This document provides a strategic marketing plan for opening a food chain called 'Yummy Food' in Romania, targeting the service industry and delivering food to nurseries. It includes a PESTEL analysis of Romania, recommendations for market entry modes, market segmentation, and target market strategy.
Contribute Materials
Your contribution can guide someone’s learning journey. Share your
documents today.
STRATEGIC MARKETING
Secure Best Marks with AI Grader
Need help grading? Try our AI Grader for instant feedback on your assignments.
CONTENTS EXECUTIVE SUMMARY.........................................................................................................................1 INTRODUCTION.......................................................................................................................................2 TASK – 1....................................................................................................................................................2 PESTEL analysis of ROMANIA service industry...................................................................................2 Recommendation from the PESTEL analysis..........................................................................................5 TASK – 2....................................................................................................................................................5 Modes of market-entry............................................................................................................................5 Recommendation for modes of market-entry...........................................................................................6 TASK – 3....................................................................................................................................................6 Market Segmentation...............................................................................................................................6 Target market strategy.............................................................................................................................7 TASK – 4....................................................................................................................................................8 Porter’s generic strategies........................................................................................................................8 Recommendation.....................................................................................................................................8 CONCLUSION...........................................................................................................................................8 REFERENCES............................................................................................................................................9
EXECUTIVE SUMMARY This document is an integrated solution for a new business for Nursery Food Chain. This document consist of all due factors to be kept in intellect along with all problems and their possible mitigates. As a Senior Marketing Consultant of Ashanti Marketing Solutions (AMS) Limited, analysis will be undertaken on behalf of a company who wish to enter into a new market with new products and services. As a marketing consultant, it is highly recommended to enter into the market of Romania. Further, they should target the service industry of Romania by opening a new food chain called ‘Yummy food’ that focuses on delivering food to Nurseries. The mission of the company is to provide appropriate nursery food at affordable prices with best quality and nutrition. The company is customer oriented and customer satisfaction is the key for further success. Pertaining to this, complete evaluation in relation with the business environment and factorsaffectingthebusinesswillbeconductedbyadoptingPESTLEanalysis.Further, recommendations pertaining to market entry mode will be given in the later part of this report. ‘Yummy food’ is targeting diverse range of clients ranging from age group 0 to 10 years and with a yearly family income of $30,000. Further, the target people are children of working parents, tourists and school going children. The main finding of the research study is that the client must open a new food chain called ‘Yummy food’ in ROMANIA through joint venture. With this market entry mode, they will be able to have more sales, as the foreign partner will have more knowledge about the preferences, culture and social values of a particular region. 1
INTRODUCTION In the present global scenario, for almost every organization, international business has become the core subject in order to carry out their business. The hottest topic among the business organizations nowadays is internationalizing their business. Because of the increasing pace of technological advancement, companies are steeping towards exploring the global market to achieve larger market share and high revenue (Schools and Whittington, 2008). However, this could take place with strategic planning and marketing. It is a link between the organizations and the environment and takes into account the constantly changing trends and factors impacting the business. Pertaining to this, the present research study is also about the strategic marketing and its tools and how it helps the business to sustain and achieve the path of glory and success. As a Senior Marketing Consultant of Ashanti Marketing Solutions (AMS) Limited, analysis will be undertaken on behalf of a company who wish to enter into a new market with new products and services. Our client is obscure and need solution in regards with which market to enter and what kinds of services and products to be offered. They even want suggestion regarding which country to enter and will be best suitable for their new services. Thus, the main aim of the present research study is to offer recommendation to the client as to which country to offerbycarryingoutmacro-environmentalanalysis.Further,itwillevaluatevarious opportunities and threats the company will face in the new market. Since the company wants to enter into a new country, as a marketing consultant, it is highly recommended to enter into the market of Romania. Further, they should target the service industry of Romania by opening a new food chain called ‘Yummy food’ that focuses on delivering food to Nurseries. Pertaining to this, complete evaluation in relation with the business environment and factors affecting the business will be conducted. Further, various suggestions in regards with the modes of entering into the market of Romania will be given in the later part of the report. No business can succeed and proceed further without segmentation and targeting and thus, thorough analysis of these concepts will be undertaken so that the potential target market for the client can be evaluated. TASK – 1 PESTEL analysis of ROMANIA 2
Paraphrase This Document
Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
Comprehending the term strategy, it is being regarded as one of the most misunderstood business concepts. However, it is quite important for the people at all levels of the firm to apprehend the term strategies and their influences on the business. No business can succeed without prior planning (Coultry, 2008). Thus, it is necessary in the current case as well to carry out complete analysis so that better decisions can be undertaken. Since, the firm wants to enter into the market of Romania that too in the service industry, it is crucial to evaluate the macro-environmental factors that will be affecting the business of opening a new food chain called ‘Yummy food’ that focuses on delivering food to Nurseries. The macro-environmental analysis can be conducted by seeking help of PESTEL framework and explanation of this is underneath: Political –Talking about the Romania, the country operates under the system of parliament. Companies operating within this nation have many opportunities. However, there will be positive as well as negative effect of the political factors on the firm. Due to the positive as well as pragmatic collaboration with the government of ROMANIA, the serviceindustryhasbroughtintosuccessandhascontributedintheeconomic developmentofRomania(ChangandMing-sung,2009).Theserviceindustryin Romania is offering employment opportunities to millions. Furthermore, the government has made many regulations to attract more and more visitors, as it is famous tourist’s destination as well. In addition to this, regional growth fund is also established by the government and thus, service sector will be benefited by this. The market volume and supplyisincreasedcurrentlyandthus,thissectorisgeneratinghigherrevenues (Connolly, 1987). The political system in the nation is quite stable. Other than this, corruption within the system may influence the decision making of the business. Economic–Theeconomicenvironmentinvolvesfactorssuchastaxationlevels, prevailing inflation rate exchange rates, level of unemployment, alternations in the interest rates, availability of finances etc. On the basis of application of these factors in the global context, the economic environment cannot be assessed as a favorable factor for the growth of industry. The slowdown in the economy could be the major concern for the service sector (Papadopoulos, Hongbin and Thomas, 2002). Because of the economic recession, people have to think twice before spending money and the performance of the service industry has also affected. The business of the hotel and travel industry has severely affected by the recessionary tendency. However, government of ROMANIA has 3
made efforts in reducing the interest rates and helped in minimizing the level of unemployment (Peinado and Jose, 2006). Social– This factor includes the culture, lifestyle, living standard of people etc. All these factors have brought many changes related to social and culture all across the world. Due to rise in the cost of living, people now desire to have low cost products and services with high standard of value for the amount being spent by them. Because of these social changes, the thought patterns of people are also changing. In addition, it is impacting the service sector as well (Koch, 2001). The behavior of the consumer is influenced by many factors such as strong brand products, security, easy accessibility, extensive coverage, responsiveness of customer demand, quality standards, discount and promotion offers etc. Technological– This is considered as one of the most significant factors as it directly affects the operations of the business. Articulating about the service industry, it does not encompasses high level of technology, it just simply needs electrical appliances and information technology services which helps in offering comfort to the customers. With the technological advancement taking place in hotel industry such as online booking, advance booking system which helps in maintaining smooth functioning of the operations in hotels and restaurants (Gregory and Voogd, 1990). In addition to this, technology has also rendered a supporting hand in centralizing the supply chain management systems. Further, it is impacting the marketing and promotion of the products and services. This can help the company in establishing their new products in the market of ROMANIA easily and effectively. Environmental– Environmental factors are nowadays playing crucial role in each and every organization. Every firm is required to keep their environment safe and clean by CSR activities and this is acting as a center stage of expectations and preferences of the customers. Clients are becoming more conscious and vigilant about the environment and favor those organizations which are inclined towards saving the natural environment (Talbott, 2006). Thus, it is vital for the companies operating in the service and travel and tourism sector to give due diligence to take into account such operations in the business that helps them in reducing the pollution and save the environment. Legal– Any business organization operating in the market need to follow certain rules, regulations and laws prescribed by the government. It is vital to follow the acts and laws 4
for the smooth flow of activities. For instance, the government of Romania has increased the minimum wage rate to 15.5 percent and thus, the operating cost budget of hotels will be affected (Canina and Enz, 2006). Recommendation from the PESTEL analysis By carryingout PESTELanalysis, it can be concluded thatRomania istourist’s destination and is attracting more and more tourists from all around the world and thus, the footfalls in the restaurant will be more. Companies are focusing on opening new restaurant and no one is engaged in providing food facilities to Nurseries. Hence, opening a food chain called ‘Yummy food’ that focuses on delivering food to Nurseries will be a preeminent option for the company. Furthermore, there is political stability and hence, business will not be influenced much from this factor. In addition to this, due to economic slowdown, Romania government has lowered down the rate of interest. This is the great opportunity for the company to expand their budgeted project (Chung-Herrera and et.al., 2003). With the growing demand in this sector, the food chain will also flourish. Moreover, the food chain “Yummy food” should pay attention towards satisfaction of their target market and should devise their strategies considering the social values and changing preferences of the target market of Romania. In references to the technology, company can promote the food chain by making use of online media such as Facebook, Twitter, websites etc. Online booking facility can also be offered to grab the attention of the clients (Poustie and et.al., 1999). Campaigns can also be carried out to spread the message abouttheproductsandservicesprovidedatthefoodchain.Finally,consideringthe environmental aspect, yummy food should be developed in such a way that it should not cause any harm to the environment and society as a whole. TASK – 2 Modes of market-entry Foreign Direct investment– Foreign direct investment is vital mode for entering into the target market. Under this method, owners have direct control over the business in the targetcountry.Italsoencompassestransferofresourceslike,technology,human resource, capital etc. Since it involves direct ownership, owner can establish high degree of control over the resources (Koch, 2001). However, this method contains high costs and investment. 5
Secure Best Marks with AI Grader
Need help grading? Try our AI Grader for instant feedback on your assignments.
Franchising– Through this method, the client of Ashanti marketing solutions limited can establish their presence on the ground level. In simple words, in franchising or licensing, an independent company known as franchisee carries out the business in the name of another company known as franchisor. Additionally, the franchisor gives the permission to the franchisee to produce goods and services on his behalf (Kotler, 2008).Joint Ventures –This market entry mode is used by the firms pertaining to various reasons. However the most important among them is through joint venture they can share technology, sale goods and services easily in the market. In addition to this, with this method joint product development is also possible (Koch, 2001). Seeking help of this partnership, one partner can sale the products and services in their partner’s home country and vice-versa. Thus, the result out of the venture is doubled revenue, profits and sales. Recommendation for modes of market-entry Above discussion regarding the market entry modes clearly depicts that the client of Ashanti marketing solutions limited should go for joint venture in order to enter into market of Romania. Since the firm is planning to open a food chain called ‘Yummy food’ that focuses on delivering food to Nurseries in Romania, it will be beneficial for them to have partnership with the local resident of Romania so that easy availability of things can be made possible. The other foreign partner of the company will have say in the operations of the food chain and can easily sale brand in the market (Moutinho, 2011). Furthermore, they will be able to have more sales, as the foreign partner will have more knowledge about the preferences, culture and social values of a particular region. Additionally, the investment requirement will be low in this method. Hence, joint venture is the most appropriate method for the client. TASK – 3 Market Segmentation Articulatinginrelationwiththesegmentation,itistheprocesswhichinvolves determining and profiling the distinct group of customers who possess varied needs and preferences. The main job of firm is to determine the segments and then taking decision about the market to target (Barcus, 1981.). Thus, seeking help through segmentation, the firm can better develop their strategies related to design, price, disclose and deliver the products and services so that the customers are satisfied. Other than this, the firm can also devise their 6
marketing plans, activities and programs in order to reflect better than the competitors marketing. There are mainly four types of segmentation demographic, psychographic, geographic, and behavioral segmentation. Explanations of these are done below: Geographic Segmentation– Under this, companies divide the market as per different geographic units such as state, nation, region and particular area. Companies need to change their strategies according the geography (Olsen and Roper, 1998). For instance, fast food retailers have to change their products offering as per the suitability of that particular region. Demographic Segmentation– This segmentation segregate the market into different groups on the basis of income, education, gender, lifestyle, age, religion, race and nationality. The organizations adopting this market segmentation needs to decide on the age group of people, level of education and various other factors of the target market. Psychographic Segmentation– This is vital segmentation nowadays, as it is based on the personality and emotions linked with the purchase choices, lifestyle, emotions, size, length and occasion (Bahn and Granzin, 1985). In simple words, it is dividing the people based on the social-class features. Behavioral Segmentation– Behavioral segmentation is the process of dividing the market in terms of attitude, knowledge, brand loyalty and distribution channel being used. The client of Ashanti marketing solution limited is intending to target nursery food supplies in Romania. They are focusing on local as well as tourists. The main target groups are the people who have desire for good food and at the same time wants fascinating atmosphere for their children. Further, the company is locating their business in the market of Romania. This city will offer in return too much and the people being drawn expect a place where they will get the best of everything (Lewis, 1984). The food chain will offer yummy, nutritious and healthy food to their target customer i.e. toddlers and children, accompanied with wide variety in menu. Thus, the main goal of food chain will be “something for every child”. The target segment of the company will be: Children of Working parents– They work all day and stay away from home in a strange city. They want such place that offers yummy, healthy and nutritious food to their toddlers and children (Friedmann, 2005). They want to use the money they are earning in such places that help them in offering value for their money. 7
Tourists– Since, the food chain will be established in Romania, it is a great source of tourists all around the globe (Ahmed, Barber and Astous, 1998). There are many attractions in Romania, due to which more and more visitors travel to visit this place in order to explore the rich history. The food chain will attract the tourist which have toddlers and children and want healthy food for them. School going children– The food chain will also going to target school going children. Nowadays most of the schools offer food facility to their students and thus, food chain can render supporting hands by delivering healthy and yummy food to the children (McNeal, 1999). Target market strategy The main aim of the food chain ‘yummy food’ is to target diverse range of clients ranging from age group 0 to 10 years and with a yearly family income of $30,000. Further, the target people are children of working parents, tourists and school going children. These are being chosen because these are the groups of working parents, tourist and school going children. In addition to this, they are ones who are ready to spend money at a value price for their children food (Brotherton, 2000). Further, the characteristics of the customers are made available from the demographic segmentations. Moreover, the geographic involves people from neighboring cities, tourists from varied regions and local areas of Romania. TASK – 4 Porter’s generic strategies For the purpose of achieving competitive advantage, porter has suggested the four generic strategies. These strategies are dependent on the extent to which the companies differentiate their products and services. These strategies are as follows: Cost leadership– This is being defined as the strategy through which the firm becomes the lowest cost producer within the industry. This is the most traditional method of manufacturing the goods on a large scale so as to achieve economies of scale (Brotherton, 2000). Further, this strategy needs close cooperation of each and every functional areas of the business. Differentiation leadership– Seeking help from this strategy, companies try to capture large market and try to offer differentiated products in the market. It involves positioning 8
Paraphrase This Document
Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
the product uniquely in the market with premium price (Palmer, 2004). This can be achieved by the firms by offering superior quality products, promotional support, brand image and distribution across all channels. Cost focus– With this strategy, the firm target small number of market segment with low cost. The products offered in this will be basic and similar to that being sold in higher prices (Hair, 2008). Differentiation focus– Same as the differentiation leadership strategy, the only difference is the size of the market. Here, differentiated products are offered in the market with limited or small number of target market. Recommendation Asperthemarketsegmentationandanalysisofthetargetmarket,itishighly recommended to our client to take into consideration differentiation focus strategy in order to achieve competitive advantage. This strategy is suggested to the company because of the many reasons. Firstly,the target market of the firm is too small. Secondly, they are offering quality products to the children and toddlers of family income more than $30,000 a year. Differentiation focus strategy involves positioning the product uniquely in the market with premium price. Through this, the food chain will be able to achieve a competitive edge over the other firms operating in the same market. CONCLUSION Thus, from the above analysis and study, as a senior marketing consultant, it can be said to our client that they must open a new food chain called ‘Yummy food’ in ROMANIA through joint venture. With this market entry mode, they will be able to have more sales, as the foreign partner will have more knowledge about the preferences, culture and social values of a particular region. In addition to this, after evaluating the concepts related to market segmentation and targeting, it can be articulated that seeking help through segmentation, the firm can better develop their strategies related to design, price, disclose and deliver the products and services so that children and toddlers and their parents are satisfied. Finally, company can gain competitive advantage,byadoptingthegenericstrategieseffectivelyandunderthecurrentcase; differentiation focus will be highly effective and efficient for company’s growth and success. 9
REFERENCES Books and journals Ahmed, A.S., Barber, M. and Astous, A., 1998. Segmentation of the Nordic winter sun seekers market.Journal of Travel and Tourism Marketing, 7(1), pp.39-63. Bahn, D.K. and Granzin, L.K., 1985. Benefit segmentation in the restaurant industry.Journal of the Academy of Marketing Science, 13(3), pp.226-247. Barcus, F., 1981. The nature of television advertising to children. In: Palmer E, Dorr D, eds. Children and the Faces of Television.Academic Press, pp.273–285. Brotherton,B.,2000.AnIntroductiontotheRomaniaServiceIndustry.TheBusiness Environment. Canina, L. and Enz, C., 2006. Why Discounting Still Doesn't Work: A Hotel Pricing Update. Center for Service Research Report, 6(2). Chang, Y. and Ming-sung, K., 2009. Governance and the Choice of Entry Mode by FDI Firms Entering China.Economics Bulletin, 29(4), pp.2957-2966. Chung-Herrera, B.G., Enz, C.A. and Lankau, M.J., 2003. Grooming Future Service Leaders: A Competencies Model.Cornell Hotel and Restaurant Administration Quarterly, 44(3), pp.17-25. Connolly, S.G., 1987.Finding, Entering and Succeeding in a Foreign Market. Englewood Cliffs. NJ: Prentice-Hall. Coultry, M., 2008.Strategic Management in Action. 4thed. Prentice Hall, Friedmann, L., 2005.Marketing Strategies That Foster Healthy Food and Beverage Choices in Children and Youth. Presentation at a Workshop for the Committee on Food Marketing and the Diets of Children and Youth. Gregory, A. and Voogd, H., 1990.Can places be sold for tourism? in Ashworth, Gregory and Brian Goodall, Marketing tourism places. London: Routledge, Hair, J., 2008.Essentials of marketing research. 1sted. Boston: McGraw-Hill/Higher Education. Koch, A.J., 2001. Factors influencing market and entry mode selection: developing the MEMS model.Marketing Intelligence & Planning, 19, pp.351-361. Kotler, P., 2008.Marketing Management. Princeton. Lewis,C.R.,1984.Thebasisofhotelselection.TheCornellHotelandRestaurant Administration Quarterly, 25(1), pp.54-69. 10
McNeal, J.U., 1999.The Kids Market: Myth and Realities. Ithaca, NY: Strategist. Moutinho, L., 2011.Strategic management in tourism.CABI. Olsen, M.D. and Roper, A., 1998. Research in Strategic Management in the Service Industry. Service Management, 17, pp.111-124. Palmer, E., Cantor, J., Kunkel, D., Dowrick, P., Linn, S. and Wilcox, B., 2004.Psychological Implications of Commercialism in Schools.Washington, DC: American Psychological Association Task Force on Advertising and Children. Papadopoulos,N.,Hongbin,C.andThomas,D.R.,2002.Towardatradeoffmodelfor international market selection.International Business Review, 11, pp.165-192. Peinado, E.S. and Jose, P., 2006. A multidimensional concept of uncertainty and its influence on the entry mode choice: An empirical analysis in the service sector.International Business Review, 15, pp.215-232. Poustie, M., Ross, J., Geddes, N. and Stewart, W., 1999.Service and Tourism Law. Office of National Staistics. Schools, J. and Whittington, 2008.Exploring Corporate Strategy: Text and Cases. 8thed. Prentice Hall. Talbott, B., 2006.The Power of Personal Service. Center for Service Research White Paper. 11