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MGT502: Organizational Behaviour Assignment

   

Added on  2020-04-21

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Running head: BUSINESS COMMUNICATIONBusiness CommunicationName of the Student:Name of the Organization:Author’s Note:
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2BUSINESS COMMUNICATIONCao, X., Guo, X., Vogel, D., & Zhang, X. (2016). Exploring the influence of social media onemployee work performance.Internet Research,26(2), 529-545.http://www.emeraldinsight.com/doi/abs/10.1108/IntR-11-2014-0299The journal mainly talks about the impact of social media on the employeecommunication in any work field. Communication is one of the most important aspect of any andevery workplace and social media plays a very major role in promoting the workplacecommunication. Social media has now become a very important platform for gaining knowledgeon various aspects(Cao et al., 2016). It can help in promoting the social capital of the employeesand can help in increasing and enriching the shared trust and vision of the employees. This inturn will enhance the positivity among the employees. Knowledge sharing will surely influencethe work performance of the employees. Enhancing social relations of the employees is also veryimportant in any and every business organization. There can be employees who are hesitant inspeaking with one another. Transparency and opening up with each other is also very muchessential in the workplaces. Hence, it is the duty of the managers to encourage and engage theemployees in various special media interactions like writing articles for the company website orengage in many business oriented blog writings which will give them a good platform.Cardon, P. W., & Marshall, B. (2015). The hype and reality of social media use for workcollaboration and team communication.International Journal of BusinessCommunication,52(3), 273-293.http://journals.sagepub.com/doi/abs/10.1177/2329488414525446This article mainly talks about the usefulness of using the social networking platforms inorder to foster the team spirit and the team communication among employees. Team spirit is an
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3BUSINESS COMMUNICATIONextremely essential aspect in all the workplaces. There are often many employees who are bithesitant in communicating with each other regarding their personal and the professionalproblems as well(Cardon & Marshall 2015). Social media platforms can be very helpful forsuch employees as they will be able to communicate their issues to each other through the socialmedia platforms. The traditional means of communication like telephones or the face to facecommunications are usually considered to be more effective in case of workplacecommunication but in the present day scenario the internet based social media platforms aremore effective in case of the business oriented communication. For instance, social mediaplatforms like chat, blogs, twitter or any other business whatsapp group chats or any employeeforum of the company.Jussila, J. J., Kärkkäinen, H., & Aramo-Immonen, H. (2014). Social media utilization inbusiness-to-business relationships of technology industry firms.Computers inHuman Behavior,30, 606-613.https://doi.org/10.1016/j.chb.2013.07.047This article mainly talks about the role of social media in the business to businessorganizations. However there are many gaps that exist between the social media platforms andthe B2B oriented organizations. The major focus is usually given on the usage of social media Ithe business to customer organizations(Jussila, Kärkkäinen & Aramo-Immonen 2014).However, efforts are to be made so that social media usages can be increased in the field ofbusiness to business relationship as well. Mostly all the uses of the social media basedcommunications were restricted to the public or the customer oriented spheres only. This wasbecause of the fact that most of the business organizations using the social media platforms for
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