase so that it can become easy to deliver services as per required standards. 5
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Service operations:This is responsible for making sure that IT services are furnished as per required service level. Continuous services improvisation:ITIL aids within identification along with execution of means that will enable within offering enhanced services. Illustration2: What is ITIL? ITIL methodology is associated with concept of IT control that defines responsibilities, decisionmaking,illustratesaccesshierarchyandcontrolthroughwhichhigherlevelsof customer satisfaction can be attained for accomplishment of organisational objectives and goals. This aspect is further categorised into two aspects in terms of service management processes, they are: Service delivery:The goal of organisation is to make current services enhanced by focussing on analysis along with planning of responses in context of future services needs(Orta andRuiz,2019).Thiscomprisesofaspectslikeavailability,financial,capacity,service continuity and service level management. Support service:In this case, class emphasise on each day activities that are carried out via business which further leads to make sure that current services are maintained in adequate way. This involves incident, configuration, and version and change management along with service desk. With reference to all the aspects illustrated above, there are certain assets that can be attained by implementation of ITIL within working premises. Furthermore, certain issues are 6
also there which creates a significant pessimistic influence on its execution. They are mentioned below: Assets: Cost transparency:In this case, metric based strategies will be created as ITIL will aid firm within formulation of budgeting as well as accounting requirements. This will enable organisation to have clear information associated with their financial assets and can deliver their operations accordingly(Aguiar and et. al., 2018). The processes that have been established by making use of ITIL framework enables organisation within checking detailed metrics that makes cost-cutting decisions critical. Better risk management:If organisation makes relevant usage of ITIL for dealing with cost optimisation then there is still possibility that there are certain factors that leads to creation of risk. The risk management activities are associated with multiple processes that must be conducted for identification, prioritisation and organisation of service improvisations. Aligning business and IT:ITIL do not assist within creating business strategies but it is accountable for supporting all the aspects associated with them. It is compatible with goals of business that will aid them within execution of operation of IT department as they are accountable for deliver services, i.e. they are service provider. This makes operations of IT the critical part of business. Improvised quality of service:ITIL execution furnishes firm with probable control measures through which all the activities of firm can be aligned with their goals and ensure that any kind of risk do not exit. This enables employees within acknowledging what must be done as well keep track of each procedure that they have to abide to while delivering their operations. This ultimately leads to improvisation within the procedures that are followed by firm. Framework integration:It is easy to integrate ITIL with project management system that are provided or taken up form third party for optimisation of distinct workflows. This further enables to have coordination among distinct departments of the organisation. Issues: Extensive training:For execution of ITIL it is necessary that each asset of firm must haverelevantknowledgesothattheycandelivertheirfunctionalitiesaccordingly.The 7
implementation s lengthy process which implies that extensive training is needed across different departments. Disrupts current state of organisation:ITIL comprises of wide range of processes, for conducting risk management when services are being delivered(Hunter, 2020). While imposing any kind of alterations within organisation, it can be disruptive. Expensive:The overall process that involves implementation of ITIL is costly at each level. Commonalities: Both the frameworks that have been specified above aids firm within delivering their responsibilities in an appropriate manner and each have certain assets through which functioning of organisation will get better. ITIL and COBIT both have some issues but if these can be maintained in relevant manner then affirmative results can be attained. COBIT furnishes organisation with guidelines and set of practices that will enable management within having most from their IT resources. On the other hand, ITIL is designed for managing IT services by making use of best practices, through formulation of plans and selection across the lifecycle. PRINCE2:ProjectsIncontrolledenvironmentisprocessdependentmethodfor management of the project. It is well-defined structured methodology that makes it easy for controlling complete work process and also enables managers to segregate the project in way that it can be managed and controlled in an adequate way. The principles of methodology are illustrated below: Each project must have certain business justification which implies that project must render value to customers that will enable firm within having enhanced return on investment. Team have to acknowledge each stage and all the results attained must be recorded so that in future they can be used like a reference point. 8
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Illustration3: PRINCE2 The project must be well planned and segregated into respective phases so that periodic review can be attained, progress can be tracked and deadlines will also be ensured. As such there is no approach that will fit all the requirements this means that PRINCE2 method must be adjusted for attainment of needs of each project(Hinde, 2018). Phases of PRINCE2 The process can be broken into different seven phases, they are illustrated beneath: Start project:Request for new project will be submitted and this is mandatory to access for ensuring that firm can deliver their accountabilities. If this aspect will be approved then detailed overview of project must be submitted by the company. Direct project:Project briefs must be reviewed as well as evaluated via project board and they will be liable for deciding the ways in which it will be organised and implemented. Initiationofproject:Theprojectmanagerisliableforcreationofinitiation documentation that comprises of plane along with baseline targets such as benefits, quality, cost, scope and risk. The board is liable for deciding that whether documentations will be address the approval from all. 9
Controlling stages:The project is segregated within small phases via project manager and information to pass to teams. Each stage will be seen via manager who will step within the project as per requirements and will also coordinate responsibilities that are carried out each day. Product delivery management:It is necessary that deliverables must acknowledge expectations of PRINCE2 with reference to quality before they have been passed to the customers(Vaníčková, 2017). The project manager will verify all the aspects and will evaluate outcomes will have approval or might need some changes. State boundary management:Each stage of project must be reviewed via project manager and board for making sure that each aspect is well planned as well as requirements are addressed in an appropriate manner. The board is liable for deciding whether project will be continued or not. Closing of project:Once the work is completed then project manager is liable for wrapping things in an appropriate manner. Assets: Predictable:The methodology is liable for breaking project down into distinct stages which will be closely monitored through usage of step via step method from initiation of the project till this is closed. This declines chances associated with spiralling them out of control and revise documents for keeping track for intended goals. Utilisation of best practices:Project is regarded as useful when it can deliver quality products which are agreed as per the conception that have been given. The best way by which this can be attained into utilise best practices. Standardisation:The PRINCE2 methodology is accountable for standardising each aspect related with project for making sure that there is no misdirection or miscommunication. It is liable for guarantying what is involved within the project in context of what will be done and when this must be done. Time & cost effectualness:Time as well as money is saved for rendering training for new employees which are familiar with methodology(Hughes, Dwivedi and Rana, 2017). This also needs less time within identification of risks as they will be able to easily identify associated risks that will outline at initiation of project. 10
Issues: 25 distinct techniques and tools are provided within PPRINCE2 methods out of 132 that are specified within PMBOK Guide can be used instead of this which will act like reference manuals for project managers about these. Lots efforts are needed for creation as well as maintenance of documents along with log at all the stages of processes. Programme management:The coordinated management of projects along with as usual activitiesofbusinessforattainmentofbeneficialchangesisreferredtoasprogramme management. It is transient and unique endeavour that is being taken for attaining beneficial changes as well as incorporation of group associated project. It is overall management of associated projects that are liable for making a programme. This comprises of associating business change functionalities in distinct business areas that creates an affect for ensuring that changes are executed in an appropriate manner(Butler, Szwejczewski and Sweeney, 2018). Planning is critical aspect while working on any project to identify what has to be attained and in what ways this can be done. Illustration4: Programme Management This is liable for furnishing governance layer for peculiar project and make sure that they are executed in an effective manner. In this context, aims along with desired benefits related with programme must be clearly identified within the business case. Here, firm will formulate vision statement by setting out future state by taking into account programme delivery and blueprint of 11
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the programme that is set out. The blueprint will provide the details about the end product that will be attained when project will be completed. The key aspects related with the term are: Governance:This is liable for defining responsibilities along with roles within carrying out processes and metrics for assessing progress of the project. Management:The planning of the project has to be carried out and it will be made sure thatregularreviewsaretakenthroughwhichstakeholderswillbeengagedandoverall performance of programme can be analysed in an affirmative manner. Financial management:It is necessary that cost for management of programme must be tracked as well as controlled so that need can be placed at place. In addition to this, priority must be formulated and budget must be made so that all the aspects can be addressed as per needs of the project(Lytvynchenko, 2016). Infrastructure:This is crucial to create relevant working environment for supporting programme planning by development of plan that is based on particular project, timescale, resources and control for dealing with overall programme. Assets: Program management enables senior management within having adequate levels as well as degree of detail associated with information from different projects along with related projects that have carried out. This enables them within formulation of relevant decisions and accordingly makes efforts. The programme furnishes certain consistency within firm with respect to ways in which program will be executed and this will aid within imposing certain standards for simple aspects like documentations through which risks can be managed in an appropriate manner. By considering business case, issues can be managed in an effectual manner through utilisation of risk registers and associated matters. Issues: Programme management can be seen like making project distant from executive who are liable for providing funds and are less accountable for them. But it is important that they must be involved for having a vision. 12
The extra layer related with bureaucracy will be less gainful while communicating but it leads to confusions and misinformation when this aspect is not considered while working on any specific project(Mottaeva, 2018). Certain inappropriate standards might be imposed on projevt which will further lead to increase work which might not be required. In case, when programme requires project that all the details of business case must be delivered then this will lead to unnecessary work for carrying out the project The different governance models have been illustrated along with their functionalities for making sure that firm can deliver their liabilities in an appropriate manner(Kamariotou and Kitsios, 2019). Along with this, certain assets and issues related with them are also presented which will enable firm to make sure and identify the method or model through which they can accomplish their requirements as well as the impact that will be created on their functionalities must also be restricted. Conclusion From above it can be concluded that IT governance implies process that is liable for ensuring that efficient and effectual use of information technology is made that will further enable organisation to attain their goals and requirements. COBIT provides set of guidelines for organisationfordeveloping,implementation,monitoringandimprovisationoftechnology governance. Here, emphasis is made on IT service governance with goal to efficiently manage IT department of the firm by setting up right direction. ITIL implies framework that is geared for enhancement of information technology services for meeting requirements of firm. It is liable for organising services through which firm can execute their operations in smooth manner along with this opportunities are created for constant perfection. PRINCE2 is liable for diving project intomanageableaswellascontrollablestagesandcomprisesof4integratedelements, principles, processes, themes and tailoring for addressing requirements of project environment. 13
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