(DOC) HRM in the SME Sector
Added on 2021-06-30
26 Pages5077 Words92 Views
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Student DeclarationThis is to confirm that this submission is my own work, produced without any external helpexcept acceptable support from my lecturer. It has not been copied from any other person’swork (published or unpublished), and has not previously been submitted for assessment eitherat GBS or elsewhere. I confirm that I have read and understood the ‘GBS AcademicGood Practice and Academic Misconduct: Policy and Procedure’ available on Moodle.I confirm I have read and understood the above Student Declaration.Student Name (print)SignatureDate1
Table of ContentsIntroduction......................................................................................................................................2L01 The process involved in the recruitment of staff relevant to own setting....................3L2 monitoring and supporting process of Pharmacy2U company....................................10L3. Legal and ethical responsibility of human resource management..............................15L04 planning for own learning requirement to managing staff.........................................19Conclusion.....................................................................................................................................23Reference.......................................................................................................................................242
IntroductionThis assignment mainly focused on the HR activities of a Small and medium-sized organization.For this assignment, we select Pharmacy2U company which is a UK-based company establishedat 1999. Its s a small and medium-sized organization who are mainly responsible for providingonline pharmacy services for their customers. Daniel Lee is the founder of this organization. Tomaintain their all-organizational activities in systematic order, they follow HR activities. In thisassignment, we learn about what process they follow for their recruitment, what process theyfollow to monitor their employees, the legal and ethical responsibility of their human resourcemanagement, and a plan where they are managing their staff by arranging their required trainingprogram. 3
L01 The process involved in the recruitment of staff relevant to ownsettingThe factors to be considered when planning and undertaking the recruitment of staff inown healthcare setting. Pharmacy2U is a small and medium-sized organization where 200 people work together toprovide their services to their customers (Aust et al.,2020). To get skilful employee, everycompany need to set a specific recruitment policy where they can get quality employees easily.For planning for their recruitment process, they need to consider some factors; those are givenbelow:Qualificationorganization’s needs can be changes based on their situation and their need also. If anorganization wants to improve their branding sector, they need to find those employees who areable to promote their products and services in an effective way (Stahl et al.,2020). ForPharmay2U company, they need to establish a strong online platform where they can target moregroups of customers and sell more products. For this need, they need to recruit those employeeswho will be responsible for developing their web site and also for their maintenance. Source of recruitmentDifferent company recruits their employee from different sources. Some company recruits theiremployee from internal sources, which help them to save their cost. Some other companiesrecruit their employees from external sources where they need to spend an amount of money foradvertising and spend a huge time to select their required employees (Lopez-Cabrales etal.,2020). So, this process can also create some impact in recruitment planning. Wages and salaryEvery organization needs to set a specific salary which they need to pay for their new employees.In the recruitment process, they find a suitable employee which they can afford with theirselected salary. Selecting salary is important when a company is planning for their recruitment. Training and manpower development4
Before the recruitment process, a company needs to set some training and development programswhere they can develop their new employee’s skills (Caligiuri et al.,2020). Without thosetraining and development processes, an employee won’t be able to adopt their neworganization’s culture. So, this is another factor which needs to be considered when anorganization plan for their recruitment. 5
How HR management team of Pharmacy2U could ensure staff are retained in ownhealthcare settingStaff retaining is a process where a company can reduce its employee turnover rate. From thisprocess, a company can reduce the cost of its recruitment process. The HR management ofPharmacy2U company maintains some activities where they can retain their employees. Thoseare given below:EqualityTo retain their employee, they need to maintain equality for their all employee. In this case, theywon’t be able to divide their employees based on their gender, nationality, religion etc. Theyneed to judge their employees based on their performance and their progress rate. Work-life balanceThere are some companies who pressure their employee to do more work for their organizationwhich is a violation of work-life balance rules. To retain their employee, they need to maintain aproper work-life balance for their employee where employees can get enough time for theirfamilies (Bandivadekar et al.,2020). Without that, they won’t satisfy their employees, who canincrease their employee turnover rate. Enough remunerationTo reduce the turnover rate, companies need to pay enough salary for their employee. Somecountry set some remuneration rules where every company in their country need to pay aminimum wage which is set by their government (Wykes et al.,2019). Without that, a companywon’t be able to get more outcomes from their employees, and they can face their increasingemployee turnover rate also. Effective supervisionIn this section, every company needs to ensure some activities such as a one-way directionprocess, an effective communication process between their supervisor and their subordinate, andclear direction from their leader (Bartakova et al.,2017). Without that, a company won’t getenough outcome from their employee, and they will dissatisfy with these types of supervision. 6
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