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Human Resource Management- Marks and Spencer

   

Added on  2020-01-28

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STRATEGIC RESOURCEMANAGEMENT
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Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Human resource management contributes to the achievement of organisational objectives11.2 Role of human resource management within organisation...................................................21.3 Process to plan human resource requirements......................................................................2TASK 2............................................................................................................................................32.1 Recruitment and retention strategies used in organisation....................................................32.2 Techniques used for employee development in an organisation..........................................42.3 Contribution of human resource development techniques and ensuring engagement ofemployees....................................................................................................................................42.4 Effective strategies used by HRM department to support achievement of organisationalstrategy........................................................................................................................................5TASK 3............................................................................................................................................53.1 The physical resources required to ensure attainment of objectives.....................................53.2 Role of physical resource management within an organisation............................................63.3 Appraise the process that an organisation uses to plan its physical requirements................6TASK 4............................................................................................................................................74.1 Marketing activities contribute in achievement of organisational objectives.......................74.2 Role of marketing operations within organisation................................................................74.3 Appraise processes that an organisation uses to develop its market.....................................8TASK 5............................................................................................................................................85.1 Information system management contributes in achievement of organisational objectives.85.2 Evaluate role of marketing operations within organisation..................................................85.3 Appraise processes that an organisation uses to plan its information systems requirements.....................................................................................................................................................9CONCLUSION ...............................................................................................................................9REFERENCES..............................................................................................................................10
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INTRODUCTIONStrategic resource management refers to proactive management of employees to maintaintheir efficiency and productivity for smooth functioning of organisation. HR manager conductsdifferent activities like selecting prospective employees, determining their payroll and makingemployees work in collaborative manner. It helps to improve the quality standards of individualswhile working in company and maximising mutual benefit of employment. Through strategicresource management, systematic approach is determined to analyse the current utilization ofresources and modify them according to the changes in market conditions (Berman and et. al,2015). Marks and Spencer is a leading multinational retail company that is specialized inavailing clothing, food and home products for their target market. In the current report, citedorganisation is focused to develop strategies for proper management of its workforce.TASK 11.1 Human resource management contributes to the achievement of organisational objectivesMarks and Spencer is a large business enterprise where several transactions take placesimultaneously. Human resource professionals are involved in formulating strategies that focuson recruitment and retention of skilled employees so as to promote company’s productivity.HRM contributes in many ways to attain organisational objectives that are listed as below:Employee engagement: Primarily, human resource department of M&S conductsprocedure of recruitment and selection in effectual manner (Levenson, 2014). They takein consideration the fact that candidates are provided with equal opportunity to presenttheir skills and abilities through laws and regulations. Training and development: According to this function, HR specialists provide trainingand development sessions to workforce so that it increases their productivity. Marks andSpencer adopt on the job and off the job training sessions for employees. They createtraining manuals, facilitate instructions and ensure training objectives of individuals.Compliance management: Another crucial contribution of human resource manager is tohandle labour relation and dispute resolution in Marks and Spencer. The cited businessenterprise will ensure that the employees are made familiar with government regulationswith regard to wage, labour and equal opportunity requirements.
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Cost and quality control: In addition to this, human resource specialists develop suchcompensation packages, benefit materials and employee assistance program that willhelp to reduce cost of production for the company (Boselie, 2014). HR team of M&S isresponsible for quality control that is directly related with successful accomplishment ofcompany’s goals.1.2 Role of human resource management within organisationHRM is considered as an important branch of management that ensures propercontrolling and monitoring of manpower. Managers in M&S are responsible to hire, train anddevelop staff and when it is necessary HR managers dismiss them. HR manager is able to makemaximum and optimum utilisation of existing talent so that desired outcome can be generated.Role of HR manager is to coordinate employee benefits and suggest employees to train anddevelop them regarding upcoming future responsibilities.Marks and Spencer is able to acquire higher profitability and develop brand image incompany by increasing commitment level of individuals. They adopt various motivationaltechniques like availing positive work environment, reward system and career enrichment ofindividuals so that desired outcome can be attained (Smith, 2014). As they hire right employeesfor the right position, it becomes beneficial to handle critical challenges that are taking place atthe workplace. HR team of M&S helps to expand business operations by developing competitiveedge in the market. They make efforts to build capacity of company by offering expectedservices and products to customers. 1.3 Process to plan human resource requirementsEvery year, M&S requires number of employees to undertake different activities andoperations in the favour of organisation. In order to conduct this process effectively, one shouldidentify current and future needs of employees and managers in the cited firm (Molina-Azorín,2014). It helps to achieve organisational goals in a better way. Now, below described is theprocess that is used by M&S to plan human resource requirements:HR team of concerned business firm will determine and analyse organisational objectivesin an effective manner. The HR mangers will focus on this prospect so that the objectiveto be achieved will be attained by proper and effective strategies formulation.
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