Strategic Management Plan for Tesco: PESTLE Analysis and SWOT Analysis

This report provides a strategic management plan for Tesco, including PESTLE analysis and SWOT analysis. It analyses the impact of macro-environmental factors on Tesco's strategies and evaluates its internal environment and capabilities. The report also includes Ansoff Matrix and appropriate strategies for Tesco to deal with the competitive edge.

Strategic management

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK 1............................................................................................................................................3
P1. Framework to analyse influence of macro-environmental factors on Tesco and its
strategies.................................................................................................................................3
M1. Critical analysis of macro-environment factors for determining and informing strategic
management decisions............................................................................................................5
P2/ M2. Aanalysis and critical evaluation of internal environment and capabilities of Tesco by
using frameworks...................................................................................................................5
P3 Porter's five forces model on Tesco..................................................................................8
M3 Appropriate strategies for tesco top deal with the competitive edge.............................10
MARKET PENETRATION..........................................................................................................12
PRODUCT DEVELOPMENT......................................................................................................12
D1 Critique and interpret information and data applying environmental and competitive
analysis to produce a set of valid strategic directions, objectives and tactical actions........13
CONCLUSION .............................................................................................................................13
REFERENCES..............................................................................................................................15

INTRODUCTION
Strategic management is related to the planning and monitoring the activities of business
or organisation to achieve the goals and objectives of business (Yuan, Tian and Yu, 2020).
Strategic management is very important for the development of business effectively because it
enables the management of organisation to have clear business plan and objectives to be
followed (Aithal and Aithal, 2019). Tesco is the organisation which is chosen here to describe
this report. This report states various internal and external factors impacts the operations of tesco
on different aspects such as positive and negative. This report also states Porter's five forces
model and contains well established business plan which include executive summary and
missions of company.
About the company
Tesco plc is a british multinational company deals in retail industry and merchandise retailer.
The headquarter of tesco is situated in Welwyn garden, where the important and critical
decisions related to business are taken. Teco was founded by Jack cohen in 1919 and it becomes
the second largest retailer of the world. Tesco has different business areas such as petrol, clothes,
electronics, clothing and furniture.
TASK 1
P1. Framework to analyse influence of macro-environmental factors on Tesco and its strategies
For analysing the impact and influence of macro-environmental factors, PESTLE
Analysis is used as a framework. It is a tool that impacts the functioning of a business and
facilitates in understanding the market and position of the industry. Within the project, the
chosen company is Tesco. It is a multinational retailing company in food industry that is
operated in UK offering services like clothing, electrical appliances, software, furnitures,
financial services, petrol, internet and telecom services. This framework helps Tesco in knowing
the market dynamics and provides assistance in continuously improving the performance of its
business. Pestle Analysis of Tesco is described as below:
Political factors: The factors that are associated with the political stability of a country in which
it is functioning is termed as political factors. There are several political factors such as trade
regulations, wage legislation, political stability and many more (Akyuz and Gursoy 2020).

Within current situation, Brexit and COVID-19 are two leading factors of political system of UK
that impacts the functioning of business. In terms of Brexit, the decisions taken by the
government of UK for leaving European Union influences the performance of Tesco as the
respected business had to face the problems regarding regulations of trade. The trade regulations
were imposed by the European Union at the time of trading in Europe (Ateba and Prinsloo,
2019). On other hand, political system of UK has made certain guidelines in respect to COVID-
19 such as sanitizing, social distancing, etc. It impacts performance of business in a negative way
as the company has to adhere policies of lockdown made by the government and because of that
sales of company got reduced.
Economic factors: Tesco is operating in UK and the economic environment of the respective
country is market-oriented and stable. The company is having a large number of market-share
and has a positive brand value in its country. However, the pandemic situation of COVID-19 has
impacted the operations of company in an adverse manner. Because during that situation, the
sales volume of Tesco got declined and also results in diminishing the profitability level which
hinders financial statements of the business in a negative way.
Social factors: Population growth rates, health consciousness, consumer shopping trends, etc.
are examples of social factor. The customer trends in shopping activities are frequently changing
nowadays. Consumers have tough schedules and want their products on the same day they order
with flexible return policy. Tesco is depended on the perceptions of the customers and offering
the services to fully satisfy their needs. It brings the positive impact on the company as
customers got full satisfaction through the services provided by Tesco and spreads word-of-
mouth in a positive way that develops brand image of the business in the market.
Technological factors: With passage of time, technology plays an important role in every
business and nowadays use of technology is increasing at a rapid rate. It favourably influenced
the performance of business as Tesco is using highly technically developed machines that
facilitates the business in making the clothes, electrical appliances in a less time and low cost .
(Barney, 2017). It helps in capturing more of its target-base and expands the profitability as well
as productivity of the business and brings positive impact on company.
Legal factors: The factors that are associated with jurisdictional legislations and laws are
defined as legal factors. Examples of such factors are industry regulations, license and permits,
labour laws, intellectual property and many more. Legislative system of UK has made certain

legislations such as consumer law, trademarks, employment legislations, etc. The administration
of Tesco adheres all legislation formed by the government and work in an ethical way. This
facilitates the business in building and impacting its brand value in the positive way.
Environmental factors: Different markets have their different environmental rules and
standards that helps in gaining maximum profits within the business (Bonsu, 2019). Examples of
such type of factors are climate, weather, pollution, recycling, endangered species and many
more. Tesco is using electric vehicles for the purpose of delivering its clothes, electrical
appliances and other services door-to-door. These kind of vehicles causes less pollution in the
environment which favourably impacts brand value of the company. As the customers are more
happy with the services offered by respective company and they are attracted towards it and
increases sales of business.
ANSOFF MATRIX
The Ansoffs matrix, is also called product/market expansion grid. This matrix is used by
the company as a tool to analyse and plans the strategies of growth (Anyakoha, 2019) . Under
this matrix, company analyse the strategies of growth. In this matrix, company analyses and plan
the growth strategy by a way of market penetration, product development, market development
and diversification.
MARKET PENETRATION
Market penetration means increases the sale of existing product in existing market. Tesco
analysis the opportunities from the existing market and to penetrate the market, it will introduces
the many scheme such as diccounts and price drop scheme to increase its market share in Asian
market, which becomes successful scheme due to low income buyers (Gholami, 2017). This
scheme makes the customer loyal for company. Some customers puts brand first rather than
product, Tesco analysis that and preferred the brand first. Tesco self advertise their product to
makes their brand superior.
PRODUCT DEVELOPMENT
Product development means introduces a new product in existing market. Tesco continuously
introduces the new product in the market over the years it develops their own products and sell
them in the existing market. It analysis the consumer preference from the market and starts
selling organic products. It also provides several services with the product like insurance, credit
card, loans, mortgages, electronics and many more. It also analysis the shifting of consumer

preference to environment friendly products so that it uses biofuel instead of petrol and diesel.
Tesco also start working on telecommunication sector because it give huge profit from Asian
region
MARKET DEVELOPMENT
Market development means to enter in new market with existing product. Tesco try to expand its
business operations by a way of effecting marketing supply chain and product dimension, which
attracts the customers to built new market. Tesco apply expansion policy, under which it took
over Scottish market, stakes in British foods, Quinn worth and crazy policy and also take over
the Poland supermarket. Tesco purchases C Two – network. Now the management of tesco try to
capture the markets of Asia
DIVERSIFICATION
Diversification means to enter in new market with new product. Tesco analysis the needs of
diversification because they knew that it is not possible to survive in market with only grocery
product (Stamevski, Stamevska and Stankovska, 2018). It introduces the non grocery products
start selling books, electronics, rental services, financial services and furniture. It also start
operations in clothing brand like Cherokee. The company also has its food brand value and
finest. It has beauty and health product arms.
M1. Critical analysis of macro-environment factors for determining and informing strategic
management decisions
Macro-environment factors greatly impacts the functioning of any industry. Pestle
analysis is a framework that helps in understanding the environment of business. From above
discussion, it is analysed that operations of Tesco is greatly impacted in a negative way by
political and economic factors. However, factors like social, technological, environmental and
legal positively influence the functioning of the respective company. Tesco should adopt and
follow the COVID-19 policies because it helps in enhancing the business and expand the sales
volume of the company. The respective company can increase its sales through deciding better
pricing strategy that will help the business in attaining the level of its profits. By knowing
customers perceptions, the company can expand its business and can attract more of its target-
base. This will facilitates the organisation in maintaining customer relationship as well as
provides assistance in making healthy financial records of the company.

P2/ M2. Aanalysis and critical evaluation of internal environment and capabilities of Tesco by
using frameworks
The internal environment of an organisation is analysed with the help of SWOT analysis.
It is a framework that helps the company in analysing its internal and external factors. Internal
factors of SWOT Analysis includes strengths and weaknesses while its external factors involves
opportunities and threats (D’Cruz, 2018). Tesco is using SWOT Analysis for evaluating the
competitive position of the business and it also helps company in recognizing those fields in
which the company is performing better. The SWOT Analysis of Tesco is explained as under:
Strengths
 Innovation: TESCO is innovating its business through different strategies such as by
using highly technically developed machinery which makes the operations of the
company more effective (Dzwigol, 2020). The respective company is doing innovations
by knowing the perceptions of the customers which results in high increment of sale and
ultimately, the profits of the company gets maximised.
 Market Share:The company is providing the services like door-to-door delivery that
fully satisfy its customers and helps company in expanding its market-share. It also
facilitates in building the brand image and hence, increases the sales volume of the
company.
 Strong performance during pandemic: During pandemic situation of COVID-19,
TESCO registered a strong performance and its growth during this period boosts the
online sale. This helps the business in increasing the level of profitability and also
provides assistance to company in achieving its objectives in an effective manner.
Weaknesses
 Investment in technology: Tesco is using highly updated technologies in offering its
services like clothes, electrical appliances, grocery. Investment in these technology
requires a large amount of fund that reduces the profits of the company. This hampers
financial statements of the company in a negative way as less profit margin is not a good
indication for brand value of company.
 Lack of quality control: TESCO is having a great number of retail stores and sometimes
it becomes a weakness for the company that it is not controlling the stock of some stores.

The company is facing the problem in making a check on its various stores and hence, the
productivity of the company get decline sometimes.
 Dependency on domestic market: With the passage of time, international business is
continuously extending and is expected to take more participation to Tesco's revenue in
the upcoming period (Graebner, 2021). But the company is heavily dependent on the
market of UK and if the economy of the country turns down then, these type of
operations affect the functioning of its business.
Opportunities
 High unemployment rates: There was a massive fall in employment numbers of people
aged 16-24 years. Supermarkets being one place where people could still find jobs or can
get employment.
 Social Supermarket: It accumulate unsold inventory that is within its use-by date (Hitt
and Duane Ireland, 2017)(Makadok, Burton and Barney 2018)(MeyerNeck and Meeks,
2017)(Michael, Storey and Thomas 2017)(Novikova, 2018)(Wirtz, Müller and Weyerer,
2021). Supermarket sells inventory at very affordable rates, conserving wastage and food
scarcity.
 Growth of online grocery sale: Remedies to prevent the spread of COVID-19, prevents
people from stepping out as much as they used to. It leads to buy groceries online and
results in online sale.
Threats
 Economic Recession: Fall in purchasing power results in economic recession. Rising
unemployment is another main reason for concern and due to this the economy goes
slowdown.
 Competition: Within industries, there are major players playing their roles to increase
their sale. More competitors leads to increase in competition to make their sale effective.
 Controversy: Sometimes TESCO has to face controversy while marketing its products in
the market and there was negative impacts also as it delayed paying money knowingly to
suppliers in order to improve its own financial position.
Vrio model
It is an another framework that helps in evaluating the resources and capabilities of an
organisation. It stands for value, rarity, inimitability and organisation and is used for internal

analysis of the organisation. This model is complement to a PESTLE Analysis and its purpose is
to assess the condition of resources, competitive implication within the business. Tesco is using
this tool because it helps the company in uncovering the protection of resources and capabilities
through which it can gain competitive advantage for a long-term (Makadok, Burton and Barney
2018). The Vrio model for Tesco is described as follows:
Value: In context to Vrio model, resources or capabilities are said to be valuable it they
allows the company to explore opportunities or limit the threats in the environment. If any
resource of the organisation is not helping in reducing risks or exploring opportunities within the
business, then it does not facilitates in increasing the competitive position of company.
Furthermore, when resources of company are helping in reducing the threats then they will
improve the effectiveness and efficiency within the business (MeyerNeck and Meeks, 2017). The
Net Present Value (NPV) of Tesco helps in determining the quantitative value of resources and
helps the company in gaining competitive benefits.
Rarity: Resources are considered as rare when they are not possessed by the competitors
in the market. Among all components of Vrio model, this is the easiest component to judge.
When an organisation is using valuable resources and are not rare, then they are not in a position
to offer competitive advantage to the company. Instead, those valuable resources that are
commonly held by the competitors helps in allowing the business to be at par along with the
rivalries. When Tesco has access to an extent amount of valuable as well as rare resources, then
it probably have at least a temporary competitive advantage.
Inimitable: Rare as well as valuable resources facilitates the company in engaging in the
strategies that other companies cannot pursue. However, this component is not giving the
guarantee for the competitive advantage for long-term. Those resources that are difficult and
costly to substitute or imitate are more valuable resources. Resources can be imperfectly imitable
because of unique historical condition, casual ambiguity and social complexity. This concept
involves any type of acquiring the resources that are lacking or substituting a likely resource that
offers similar advantages. Tesco is having valuable, rare and inimitate resources that helps the
company in sustaining the competitive benefits over rivalries in the market.
Organisation: It is the last criterion of Vrio model and helps in determining whether
capability or a resource is possessing competitive advantage to the company or not. It also
recognizes that mere control or possession is essential but it is insufficient to gain the

competitive benefits. Tesco is having the capacity to explore the resources. This helps the
company in its expansion and developing its brand image in the market. The respective company
collect and coordinate the resources in an effective manner (Michael, Storey and Thomas 2017).
Components of these organisations involves budgeting system, strategic planning, formal
reporting structure of company and management control system
P3 Porter's five forces model on Tesco
Porters five forces model is elated to those model under which the organisation analyses
the weakness and strength of particular industry on the basis of five forces. These forces helps
the company to gain competitive advantage from the industry and increases the profit margins of
company. It is required to applied porter's five forces model to analyse the strength and weakness
of company and the brief discussion related to these forces are given below.
 Competition in the industry :- It is related to those factor of Porter's five forces model
under which the level of competition present in particular industry are analysed and
determined whether it provides negative or positive impact on the business of
organisation (Novikova, 2018). The retail industry of United kingdom has many big
players and Tesco also has many competitors such as Aldi and Lidl. These competitors
capture large amount of market share with their effective marketing. The level of
competition faces by Tesco is very extensive and the profit margins of the company is
decreasing. One of the most important solution of this problem is company as to develop
effective marketing structure. Marketing helps the company to aware their customers
about the new and innovated product of the company. Tesco need to make huge
investments in their Research and development department so that the new and innovated
products are developed fast.
 Bargaining power of customers :- The most important aspect of the business
organisation is their customers. It is very important for the success of organisation to
satisfy their customers with their products and services. Nowadays customer becomes
dynamic, it demands new and innovated products continuously. It also demands a product
which satisfy their different needs and actual worth of their money so the bargaining
power of the customer becomes high. The bargaining power of customer is depend upon
the number of substitutes products present in industry because the bargaining power of
buyer is less when the substitute of company product is less and the power is high there

are many substitutes of company's product are present. Tesco has wide customers range
because it serves millions of customers in a week. The bargaining of customers in Retail
and grocery industry is generally high because of many competitors like ASDA and
many more (Wirtz, Müller and Weyerer, 2021) . These competitors enables the customers
to increase their bargaining power and the result of this scenario impacts the profit
margins of Tesco.
 Bargaining power of suppliers :- It is related to the ability of company's suppliers that
hoe much they charge the price for the raw material from the company. The bargaining
power of suppliers are depend upon the number of raw material suppliers present with
company. When the number of supplier are few or one than the bargaining power of these
suppliers are high and when the number of suppliers are more than the bargaining power
of suppliers are less (Weiss, 2017). This power of suppliers impact on both the aspects
such as negative and positive on the profit margins of company. High bargaining power
supplier charges high price from company which reduces the profits margins of company
and low bargaining power of company enables the company to dominate the suppliers
and increase their profit margins. Tesco has around 2500 suppliers of their products in
United kingdom and also many in other countries. These number of suppliers enables the
company to dominate the price of raw material and maintains the profit margins.
 Threat of new entrant :- It becomes the common threat for any type of organisation
operates in industry and this im[acts negatively on the business of company. There are
many new entrant enter in retail industry with their new and innovated ideas. These new
entrant becomes threat for the companies due to their new and innovative thinking. It also
harmful due to the preference of customer towards new companies. These companies
minimise the profit margins of existing organisations in short term but if their product is
superiors it will becomes threat for long term. The threat of new entrant in United
kingdom market is very low because it requires huge in investment. Tesco is free from
any threat of new entrant.
 Threat of substitute :- It is related to those products contains similar features with the
company's product but offer by different company. The need satisfying power of the
substitute is generally same and the competitors takes advantage by providing it on less
price in comparison to original product. This threat is very harmful for the survival of

original product from the market due to the changing preference of customers (Bolland,
2020) . This threat also impact on the profit margins of company. Tesco deals in the
product which is irrelavant for the threat of substitute such as butter, milk and many
more.
M3 Appropriate strategies for tesco top deal with the competitive edge
There are many strategies which Tesco follows in their business operations and gain
competitive advantage from industry and the brief discussion related to these strategies are given
below.
 One of the most important strategy to be developed by Tesco is marketing strategy.
Under this strategy company has to make investment in their marketing structure. It has
to follow various techniques of marketing to advertise their product effectively. There are
many methods which company uses in their business such as sales promotion, television
marketing and direct marketing (Demir, 2017) . These technique enables the company to
increase their customer base and also increase their profit margins.
 It is important for the Tesco to make strategies for the innovation in their products and
services. This strategy requires huge investment by company in their research and
development department so that innovation in products are take place easily.
P4/M4 Applying a range of theories, concepts and models, interpret and devise strategic
planning for Tesco.
There are many theories and models which is require to apply effective business plan in
Tesco and the brief discussion related to the same is given below.
Particulars Details
Mission The mission of company is to established their
business in Asian markets and earns huge
revenue from these markets.
Vision The vision of the organisation is to satisfy the
need of quality product and services of the
customers of Asian markets.
Core Values We build globally, we live locally

We are customer obsessed
We celebrate differences
We do the right thing
Strategy to be adopted  Market Penetration – Under this
strategy the management of Tesco
penetrate Asian markets with their
quality product and services
 Market Development: under this
strategy company try to capture the
market of china, India and many more.
 Product Development: under this
strategy, organisation innovate their
product according to the needs of new
market.
Budget Particulars Amount
Admin Exp. 450000
Marketing Expenses 725000
R&D Expenses 1,000,000.00
Other Exp. 128000
Total 2500000
Goals and objectives  The overall objective of the company is
to achieve the adequate market share in
Asian markets by their effective
strategies and management.
 To demonstrate the expansion strategy
of Tesco, Ansoff matrix is used here to
describe and the brief discussion related
to this matrix are given below.
Executive summary The management of Tesco has many
experienced and well qualified executives and

these management personals analyses the need
of expansion to grow the business of tesco and
earns high revenue from the operations in
many countries.
Identification of competitive strategies:
Bowman's strategy clock is a framework that analyses competitive position of market I
n comparison to other rivalries. This is an easy as well as comprehensive tool which offer
opportunities to get a strong position within the market arounf perceived value and price. The
strategy of Bowman's theory expalins the strategic positioning in the market. Tesco is using this
theory to analyse the competitive position in market as compared to its competitors like
sainsburys, etc. The Bowman's Strategy clock for Tesco is described as follows:
Low price and low value: Within Tesco, low value as well as low price is a partial strategy
because the respective company only applies products at lower price, however, it increases its
product's value. Lower prices of products ensure commodities of company have low margin and
this low margin provides higher returns to company. Hence, Tesco ensures that the marketability
is maximised by reducing the prices of the products.
Hybrid position: This position makes sure that organisation is operating its firm's activities in a
moderate strategy of business operations. Inspite of lower pricing strategy of Tesco, the
respective company can harmonize its prices buy using efforts of reinvestment. The organisation
uses its returns through the process of reinvesting in the retail market. The firm has diversified as
well as expanded its business to non-food products merchandise also. This helps Tesco in
acquiring more customer-base from diversification of its operations along with gaining
competitive advantage over rivalries in market.
Differentiation position: The position of differentiation provides assistance to Tesco in
improving the level of marketability of company. The principle point in business activities of the
respective organisation is its operations techniques. The company has operated on various
platforms like Tesco superstores, Tesco Express, Petrol Station, Tesco Metro and many more.
These different platforms facilitate the company in diversifying its operations and also helps in
gaining competitive benefits.

Porter's generic strategy is adopted by Tesco to gain competitive advantages over its
competitors. The basic factor of the profitability of firm is attractiveness of industry in which it is
operating. The second factor is position of business within the industry and is itself gained by
leveraging the strength. The strongness of organisation falls under one of two heads, that is, cost
advantage and differentiation. With the help of application of these strengths, there are four
generic strategies includes cost leadership, differentiation, cost focus and differentiation focus. It
describes how the Tesco chases competitive advantage across its selected market scope. Porter's
generic strategy for the respective company to gain competitive advantage is described as under:
Cost leadership
This strategy facilitates in increasing the sales volume of the company by obtaining
competitive benefits through two ways. First is to increase the profits by reducing the costs at the
time of charging industry-average prices. Second is to expand the market share by charging
lower costs and still making a considerable profit. The main motive of this strategy is to serve the
products like clothing, books, furniture, financial services at lower costs by still making a profit
margin. There are some methods acquired by Tesco for cost advantage, that are, by improvement
in the process efficiencies, making optimal sourcing, gaining unique access to a large source of
lower cost materials, avoiding some costs altogether or decisions regarding vertical integration.
When competing companies are not able to reduce their costs by an alike amount then the
respective firm may sustain a competitive advantage which is based on cost leadership.
Differentiation
In this strategy, products are differentiated by making them more attractive with unique
features as compared to its competitors. Differentiation helps in making marketing more
effective so that it helps the customers in understanding the benefits of the products of company.
With the help of this strategy, Tesco developed its products or services such as financial services,
internet services, clothing, etc. offering unique features which are valued by consumers and
particularly that consumer perceive to be healthier than other products of competitor. The value
which is added through the product's uniqueness may permit the respective company to make
superior charges for it. Managers of existing company makes hope that greater prices will be
more than covering the extra costs that is incurred while offering that unique commodity. It is
because of the uniqueness of the product that in case of suppliers expand their costs, the

company might be able to cover that cost which is associated with the customers that cannot
search the substitute commodities conveniently.
Cost focus
Within the strategy, the main focus is to target a niche market with minimising the cost of
the product. This strategy enables superiors of Tesco in understanding the dynamic environment
of the market as well as helps them in understanding the perception of the audiences and
accordingly set the products at lower prices. This strategy helps in improving the performance of
the firm and within this strategy, the present company seeks a cost advantage in the segments of
the target.
Differentiation Focus
In this strategy, the core motive is to focus on a targeted niche market with differentiated
products. Through this strategy Tesco serves its products with unique features and builds a brand
image within the market-place. Companies that get success in focus strategy are able to introduce
a large number of commodity development strength to an associated segment of the market
which they know better. There are some risks of focus strategy and includes changes as well as
imitation in the segments of the target. Addition to it, this might be easy for the wide market
leaders of the cost for changing their products or services for the purpose of competing in a
direct way. At last, the remaining concentrates might be able to shape the sub-segments which
they can offer more healthier.
D1 Critique and interpret information and data applying environmental and competitive analysis
to produce a set of valid strategic directions, objectives and tactical actions.
It is very important for the management of Tesco plc to analyses the strength and
weaknesses of the organization to expand their business in different countries of the world and
also analyses various opportunities and threats present in those markets where they want to
expand their business (Irawan, I. and Mahmud, M., 2017).. These framework helps the company
to protect themselves from the failure of organization in international market.
CONCLUSION
It is concluded from this report that strategic management is the most important factor to
be considered by the management of organization to successfully implementing their policies

and strategies. This report concludes that there are many external factors such as political,
economical, social, technological, legal and environmental which impacts the operations of
business in both negative and positive aspects. It concludes that company need to analyses
various internal factors such as strength, weakness, opportunity and threats to protect themselves
from various losses and uncertainties.

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