Work Placement Portfolio Part 2
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This document is the second section of the Work Placement Portfolio for CHC33015 Certificate III in Individual Support. It provides instructions on how to collect evidence and complete tasks related to the course.
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Student Name: BARJESH KUMAR
Student ID:E0718411
32476B/P2 Work Placement Portfolio
E1144
CHC33015 Certificate III
in Individual Support
(Ageing, Home and
Community)
Your Work Placement
This is document 6(b) of
7.
1. Background/overview
During your work placement, you will be undertaking
a variety of duties and tasks that relate to your course
and the role of a care support worker.
You will need to successfully demonstrate that you
can perform tasks required in the work environment
and collect evidence.
Your workplace portfolio is divided into four sections.
These need to be submitted in four parts following the
training and assessment plan agreed upon with your
Workplace Assessor. This is the second section.
Your Supervisor will give you guidance and feedback
on your performance, supporting you to complete the
tasks in an appropriate and professional manner.
Deliverables
1. Write your studen
name and ID at the
top of this page.
2. Please follow the
instructions in each
part of your portfolio
3. Please ensure you
complete all
templated sections of
this document and
include any
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 1 of
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Student ID:E0718411
32476B/P2 Work Placement Portfolio
E1144
CHC33015 Certificate III
in Individual Support
(Ageing, Home and
Community)
Your Work Placement
This is document 6(b) of
7.
1. Background/overview
During your work placement, you will be undertaking
a variety of duties and tasks that relate to your course
and the role of a care support worker.
You will need to successfully demonstrate that you
can perform tasks required in the work environment
and collect evidence.
Your workplace portfolio is divided into four sections.
These need to be submitted in four parts following the
training and assessment plan agreed upon with your
Workplace Assessor. This is the second section.
Your Supervisor will give you guidance and feedback
on your performance, supporting you to complete the
tasks in an appropriate and professional manner.
Deliverables
1. Write your studen
name and ID at the
top of this page.
2. Please follow the
instructions in each
part of your portfolio
3. Please ensure you
complete all
templated sections of
this document and
include any
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 1 of
53
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Evidence of your performance must be collected and
submitted to your assessor. This document, the Work
Placement Portfolio Part 2, outlines activities 1–4
and provides instructions on how to collect evidence.
2. Work Placement Portfolio
You will be required to complete each task in this
portfolio at your host organisation under the
supervision of an approved Workplace Supervisor
(See Workplace Assessment Guide).
Your Open Colleges Work Place Assessor (WPA) will
conduct workplace assessments for key Portfolio
tasks. These are identified by the use of the following
text:
This task must be assessed in the workplace by
your Open Colleges Work Place Assessor (WPA).
D
at
e:
WPA
name
:
WPA
signat
ure:
Outco
me
(S/NYS
):
A workplace visit will be arranged through
discussions with your WPA, and will take place
appendices or extra
evidence/templates
within this one Word
file for submission.
4. Save this single Word
document using the
following naming
convention:
studentname_studen
d_32476B_P2.docx.
5. Upload this
completed document
in Open Space using
the relevant
Assessment Upload
link in this Module.
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 2 of
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submitted to your assessor. This document, the Work
Placement Portfolio Part 2, outlines activities 1–4
and provides instructions on how to collect evidence.
2. Work Placement Portfolio
You will be required to complete each task in this
portfolio at your host organisation under the
supervision of an approved Workplace Supervisor
(See Workplace Assessment Guide).
Your Open Colleges Work Place Assessor (WPA) will
conduct workplace assessments for key Portfolio
tasks. These are identified by the use of the following
text:
This task must be assessed in the workplace by
your Open Colleges Work Place Assessor (WPA).
D
at
e:
WPA
name
:
WPA
signat
ure:
Outco
me
(S/NYS
):
A workplace visit will be arranged through
discussions with your WPA, and will take place
appendices or extra
evidence/templates
within this one Word
file for submission.
4. Save this single Word
document using the
following naming
convention:
studentname_studen
d_32476B_P2.docx.
5. Upload this
completed document
in Open Space using
the relevant
Assessment Upload
link in this Module.
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 2 of
53
approximately half way through your work placement.
The visit served to enable observation/demonstration
of these key tasks. Take every opportunity to practice
these tasks with your colleagues or supervisor in
advance of your WPA visit. You may also need to
prepare some task documentation in readiness for
your WPA visit. If so, this will be clearly indicated in
the relevant task instructions. Where required, your
WPA may also ask a short contingency question
based on the task.
Your WPA will deem your assessment performance
as either Satisfactory (S) or Not Yet Satisfactory
(NYS). Where your assessment performance is
deemed NYS, you will be required to participate in the
relevant assessment again.
Before you move onto the third part of the portfolio,
make sure you have completed all the tasks in this,
the second section, and that you have uploaded your
work to Open Space.
Activity 1: Individual care Planning This is Activity 1 of 1
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The visit served to enable observation/demonstration
of these key tasks. Take every opportunity to practice
these tasks with your colleagues or supervisor in
advance of your WPA visit. You may also need to
prepare some task documentation in readiness for
your WPA visit. If so, this will be clearly indicated in
the relevant task instructions. Where required, your
WPA may also ask a short contingency question
based on the task.
Your WPA will deem your assessment performance
as either Satisfactory (S) or Not Yet Satisfactory
(NYS). Where your assessment performance is
deemed NYS, you will be required to participate in the
relevant assessment again.
Before you move onto the third part of the portfolio,
make sure you have completed all the tasks in this,
the second section, and that you have uploaded your
work to Open Space.
Activity 1: Individual care Planning This is Activity 1 of 1
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In consultation with your Workplace Supervisor,
identify at least three (3) people with complex
needs e.g. COPD (Chronic Obstructive
Pulmonary Disease), heart disease, Multiple
Sclerosis, Diabetes, Parkinson’s Disease,
Huntington’s Disease. Your selection must
include one (1) client with dementia and one (1)
client with diverse needs.
Evaluate and prioritise the needs of these three
(3) people and then develop an individualised
care plan for each person.
Use information from both your individualised
care plans at your workplace and that in
Appendix 1. These individualised care plans will
be used in activities throughout the portfolio.
Each plan must include (where relevant):
communication
mobility
toileting and continence
showering, dressing and grooming
pressure area and skin care
eating and drinking
sleep and settling routines
specialised care plans
socialisation
Deliverables
To do:
1. Complete this
activity as per the
instructions, using
the three individual
care plans
templates provided
in appendix 1a, 1b
and 1c.
2. Save your file.
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identify at least three (3) people with complex
needs e.g. COPD (Chronic Obstructive
Pulmonary Disease), heart disease, Multiple
Sclerosis, Diabetes, Parkinson’s Disease,
Huntington’s Disease. Your selection must
include one (1) client with dementia and one (1)
client with diverse needs.
Evaluate and prioritise the needs of these three
(3) people and then develop an individualised
care plan for each person.
Use information from both your individualised
care plans at your workplace and that in
Appendix 1. These individualised care plans will
be used in activities throughout the portfolio.
Each plan must include (where relevant):
communication
mobility
toileting and continence
showering, dressing and grooming
pressure area and skin care
eating and drinking
sleep and settling routines
specialised care plans
socialisation
Deliverables
To do:
1. Complete this
activity as per the
instructions, using
the three individual
care plans
templates provided
in appendix 1a, 1b
and 1c.
2. Save your file.
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 4 of
53
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behaviour support
goal setting.
Activity 2: Communication strategies This is Activity 2 of 1
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goal setting.
Activity 2: Communication strategies This is Activity 2 of 1
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53
In consultation with your Workplace Supervisor,
identify a client with complex communication
needs. These needs must include some form of
non-verbal communication (this could be a client
from Activity 1).
Provide a written report of the types of strategies
that could be used with this client to facilitate
their communication with others (approximately
200 words).
Your report should include a separate paragraph
on each of the following:
type of impairment
communication strategies identified to meet
the needs of the client
potential barriers to the effective use of
strategies
possible contingencies to manage the
above
evaluation methods.
Complete the written report on the following
page.
Deliverables
To do:
1. Complete the
written report
according to the
instructions using
the template
provided on the
next page.
2. Save your file.
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 6 of
53
identify a client with complex communication
needs. These needs must include some form of
non-verbal communication (this could be a client
from Activity 1).
Provide a written report of the types of strategies
that could be used with this client to facilitate
their communication with others (approximately
200 words).
Your report should include a separate paragraph
on each of the following:
type of impairment
communication strategies identified to meet
the needs of the client
potential barriers to the effective use of
strategies
possible contingencies to manage the
above
evaluation methods.
Complete the written report on the following
page.
Deliverables
To do:
1. Complete the
written report
according to the
instructions using
the template
provided on the
next page.
2. Save your file.
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 6 of
53
Communication strategies written report
Strategies to
facilitate
communication with
others
Details / notes
(approx. 40 words for each
section)
Note: do not use the client’s real
name.
Type of impairment. John has hearing
impaired. It is very hard
for him to understand
what the next is saying to
him due his deafness. It
is very hard to make a
communication with him.
Identified
communication
strategies
used to meet
the needs of
the client.
Speak clearly, slowly,
distinctly, but naturally
without shouting or
exaggerating mouth
movements. Say his name
“John” before beginning
a conversation. Face
expression and body
language is helpful to
communicate with him.
Potential Gender differences, different
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Strategies to
facilitate
communication with
others
Details / notes
(approx. 40 words for each
section)
Note: do not use the client’s real
name.
Type of impairment. John has hearing
impaired. It is very hard
for him to understand
what the next is saying to
him due his deafness. It
is very hard to make a
communication with him.
Identified
communication
strategies
used to meet
the needs of
the client.
Speak clearly, slowly,
distinctly, but naturally
without shouting or
exaggerating mouth
movements. Say his name
“John” before beginning
a conversation. Face
expression and body
language is helpful to
communicate with him.
Potential Gender differences, different
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 7 of
53
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barriers to the
effective use
of strategies.
language, different culture, less
eve contact and illness is main
barriers to the effective use of
strategies
Possible
contingencies
to manage the
above.
Looking at his face while
speaking and listening is
best idea to manage a
good communication.
Body language and
normal clear English is
helpful to manage a
communication with
John.
Evaluation
methods.
Good communication, face
expression. Heathy environment.
Also progress notes, acer
plans, assessments and
observations are all ways
to evaluate the
effectiveness of the
strategies
Good work, Satisfactory
(previously marked)
Activity 3: Healthy body functioning This is Activity 3 of 1
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effective use
of strategies.
language, different culture, less
eve contact and illness is main
barriers to the effective use of
strategies
Possible
contingencies
to manage the
above.
Looking at his face while
speaking and listening is
best idea to manage a
good communication.
Body language and
normal clear English is
helpful to manage a
communication with
John.
Evaluation
methods.
Good communication, face
expression. Heathy environment.
Also progress notes, acer
plans, assessments and
observations are all ways
to evaluate the
effectiveness of the
strategies
Good work, Satisfactory
(previously marked)
Activity 3: Healthy body functioning This is Activity 3 of 1
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 8 of
53
Using the individualised care plans from activity
1, write a reflection for each of the three (3)
clients that describes how you were able to
support healthy body functioning.
Each reflection must include:
a description of the body system selected
(e.g. respiratory system)
strategies identified in the individualised
care plan used to promote healthy
functioning (e.g. smoking
elimination/reduction)
your role in providing support
your reflection on the outcome of your
support.
Complete the three reflective journals on the
following page.
Deliverables
To do:
1. Complete the three
(3) reflective
journals according
to the instructions
using the template
provided on the
next page.
2. Save your file.
Healthy body functioning
Reflective journal entry 1
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53
1, write a reflection for each of the three (3)
clients that describes how you were able to
support healthy body functioning.
Each reflection must include:
a description of the body system selected
(e.g. respiratory system)
strategies identified in the individualised
care plan used to promote healthy
functioning (e.g. smoking
elimination/reduction)
your role in providing support
your reflection on the outcome of your
support.
Complete the three reflective journals on the
following page.
Deliverables
To do:
1. Complete the three
(3) reflective
journals according
to the instructions
using the template
provided on the
next page.
2. Save your file.
Healthy body functioning
Reflective journal entry 1
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 9 of
53
(approx. 200 words)
Make sure you include:
a description of the body system selected (e.g. respiratory
system)
strategies identified in the individualised care plan used to
promote healthy functioning (e.g. smoking
elimination/reduction)
your role in providing support
your reflection on the outcome of your support.
Journal entry:
The primary organs of the respiratory system are lungs. The main
function of the lungs is exchange of the gases as we breathe. While
inhaling air, the red blood cells collect the oxygen from lungs and while
exhaling the lungs collect the carbon dioxide from red blood cell. The
reduction in oxygen called hypoxia and the complete lack of oxygen
called anoxia. The diseases of respiratory system can be divided into two
categories virus(Influenza) and chronic disease(Asthma).
To promote healthy respiratory system several things can be included
But before that we need to consider the age and disability of the person-
Walking and running for half an hour, if client smokes encourage him/her
to stop smoking, exercise, and yoga and including more healthy food in
diet.
Support worker role and responsibilities to provide healthier service to
client.
Support work is responsible to encourage client to follow up the care plan.
Support worker should do the activities include in care plan. Further,
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 10 of
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Make sure you include:
a description of the body system selected (e.g. respiratory
system)
strategies identified in the individualised care plan used to
promote healthy functioning (e.g. smoking
elimination/reduction)
your role in providing support
your reflection on the outcome of your support.
Journal entry:
The primary organs of the respiratory system are lungs. The main
function of the lungs is exchange of the gases as we breathe. While
inhaling air, the red blood cells collect the oxygen from lungs and while
exhaling the lungs collect the carbon dioxide from red blood cell. The
reduction in oxygen called hypoxia and the complete lack of oxygen
called anoxia. The diseases of respiratory system can be divided into two
categories virus(Influenza) and chronic disease(Asthma).
To promote healthy respiratory system several things can be included
But before that we need to consider the age and disability of the person-
Walking and running for half an hour, if client smokes encourage him/her
to stop smoking, exercise, and yoga and including more healthy food in
diet.
Support worker role and responsibilities to provide healthier service to
client.
Support work is responsible to encourage client to follow up the care plan.
Support worker should do the activities include in care plan. Further,
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 10 of
53
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Support worker can is responsible to:
- Reduce or eliminate smoking.
- Keep him away from cold or wear him proper/ warm cloths.
- Do not take him in dusty and smoky environment.
- Limited or recommended exercises only.
After including these activities in the care plan, the client will have more
healthy body function. As a person is getting old, they are more prone to
disease but we can reduce the chances of diseases by promoting client.
This care plan will not only focus on the respiratory system but will
improve the overall functioning of the body.
The outcome of this includes the betterment of the client by improving
respiratory system and be healthy. According to my reflection to the
support has a good outcome as clients have started to take proper diet
and trying to quit smoking by reducing one cigarette per day. They have
started to exercise on daily basis. Hence, the outcome is positive.
Healthy body functioning
Reflective journal entry 2
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- Reduce or eliminate smoking.
- Keep him away from cold or wear him proper/ warm cloths.
- Do not take him in dusty and smoky environment.
- Limited or recommended exercises only.
After including these activities in the care plan, the client will have more
healthy body function. As a person is getting old, they are more prone to
disease but we can reduce the chances of diseases by promoting client.
This care plan will not only focus on the respiratory system but will
improve the overall functioning of the body.
The outcome of this includes the betterment of the client by improving
respiratory system and be healthy. According to my reflection to the
support has a good outcome as clients have started to take proper diet
and trying to quit smoking by reducing one cigarette per day. They have
started to exercise on daily basis. Hence, the outcome is positive.
Healthy body functioning
Reflective journal entry 2
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 11 of
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(approx. 200 words)
Make sure you include:
a description of the body system selected (e.g. respiratory
system)
strategies identified in the individualised care plan used to
promote healthy functioning (e.g. smoking elimination/reduction)
your role in providing support
your reflection on the outcome of your support.
Reflective journal
http://www.kidport.com/RefLib/Science/HumanBody/DigestiveSystem/
DigestiveSystemOverview.htm
The next body system is the Digestive system. The main part of the Digestive
system is mouth, stomach, small intestine, and large intestine. The main
function of the digestive system is to break down the food, extracting nutrients
and removing the waste from body. The common problem related to digestive
system is Gastroesophageal Reflux Disease (GERD), Gallstones, Celiac
Disease, Crohn's Disease, Ulcerative Colitis, Irritable Bowel Syndrome.
To promote healthy digestive system, the support worker can encourage
eating healthy food, less carbs, more fibre and exercise. These foods can
include in the care plans as well. Oats can be included in the morning for
better bowel movement.
Support worker can encourage client to eat healthy food including veggies
and fruit. Support worker can encourage client to stop drinking soft drinks but
plenty of water. If a client cannot prepare food for himself then support worker
should cook food very simple with very less spices according to client
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 12 of
53
Make sure you include:
a description of the body system selected (e.g. respiratory
system)
strategies identified in the individualised care plan used to
promote healthy functioning (e.g. smoking elimination/reduction)
your role in providing support
your reflection on the outcome of your support.
Reflective journal
http://www.kidport.com/RefLib/Science/HumanBody/DigestiveSystem/
DigestiveSystemOverview.htm
The next body system is the Digestive system. The main part of the Digestive
system is mouth, stomach, small intestine, and large intestine. The main
function of the digestive system is to break down the food, extracting nutrients
and removing the waste from body. The common problem related to digestive
system is Gastroesophageal Reflux Disease (GERD), Gallstones, Celiac
Disease, Crohn's Disease, Ulcerative Colitis, Irritable Bowel Syndrome.
To promote healthy digestive system, the support worker can encourage
eating healthy food, less carbs, more fibre and exercise. These foods can
include in the care plans as well. Oats can be included in the morning for
better bowel movement.
Support worker can encourage client to eat healthy food including veggies
and fruit. Support worker can encourage client to stop drinking soft drinks but
plenty of water. If a client cannot prepare food for himself then support worker
should cook food very simple with very less spices according to client
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 12 of
53
choices. Support worker should do exercise with client so he/she can feel
motivated.
Some client have very common problem regarding digestive system. In
the diet-containing omega and fibre, it will improve the bowel movement
and client will be satisfied due to his healthy life.
My role in providing support to the client is by helping him get anything
when in need and giving him food and all the basic needs of his day.
My reflection of outcome to this is successful as the client eats healthy
diet now and by the help of the support workers and me, he is feeling
happy now. He is trying to manage his diet and be healthy.
Healthy body functioning
Reflective journal entry 3
(approx. 200 words)
Make sure you include:
a description of the body system selected (e.g. respiratory
system)
strategies identified in the individualised care plan used to
promote healthy functioning (e.g. smoking
elimination/reduction)
your role in providing support
your reflection on the outcome of your support.
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 13 of
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motivated.
Some client have very common problem regarding digestive system. In
the diet-containing omega and fibre, it will improve the bowel movement
and client will be satisfied due to his healthy life.
My role in providing support to the client is by helping him get anything
when in need and giving him food and all the basic needs of his day.
My reflection of outcome to this is successful as the client eats healthy
diet now and by the help of the support workers and me, he is feeling
happy now. He is trying to manage his diet and be healthy.
Healthy body functioning
Reflective journal entry 3
(approx. 200 words)
Make sure you include:
a description of the body system selected (e.g. respiratory
system)
strategies identified in the individualised care plan used to
promote healthy functioning (e.g. smoking
elimination/reduction)
your role in providing support
your reflection on the outcome of your support.
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 13 of
53
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Journal entry:
Reflective journal entry 3
Zimmermann, K. (2018). Circulatory system: facts, function & Diseases.
Retrieved from- https://www.livescience.com/22486-circulatory-
system.html
Here I will be describing about the Circulatory system, which is also
known as cardiovascular system. This system is related to the blood flow.
The Circulatory system composes of three different heart, lungs, arteries,
veins, coronary and portal vessels. The blood contains the red cell, white
cells and plasma. The other important part of circulatory system is lymph,
which work as cleaner of the fluid to get rid of unwanted material.
Care plan:
- In his care plan, one of the important tasks is to take him in renal
unit according to his appointment.
- He is on fluid restrictions, limited fluid intake per day. Therefore,
support workers have a responsibility to take care of his fluid intake
according to his fluid chart.
- Alcohol and smoke are restricted and is eliminated around him.
- Food and medications has to be given on time.
- We have to encourage and educate john how to manage his health
by himself as well.
Strategies:
- Strategies of promoting healthy system is by developing policies for
preventing heart diseases by implementing intervention programs at
the local or state level.
- Also by environmental changes of the client may be helpful for
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 14 of
53
Reflective journal entry 3
Zimmermann, K. (2018). Circulatory system: facts, function & Diseases.
Retrieved from- https://www.livescience.com/22486-circulatory-
system.html
Here I will be describing about the Circulatory system, which is also
known as cardiovascular system. This system is related to the blood flow.
The Circulatory system composes of three different heart, lungs, arteries,
veins, coronary and portal vessels. The blood contains the red cell, white
cells and plasma. The other important part of circulatory system is lymph,
which work as cleaner of the fluid to get rid of unwanted material.
Care plan:
- In his care plan, one of the important tasks is to take him in renal
unit according to his appointment.
- He is on fluid restrictions, limited fluid intake per day. Therefore,
support workers have a responsibility to take care of his fluid intake
according to his fluid chart.
- Alcohol and smoke are restricted and is eliminated around him.
- Food and medications has to be given on time.
- We have to encourage and educate john how to manage his health
by himself as well.
Strategies:
- Strategies of promoting healthy system is by developing policies for
preventing heart diseases by implementing intervention programs at
the local or state level.
- Also by environmental changes of the client may be helpful for
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 14 of
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developing innovative ways to monitor and evaluate the client.
- Inter-professional health care practices can take place after the
client leave the hospital and needs special care.
By using and applying the entire care plan, John is healthy and stable.
John is living his life happily, and is satisfied by the help of support
workers service.
As a support I have learned few important things, how important is to
follow the policy and procedure of the organization, care plan, medical
chart and doctors’ appointments.
My reflection on the outcome of this reflective journal is successful as
John is living his healthy life and due to the support of the works and from
me as well. He is better now due to the care plan and strategies.
Please review all 3 answers – ensure you cover the points required for
promoting a healthy system. Your answers are not about the actual
conditions, but about the body systems themselves.
Activity 4: Facilitating empowerment and choice This is Activity 4 of 1
Complete the following task with one of the three
clients from activity 1. This task is a simulated
activity and it must be submitted for marking
prior to attempting the second task, which will
Deliverables
To do:
1. Complete this task
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 15 of
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- Inter-professional health care practices can take place after the
client leave the hospital and needs special care.
By using and applying the entire care plan, John is healthy and stable.
John is living his life happily, and is satisfied by the help of support
workers service.
As a support I have learned few important things, how important is to
follow the policy and procedure of the organization, care plan, medical
chart and doctors’ appointments.
My reflection on the outcome of this reflective journal is successful as
John is living his healthy life and due to the support of the works and from
me as well. He is better now due to the care plan and strategies.
Please review all 3 answers – ensure you cover the points required for
promoting a healthy system. Your answers are not about the actual
conditions, but about the body systems themselves.
Activity 4: Facilitating empowerment and choice This is Activity 4 of 1
Complete the following task with one of the three
clients from activity 1. This task is a simulated
activity and it must be submitted for marking
prior to attempting the second task, which will
Deliverables
To do:
1. Complete this task
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 15 of
53
be in portfolio 3, activity 6.
See the task and table to be completed on the
next page.
according to the
instructions using
the template
provided on the
next page.
2. Save your file.
3. Ensure you have
completed all
activities in this
portfolio and save
your work as a
single Word
document. Follow
the upload
instructions
available on page 1
of this document.
Task 1 – Simulation activity
Client 1 – using the information from one of the care plans in Activity 1,
review the client’s personal socialisation goals. Write a reflective journal
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 16 of
53
See the task and table to be completed on the
next page.
according to the
instructions using
the template
provided on the
next page.
2. Save your file.
3. Ensure you have
completed all
activities in this
portfolio and save
your work as a
single Word
document. Follow
the upload
instructions
available on page 1
of this document.
Task 1 – Simulation activity
Client 1 – using the information from one of the care plans in Activity 1,
review the client’s personal socialisation goals. Write a reflective journal
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 16 of
53
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entry (approximately 150 words) on how you would be able to support
the client to reach their personal goals and aspirations.
The reflection needs to include:
a description of the personal goals
an overview of what you would need to discuss with the client
options and choices that you are able to identify
how you could ensure these choices have some flexibility and
adaptability
your reflection on how a discussion could empower the client and
ensure the development of trust and goodwill
your role in coordinating the delivery, monitoring, evaluation and
review of the personal goals
any risks associated with the above and how you would respond
to them.
Task 1 Personal goals for community participation
Reflective journal entry
(approx. 150 words)
Make sure you include:
a description of what the personal goals are
an overview of what you would need to discuss with the client
options and choices you are able to identify
how you could ensure these choices have some flexibility and
adaptability
your reflection on how a discussion could empower the client
and ensure the development of trust and goodwill
your role in coordinating delivery, monitoring, evaluation and
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 17 of
53
the client to reach their personal goals and aspirations.
The reflection needs to include:
a description of the personal goals
an overview of what you would need to discuss with the client
options and choices that you are able to identify
how you could ensure these choices have some flexibility and
adaptability
your reflection on how a discussion could empower the client and
ensure the development of trust and goodwill
your role in coordinating the delivery, monitoring, evaluation and
review of the personal goals
any risks associated with the above and how you would respond
to them.
Task 1 Personal goals for community participation
Reflective journal entry
(approx. 150 words)
Make sure you include:
a description of what the personal goals are
an overview of what you would need to discuss with the client
options and choices you are able to identify
how you could ensure these choices have some flexibility and
adaptability
your reflection on how a discussion could empower the client
and ensure the development of trust and goodwill
your role in coordinating delivery, monitoring, evaluation and
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 17 of
53
review of the personal goals
any risks associated with the above and how you would
respond to them.
Journal entry: :
I have a client Sandeep Sivia aged 68 years old, his religious his Sikhism.
Every Sunday he wants to go Temple (Gurudwara ) for pray and meet his
community people.
In his personal goal for socialization, it has been written to take him
temple every Sunday as he likes.
Before taking him out check his personal hygiene and other important
things like: -
- Make sure he has taken shower.
- Wear washed and ironed cloths.
- Take his medication with him.
- Make sure, he has taken his brekkie and lunch.
- Goggles and suns cream have been taken.
I discuss with the client about his weekly routine as we go out.
In terms of option, I will ask him whether he is feeling to go out or want to
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 18 of
53
any risks associated with the above and how you would
respond to them.
Journal entry: :
I have a client Sandeep Sivia aged 68 years old, his religious his Sikhism.
Every Sunday he wants to go Temple (Gurudwara ) for pray and meet his
community people.
In his personal goal for socialization, it has been written to take him
temple every Sunday as he likes.
Before taking him out check his personal hygiene and other important
things like: -
- Make sure he has taken shower.
- Wear washed and ironed cloths.
- Take his medication with him.
- Make sure, he has taken his brekkie and lunch.
- Goggles and suns cream have been taken.
I discuss with the client about his weekly routine as we go out.
In terms of option, I will ask him whether he is feeling to go out or want to
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 18 of
53
prefer stay at home. If he is staying at home, we can do some religious
activity according to his wish. I will stay with client and watch every single
activity according to his comfort, and assist him if he required.
My responsibility is, delivered services according to care plan and comfort
of client.
Because of his mobility, his standing is wobbly, so for his safety he has to
stay on wheelchair while he is going out for social or religious activities.
Fall risk and heat stroke are considered as risky factors because of his
mobility and Darwin weather.
Support worker always stay with him to eliminate all risks and plan
according to weather conditions.
If there is any weather warning by Bureau meteorology so we change his
plan and offer him any other alternative according to his wish.
Appendix 1a
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53
activity according to his wish. I will stay with client and watch every single
activity according to his comfort, and assist him if he required.
My responsibility is, delivered services according to care plan and comfort
of client.
Because of his mobility, his standing is wobbly, so for his safety he has to
stay on wheelchair while he is going out for social or religious activities.
Fall risk and heat stroke are considered as risky factors because of his
mobility and Darwin weather.
Support worker always stay with him to eliminate all risks and plan
according to weather conditions.
If there is any weather warning by Bureau meteorology so we change his
plan and offer him any other alternative according to his wish.
Appendix 1a
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 19 of
53
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Individualised Care Plan Template – Client 1
CARE PLAN
Client 1
Affix patient identification label in this box
URN: 132001
Last
name: MUTUKUMARU
Given
name(s): WILFERD
DOB: 10/03/1960
Gender:
MALE
Country
of birth: SRILANKA
Resident need Goal
Daily strategies and
interventions
to achieve goals
Communication / sensory
This client has got
Parkinson’s diseases so his
hearing is quite well to
communicate,
Our goal is work on
his speaking because
he speaks really slow
and unclear so client
We have a better
plan for him to make
his speaking
understandable,
Daily routine
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 20 of
53
CARE PLAN
Client 1
Affix patient identification label in this box
URN: 132001
Last
name: MUTUKUMARU
Given
name(s): WILFERD
DOB: 10/03/1960
Gender:
MALE
Country
of birth: SRILANKA
Resident need Goal
Daily strategies and
interventions
to achieve goals
Communication / sensory
This client has got
Parkinson’s diseases so his
hearing is quite well to
communicate,
Our goal is work on
his speaking because
he speaks really slow
and unclear so client
We have a better
plan for him to make
his speaking
understandable,
Daily routine
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 20 of
53
Most Challenging part of
communication is to
understand him because he
speaks really slow and stuck
sometimes. His
communication is poor.
has got a book there
for his speaking
practice in small
sentences,
By using this book
and other gesture
language, it helps a
lot to understand him.
With the help of book
and effective
communication it
helps to understand
his communication
speaking exercises
from a book, which is
provided by speech
pathologist.
Example –
Providing clean
glasses and make
sure small and
clear sentences
understanding
Short simple
sentences
Use pen and paper
to communicate
Transfer mobility
His mobility is not well for
transfer because his
standing is stiff, shaking and
wobbly on his legs. Need
Assist *2- while transferring,
2 times history of falls.
Our goal is to
increase his mobility
and reduce falls
Encourage him for
morning walk
because he will feel
more strong and
energetic in the
morning as
compared to evening
Personal hygiene:
showering
grooming
dressing.
Our goal is to make
him hygienic with
personal things.
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 21 of
53
communication is to
understand him because he
speaks really slow and stuck
sometimes. His
communication is poor.
has got a book there
for his speaking
practice in small
sentences,
By using this book
and other gesture
language, it helps a
lot to understand him.
With the help of book
and effective
communication it
helps to understand
his communication
speaking exercises
from a book, which is
provided by speech
pathologist.
Example –
Providing clean
glasses and make
sure small and
clear sentences
understanding
Short simple
sentences
Use pen and paper
to communicate
Transfer mobility
His mobility is not well for
transfer because his
standing is stiff, shaking and
wobbly on his legs. Need
Assist *2- while transferring,
2 times history of falls.
Our goal is to
increase his mobility
and reduce falls
Encourage him for
morning walk
because he will feel
more strong and
energetic in the
morning as
compared to evening
Personal hygiene:
showering
grooming
dressing.
Our goal is to make
him hygienic with
personal things.
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 21 of
53
Transfer him in
shower chair and
assist him with
showering, dressing
and grooming, all
these tasks has been
done according to
his requirement and
desire.
To encourage him
for shower every day
and change his
clothes
Personal hygiene
check everyday
Record of Bowel
open
Nutrition:
eating
drinking.
Goal is make sure, he
is eating well and
healthy,
Getting enough
Nutrition, protein and
vitamin.
Feeding him
according to his care
plan,
There is a Dieticians
chart provided by
dieticians,
His wife cooks most
of the time food for a
day.
Our goal is give him
food on time.
Sleep: He is good sleeper; Our strategies are
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 22 of
53
shower chair and
assist him with
showering, dressing
and grooming, all
these tasks has been
done according to
his requirement and
desire.
To encourage him
for shower every day
and change his
clothes
Personal hygiene
check everyday
Record of Bowel
open
Nutrition:
eating
drinking.
Goal is make sure, he
is eating well and
healthy,
Getting enough
Nutrition, protein and
vitamin.
Feeding him
according to his care
plan,
There is a Dieticians
chart provided by
dieticians,
His wife cooks most
of the time food for a
day.
Our goal is give him
food on time.
Sleep: He is good sleeper; Our strategies are
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 22 of
53
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sleep
settings.
he takes nap
according to his body
requirement e.g.
couple of in daytime,
he sleeps before 8pm
every day and wake
up 7 am.
Our duty is transfer
him from wheelchair
to bed and put things
in his reach if he
needs at night like,
water.
making sure he is
getting enough rest
and going on bed on
time.
Most of times he
asks to go for sleep
but sometime I have
to remind him.
Skin integrity
(Braden score 20)
Client goal to check
his pressure sore in
everyday routine as
we aware of
Braden scale.
Our strategy is check
his skin everyday
makes sure there is
no pressure sore, no
skin damage, if
anything report to
supervisor or health
practitioners.
Pain
management
There is blister pack
for his medication,
All kind of medication
is there,
give him Medication
on time (everyday),
Give PRN if required
and medication as
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 23 of
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settings.
he takes nap
according to his body
requirement e.g.
couple of in daytime,
he sleeps before 8pm
every day and wake
up 7 am.
Our duty is transfer
him from wheelchair
to bed and put things
in his reach if he
needs at night like,
water.
making sure he is
getting enough rest
and going on bed on
time.
Most of times he
asks to go for sleep
but sometime I have
to remind him.
Skin integrity
(Braden score 20)
Client goal to check
his pressure sore in
everyday routine as
we aware of
Braden scale.
Our strategy is check
his skin everyday
makes sure there is
no pressure sore, no
skin damage, if
anything report to
supervisor or health
practitioners.
Pain
management
There is blister pack
for his medication,
All kind of medication
is there,
give him Medication
on time (everyday),
Give PRN if required
and medication as
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 23 of
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Potential and actual pain
due to
So we are giving him
medication according
to his plan, suggested
by doctors.
He has not
complained about
pain yet.
charted
Bowel management /
continence
Wilfred has got pad
on and that has been
checked frequently,
Make sure that’s
changed when he
open his Bowel,
He tells us when pad
required to change,
He does in pad
accidently otherwise
he is good to go in
toilet with assist.
Bladder management /
continence
Goal is to reduce the
bed wet number and
bowel movement
daily
Strategy is to keep
urine bottle in reach,
Encourage him
either to go to toilet
before going to sleep
Oats and corn flakes
in the morning with
milk
Toileting He is able to go to
toilet with assist,
Transfer him to toilet
chair,
And take to toilet.
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 24 of
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due to
So we are giving him
medication according
to his plan, suggested
by doctors.
He has not
complained about
pain yet.
charted
Bowel management /
continence
Wilfred has got pad
on and that has been
checked frequently,
Make sure that’s
changed when he
open his Bowel,
He tells us when pad
required to change,
He does in pad
accidently otherwise
he is good to go in
toilet with assist.
Bladder management /
continence
Goal is to reduce the
bed wet number and
bowel movement
daily
Strategy is to keep
urine bottle in reach,
Encourage him
either to go to toilet
before going to sleep
Oats and corn flakes
in the morning with
milk
Toileting He is able to go to
toilet with assist,
Transfer him to toilet
chair,
And take to toilet.
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 24 of
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CARE PLAN
Client 1
Affix patient identification label in this box
URN: 132008
Last
name: MUTUKUMARU
Given
name(s): WILFERD
DOB: 10/03/1960
Gender: MALE
Country
of birth: SRILANKA
Resident need Goal
Daily strategies and
interventions
to achieve goals
Verbal behaviours Make his verbal
behaviours good and
calm
Strategy is to engage
with him in any
communication, and do
not press his trigger to
make him anger, no
veral argument with the
client
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 25 of
53
Client 1
Affix patient identification label in this box
URN: 132008
Last
name: MUTUKUMARU
Given
name(s): WILFERD
DOB: 10/03/1960
Gender: MALE
Country
of birth: SRILANKA
Resident need Goal
Daily strategies and
interventions
to achieve goals
Verbal behaviours Make his verbal
behaviours good and
calm
Strategy is to engage
with him in any
communication, and do
not press his trigger to
make him anger, no
veral argument with the
client
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 25 of
53
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Physical behaviours
His physical behaviour
is calm but only yelled
sometime
No issue at all.
Keep an eye on his
behaviour if there is any
changed.
Wandering / intrusive
behaviour
He stayed at home and
he knows where he is,
No wondering
behaviour noticed at all.
Notice his behaviour if
any changed, to report
to supervisor.
Depression
management /
emotional support
Sometimes he feels
lonely,
That’s why he needs
emotional support to be
someone there.
I sit with him to talk and
listen him if he feels
any stress or emotional.
Socialisation
I take him out for lunch
and dinner, and other
social activities.
His social plan is
designed for every
week, and according to
his religious festival.
Other / specialised or
complex needs
Declaration:
I have been involved in the development of this care plan.
Resident / family
member’s signature: Date:
Staff name and
signature:
Review
date:
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 26 of
53
His physical behaviour
is calm but only yelled
sometime
No issue at all.
Keep an eye on his
behaviour if there is any
changed.
Wandering / intrusive
behaviour
He stayed at home and
he knows where he is,
No wondering
behaviour noticed at all.
Notice his behaviour if
any changed, to report
to supervisor.
Depression
management /
emotional support
Sometimes he feels
lonely,
That’s why he needs
emotional support to be
someone there.
I sit with him to talk and
listen him if he feels
any stress or emotional.
Socialisation
I take him out for lunch
and dinner, and other
social activities.
His social plan is
designed for every
week, and according to
his religious festival.
Other / specialised or
complex needs
Declaration:
I have been involved in the development of this care plan.
Resident / family
member’s signature: Date:
Staff name and
signature:
Review
date:
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 26 of
53
Review
date:
Review
date:
Review
date:
Review
date:
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 27 of
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date:
Review
date:
Review
date:
Review
date:
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 27 of
53
Appendix 1b
Individualised Care Plan Template – Client 2
CARE PLAN Client 2
Affix patient identification label in this box
URN:
577614
Last
name:
Frank
Given
name(s):
Rolf
DOB:
26/12/1955
Gender:
Male
Country
of birth:
Australia
Resident need Goal
Daily strategies and
interventions
to achieve goals
Communication /
sensory
Mr Frank has little bit
hearing problem, he got
Check his hearing aid
before speak for
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 28 of
53
Individualised Care Plan Template – Client 2
CARE PLAN Client 2
Affix patient identification label in this box
URN:
577614
Last
name:
Frank
Given
name(s):
Rolf
DOB:
26/12/1955
Gender:
Male
Country
of birth:
Australia
Resident need Goal
Daily strategies and
interventions
to achieve goals
Communication /
sensory
Mr Frank has little bit
hearing problem, he got
Check his hearing aid
before speak for
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 28 of
53
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hearing Impairments on
in both ears,
Goal is Make sure
hearing aid is cleaning
and has enough battery.
effective
communication,
Transfer mobility
He is independent to
walk, he has dementia
but he knows his house
well,
Sometime has to remind
him where is everything,
Keep telling him about
all activities,
I have to up to date
him according to his
care plan,
And make his
schedule for the day,
Follow his care plan
instruction,
Personal hygiene:
showering
grooming
dressing.
Goal is to make him
ready for activities and
encourage him for
personal hygiene byself
Shower and grooming
has been done In the
morning if he is
agreed, then dressed
him up, Check his
hair, nails, and cloth
make sure they are
cleaned,
Nutrition:
eating
drinking.
Support worker has to
cook and shop for him,
Goal is make sure he
has enough and healthy
food and participation in
cooking
Cook according to
plan,
Ask him if he wants to
eat anything special,
Follow the diet chart
for him,
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 29 of
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in both ears,
Goal is Make sure
hearing aid is cleaning
and has enough battery.
effective
communication,
Transfer mobility
He is independent to
walk, he has dementia
but he knows his house
well,
Sometime has to remind
him where is everything,
Keep telling him about
all activities,
I have to up to date
him according to his
care plan,
And make his
schedule for the day,
Follow his care plan
instruction,
Personal hygiene:
showering
grooming
dressing.
Goal is to make him
ready for activities and
encourage him for
personal hygiene byself
Shower and grooming
has been done In the
morning if he is
agreed, then dressed
him up, Check his
hair, nails, and cloth
make sure they are
cleaned,
Nutrition:
eating
drinking.
Support worker has to
cook and shop for him,
Goal is make sure he
has enough and healthy
food and participation in
cooking
Cook according to
plan,
Ask him if he wants to
eat anything special,
Follow the diet chart
for him,
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 29 of
53
Sleep:
sleep
settings.
He sleeps early and
wake up at 7 am,
On few occasion I have
to remind him to go to
bed,
Goal is to make his
sleep better,
Give him comfortable
cloth before sleep,
Put his things in his
reach which he needs
at night,
Skin integrity
(Braden score 20)
He is independent and
comfortable to walk so
no issue of pressure
sore in day time,
Every morning support
worker check his skin if
anything happen or
any pressure,
Pain management
Potential and actual
pain due to
He has pain killer in his
blister pack in every day
tablet,
He has strong pain killer
as well if he feels more
pain,
For any other panic
attack call 000
Ask him in discussion,
Does he has any pain
or irritation,
Bowel management /
continence
He goes to toilet by
himself, no issue with
his Bowel motion.
Support workers Ask
him,
Does he open his
bowel today to make
sure his bowel motion
is working well.
Bladder management / Urine
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 30 of
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sleep
settings.
He sleeps early and
wake up at 7 am,
On few occasion I have
to remind him to go to
bed,
Goal is to make his
sleep better,
Give him comfortable
cloth before sleep,
Put his things in his
reach which he needs
at night,
Skin integrity
(Braden score 20)
He is independent and
comfortable to walk so
no issue of pressure
sore in day time,
Every morning support
worker check his skin if
anything happen or
any pressure,
Pain management
Potential and actual
pain due to
He has pain killer in his
blister pack in every day
tablet,
He has strong pain killer
as well if he feels more
pain,
For any other panic
attack call 000
Ask him in discussion,
Does he has any pain
or irritation,
Bowel management /
continence
He goes to toilet by
himself, no issue with
his Bowel motion.
Support workers Ask
him,
Does he open his
bowel today to make
sure his bowel motion
is working well.
Bladder management / Urine
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 30 of
53
continence
passing
has no
issue at
all
Toileting
He can walk to toilet and
quite independent to do
by himself.
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 31 of
53
passing
has no
issue at
all
Toileting
He can walk to toilet and
quite independent to do
by himself.
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 31 of
53
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CARE PLAN Client
2
Affix patient identification label in this box
URN: 577614
Last
name: Frank
Given
name(s): Rolf
DOB: 26/12/1955
Gender: MALE
Country
of birth: Australia
Resident need Goal
Daily strategies and
interventions
to achieve goals
Verbal behaviour His verbal
behaviour
is
aggressive
some time
when he
His behaviour chart
is there with his like
and dislikes things,
Good thing in his
behaviour he calms
down quickly
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 32 of
53
2
Affix patient identification label in this box
URN: 577614
Last
name: Frank
Given
name(s): Rolf
DOB: 26/12/1955
Gender: MALE
Country
of birth: Australia
Resident need Goal
Daily strategies and
interventions
to achieve goals
Verbal behaviour His verbal
behaviour
is
aggressive
some time
when he
His behaviour chart
is there with his like
and dislikes things,
Good thing in his
behaviour he calms
down quickly
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 32 of
53
cannot
remember
things and
someone
let him to
do, plan is
ask him
nicely all
the time,
and goal is
to make
him calm if
he is
aggressive
Supp
ort
worke
r keep
calm
to
make
him
down.
Physical
behaviou
r
No
physical
aggression
Still we are
concerned about
throwing things may
happen
Keep
out
things
from
his
reach,
Wanderi
ng /
intrusive
Yes, if he is more
confused, he asks so
many times when is his
Strategies are, don’t
make him more
upset,
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 33 of
53
remember
things and
someone
let him to
do, plan is
ask him
nicely all
the time,
and goal is
to make
him calm if
he is
aggressive
Supp
ort
worke
r keep
calm
to
make
him
down.
Physical
behaviou
r
No
physical
aggression
Still we are
concerned about
throwing things may
happen
Keep
out
things
from
his
reach,
Wanderi
ng /
intrusive
Yes, if he is more
confused, he asks so
many times when is his
Strategies are, don’t
make him more
upset,
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 33 of
53
behaviou
r
wife coming at home,
Who is passed away 10
years ago,
Goal is to
feel him
better
either with
communic
ation or
Give him
medication
in the end
from his
blister
pack
Communicate with
him nicely,
Guide
him
prope
rly
what’
s
happi
ng if
is
right
time,
Depressi
on
manage
ment /
emotion
al
support
Sometimes he is
depressed about his
family because no one
stay with him,
He is really emotional
whiling he is talking about
his family daughter and
son,
Goal is
- Give him good company
- let him know
they are busy
in their work,
- they will come
soon to see
you,
- hopefully on
this Christmas,
- Ask him to go
outside so he
can feels better
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 34 of
53
r
wife coming at home,
Who is passed away 10
years ago,
Goal is to
feel him
better
either with
communic
ation or
Give him
medication
in the end
from his
blister
pack
Communicate with
him nicely,
Guide
him
prope
rly
what’
s
happi
ng if
is
right
time,
Depressi
on
manage
ment /
emotion
al
support
Sometimes he is
depressed about his
family because no one
stay with him,
He is really emotional
whiling he is talking about
his family daughter and
son,
Goal is
- Give him good company
- let him know
they are busy
in their work,
- they will come
soon to see
you,
- hopefully on
this Christmas,
- Ask him to go
outside so he
can feels better
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 34 of
53
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And
support to
feel him
happy
Socialisa
tion
Every week he goes out
for socialize, to meet
other people and he feels
good after that,
-Support worker
takes him out for
shopping
-Lunch and dinner
sometime,
take him out if he
really wants to go
out,
Other /
specialis
ed or
complex
Needs
Declaration:
I have been involved in the development of this care plan.
Resident /
family
member’s
D
a
t
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 35 of
53
support to
feel him
happy
Socialisa
tion
Every week he goes out
for socialize, to meet
other people and he feels
good after that,
-Support worker
takes him out for
shopping
-Lunch and dinner
sometime,
take him out if he
really wants to go
out,
Other /
specialis
ed or
complex
Needs
Declaration:
I have been involved in the development of this care plan.
Resident /
family
member’s
D
a
t
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 35 of
53
signature: e
:
Staff name and
signature:
Review
date:
Review
date:
Review
date:
Review
date:
Review
date:
Appendix 1c
Individualised Care Plan Template – Client 3
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 36 of
53
:
Staff name and
signature:
Review
date:
Review
date:
Review
date:
Review
date:
Review
date:
Appendix 1c
Individualised Care Plan Template – Client 3
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 36 of
53
CARE PLAN Client
3
Affix patient identification label in this box
URN: 4220242
Last
name: Abel
Given
name(s): Berry
DOB: 20/04/1980
Gender: Male
Country
of birth: Australia
Resident Need Goal
Daily strategies and
interventions
to achieve goals
Communication /
sensory Abel
cannot
speak
clearly,
because
he does
General
talking
to
support
worker.
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 37 of
53
3
Affix patient identification label in this box
URN: 4220242
Last
name: Abel
Given
name(s): Berry
DOB: 20/04/1980
Gender: Male
Country
of birth: Australia
Resident Need Goal
Daily strategies and
interventions
to achieve goals
Communication /
sensory Abel
cannot
speak
clearly,
because
he does
General
talking
to
support
worker.
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 37 of
53
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not have
teeth.
He can
hear
things
properly
Transfer
mobility
He can
walk
very well
but
some
time
unstable
because
of
tirednes
s.
He has
30
mintues
walk
daily
Personal
hygiene:
showering
grooming
dressing.
He
shower
twice a
day.
Groomin
g once a
week
and
sometim
Give
him less
liquid in
the
evening
, and
remind
him to
shave
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 38 of
53
teeth.
He can
hear
things
properly
Transfer
mobility
He can
walk
very well
but
some
time
unstable
because
of
tirednes
s.
He has
30
mintues
walk
daily
Personal
hygiene:
showering
grooming
dressing.
He
shower
twice a
day.
Groomin
g once a
week
and
sometim
Give
him less
liquid in
the
evening
, and
remind
him to
shave
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 38 of
53
e wet
his bed
in night ,
I have to
prompt
him to
go to
toilet
before
go to
bed
his
beard
Nutrition
:
eating
drinking.
He does
not have
teeth, so
food
must be
cut in
small
pieces,
give
juice
and less
coffee
because
excessiv
e coffee
gives
The
veggies
and soft
meat
are
given
and
oats are
provide
d for
bowel
moment
in the
morning
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 39 of
53
his bed
in night ,
I have to
prompt
him to
go to
toilet
before
go to
bed
his
beard
Nutrition
:
eating
drinking.
He does
not have
teeth, so
food
must be
cut in
small
pieces,
give
juice
and less
coffee
because
excessiv
e coffee
gives
The
veggies
and soft
meat
are
given
and
oats are
provide
d for
bowel
moment
in the
morning
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 39 of
53
him
behavio
ur
Sleep:
sleep
settings.
He go to
bed at
9.00. He
loves to
watch
TV. He
has to
prompt
for sleep
Ask him
in
gentle
way to
go to
bed.
Turn off
all the
things.
He goes
to bed
after
that
Skin
integrity
(Braden score 20)
Have
dry and
sensitive
skin and
no
pressure
sore.
Keep his
skin
moisturi
Apply
sensitiv
e lotion
for skin
when
go
outside
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 40 of
53
behavio
ur
Sleep:
sleep
settings.
He go to
bed at
9.00. He
loves to
watch
TV. He
has to
prompt
for sleep
Ask him
in
gentle
way to
go to
bed.
Turn off
all the
things.
He goes
to bed
after
that
Skin
integrity
(Braden score 20)
Have
dry and
sensitive
skin and
no
pressure
sore.
Keep his
skin
moisturi
Apply
sensitiv
e lotion
for skin
when
go
outside
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 40 of
53
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zed
Pain
manage
ment
Potential and actual pain
due to
Someti
me has
seizure,
He has
paraceta
mol in
his
blister
pack
twice a
day.
Ask him
to take
medicati
on on
time
otherwis
e he
might
have
seizure
Bowel
manage
ment /
continen
ce
Have
constipa
tion
problem,
so light
foods
are
given
Laxative
are
listed in
PRN
given
when
required
Bladder
manage
ment /
continen
ce
Someti
me wet
his bed
in night
and
reduce
Prompt
him to
go to
toilet
before
go to
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 41 of
53
Pain
manage
ment
Potential and actual pain
due to
Someti
me has
seizure,
He has
paraceta
mol in
his
blister
pack
twice a
day.
Ask him
to take
medicati
on on
time
otherwis
e he
might
have
seizure
Bowel
manage
ment /
continen
ce
Have
constipa
tion
problem,
so light
foods
are
given
Laxative
are
listed in
PRN
given
when
required
Bladder
manage
ment /
continen
ce
Someti
me wet
his bed
in night
and
reduce
Prompt
him to
go to
toilet
before
go to
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 41 of
53
the bed
wet
number
bed
Less
liquid is
given to
him in
evening
Toileting
Indepen
dent and
go daily
Daily
exercise
and
light
food
becaus
e he
has
constipa
tion
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 42 of
53
wet
number
bed
Less
liquid is
given to
him in
evening
Toileting
Indepen
dent and
go daily
Daily
exercise
and
light
food
becaus
e he
has
constipa
tion
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 42 of
53
CARE PLAN Client
3
Affix patient identification label in this box
URN: 4220242
Last
name: Abel
Given
name(s): Berry
DOB: 20/04/1980
Gender: Male
Country
of birth: Australia
Resident need Goal
Daily strategies and
interventions
to achieve goals
Verbal behaviour Sometim
e
swearing
at
previous
worker
If it
occurs
divert
his
mind
from
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 43 of
53
3
Affix patient identification label in this box
URN: 4220242
Last
name: Abel
Given
name(s): Berry
DOB: 20/04/1980
Gender: Male
Country
of birth: Australia
Resident need Goal
Daily strategies and
interventions
to achieve goals
Verbal behaviour Sometim
e
swearing
at
previous
worker
If it
occurs
divert
his
mind
from
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 43 of
53
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because
he/she
might
refused
him or
someon
e
ignored
him and
goal is
reduce
the
swearing
that
things
and
ask
about
his
activitie
s
Physical
behaviou
r
He has
physical
behaviou
r when
someon
e said no
to him
but when
demand
s are not
fulfilled.
The goal
is to
reduce
Less
coffee
are
given
in the
meal, if
he has
behavi
our
leave
him
alone
for
some
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 44 of
53
he/she
might
refused
him or
someon
e
ignored
him and
goal is
reduce
the
swearing
that
things
and
ask
about
his
activitie
s
Physical
behaviou
r
He has
physical
behaviou
r when
someon
e said no
to him
but when
demand
s are not
fulfilled.
The goal
is to
reduce
Less
coffee
are
given
in the
meal, if
he has
behavi
our
leave
him
alone
for
some
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 44 of
53
physical
behaviou
r.
time
and do
not go
near to
him in
that
time
becaus
e it will
escalat
e the
behavi
our
Wanderin
g /
intrusive
behaviou
r
N/A N/A
Depressi
on
managem
ent /
emotiona
l support
He
leaves
alone
sometim
es he
miss his
family
and
He has
fortnigh
t dinner
with
the
family
membe
r and
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 45 of
53
behaviou
r.
time
and do
not go
near to
him in
that
time
becaus
e it will
escalat
e the
behavi
our
Wanderin
g /
intrusive
behaviou
r
N/A N/A
Depressi
on
managem
ent /
emotiona
l support
He
leaves
alone
sometim
es he
miss his
family
and
He has
fortnigh
t dinner
with
the
family
membe
r and
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 45 of
53
sometim
e cry by
overthink
ing the
goal is
provide
support
to him
and
family
meeting
meet
his
whole
family
once in
a year
Socialisat
ion
Very
socialize
and
happy to
meet
new
people,
goes for
house
shopping
He
goes
for
shoppi
ng,
market
to buy
drink
and do
paintin
gs
Other /
specialis
ed or
complex
N/a N/a
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 46 of
53
e cry by
overthink
ing the
goal is
provide
support
to him
and
family
meeting
meet
his
whole
family
once in
a year
Socialisat
ion
Very
socialize
and
happy to
meet
new
people,
goes for
house
shopping
He
goes
for
shoppi
ng,
market
to buy
drink
and do
paintin
gs
Other /
specialis
ed or
complex
N/a N/a
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 46 of
53
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Needs
Declaration:
I have been involved in the development of this care plan.
Resident /
family
member’s
signature:
Da
te:
Staff name and signature:
Review
date:
Review
date:
Review
date:
Review
date:
Review
date:
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 47 of
53
Declaration:
I have been involved in the development of this care plan.
Resident /
family
member’s
signature:
Da
te:
Staff name and signature:
Review
date:
Review
date:
Review
date:
Review
date:
Review
date:
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 47 of
53
Your care plans do not indicate that they are the facility care plans. I
have given you feedback from last submission regarding the issues and
much of this is unchanged.
The information is not clear, is not written in correct terminology, needs,
goals and strategies are all mixed up.
Please review this activity and ensure these are accurate and the
information is from the facility care plans
NYS – please resubmit
Hi Barjesh
Unfortunately, all 3 activities are all NYS – activities 1, 3 and 4. You need
to please ensure that you address the questions being asked. Please
see the feedback in each activity. You need to look at each activity
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 48 of
53
have given you feedback from last submission regarding the issues and
much of this is unchanged.
The information is not clear, is not written in correct terminology, needs,
goals and strategies are all mixed up.
Please review this activity and ensure these are accurate and the
information is from the facility care plans
NYS – please resubmit
Hi Barjesh
Unfortunately, all 3 activities are all NYS – activities 1, 3 and 4. You need
to please ensure that you address the questions being asked. Please
see the feedback in each activity. You need to look at each activity
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 48 of
53
clearly and ensure you address the question requirements and use the
feedback you have received.
Please message me in open space if you have any further questions
Please amend your answers on THIS feedback form and kindly resubmit
your portfolio as resubmission 2 if possible
NYS – Michelle Gill 08/01/2017
Assessment rubric
Below is a rubric that determines whether your answers and knowledge are
satisfactory.
To pass the portfolio section, you must complete all the requirements for the
column that is titled ‘satisfactory’.
To attain the correct submission standard, it is advisable to read the rubric
before attempting the tasks.
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 49 of
53
feedback you have received.
Please message me in open space if you have any further questions
Please amend your answers on THIS feedback form and kindly resubmit
your portfolio as resubmission 2 if possible
NYS – Michelle Gill 08/01/2017
Assessment rubric
Below is a rubric that determines whether your answers and knowledge are
satisfactory.
To pass the portfolio section, you must complete all the requirements for the
column that is titled ‘satisfactory’.
To attain the correct submission standard, it is advisable to read the rubric
before attempting the tasks.
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 49 of
53
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32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 50 of
53
Criteria Satisfactory Not yet satisfactory
Activity 1
individual care
planning
The student has
successfully completed
three (3) individual care
plans for three (3) different
clients, including one (1)
client with dementia and
one (1) client with diverse
needs.
And
The Workplace Supervisor
has confirmed that the
student:
identified three (3) clients
with complex needs,
and
evaluated and prioritised
the needs of these three
people and then
developed an individual
support plan for each
person.
The student has not
successfully completed
three (3) individual care
plans for three (3) different
clients and/or has not
included one (1) client with
dementia and one (1) client
with diverse needs,
and/or
the Workplace Supervisor
has not confirmed that the
student:
identified three (3) clients
with complex needs,
and/or
evaluated and prioritised
the needs of these three
people and then
developed an individual
support plan for each
person.
Activity
2
communication
strategies
The student
has
successfully
completed
the
communicat
The student
has
inadequatel
y or
incorrectly
completed
53
Criteria Satisfactory Not yet satisfactory
Activity 1
individual care
planning
The student has
successfully completed
three (3) individual care
plans for three (3) different
clients, including one (1)
client with dementia and
one (1) client with diverse
needs.
And
The Workplace Supervisor
has confirmed that the
student:
identified three (3) clients
with complex needs,
and
evaluated and prioritised
the needs of these three
people and then
developed an individual
support plan for each
person.
The student has not
successfully completed
three (3) individual care
plans for three (3) different
clients and/or has not
included one (1) client with
dementia and one (1) client
with diverse needs,
and/or
the Workplace Supervisor
has not confirmed that the
student:
identified three (3) clients
with complex needs,
and/or
evaluated and prioritised
the needs of these three
people and then
developed an individual
support plan for each
person.
Activity
2
communication
strategies
The student
has
successfully
completed
the
communicat
The student
has
inadequatel
y or
incorrectly
completed
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 51 of
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53
Units of competency
Competency code Unit of competency name
CHCAGE001
Facilitate the empowerment of
older people
CHCCCS015 Provide individualised support
CHCCCS023 Support independence and
well being
CHCCOM005 Communicate and work in
health or community services
HLTAAP001 Recognise healthy body
systems
All terms mentioned in this text that are known to be trademarks or
service marks have been appropriately capitalised. Use of a term in this
text should not be regarded as affecting the validity of any trademark or
service mark.
© Open Colleges Pty Ltd, 2016
All rights reserved. No part of the material protected by this copyright
may be reproduced or utilised in any form or by any means, electronic
or mechanical, including photocopying, recording, or by any information
storage and retrieval system, without permission in writing from the
copyright owner.
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 52 of
53
Competency code Unit of competency name
CHCAGE001
Facilitate the empowerment of
older people
CHCCCS015 Provide individualised support
CHCCCS023 Support independence and
well being
CHCCOM005 Communicate and work in
health or community services
HLTAAP001 Recognise healthy body
systems
All terms mentioned in this text that are known to be trademarks or
service marks have been appropriately capitalised. Use of a term in this
text should not be regarded as affecting the validity of any trademark or
service mark.
© Open Colleges Pty Ltd, 2016
All rights reserved. No part of the material protected by this copyright
may be reproduced or utilised in any form or by any means, electronic
or mechanical, including photocopying, recording, or by any information
storage and retrieval system, without permission in writing from the
copyright owner.
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 52 of
53
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Requests for permission to make copies of any part of the work should
be mailed to Copyright Permissions, Open Colleges, PO Box 1568,
Strawberry Hills NSW 2012
32476B/P2 E1144 CHC33015 Certificate III in Individual Support (Ageing, Home and Community) Page 53 of
53
be mailed to Copyright Permissions, Open Colleges, PO Box 1568,
Strawberry Hills NSW 2012
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