Superannuation and Retirement Planning-Oral A

This document is an oral role play about superannuation and retirement planning. It covers topics such as the benefits, fees, and options associated with different service packages. It also explains the procedure for implementing the plan and ensuring ongoing service fees. The document provides answers to specific questions related to the implementation and management of the plan.

Superannuation and
Retirement Planning-Oral A

TABLE OF CONTENTS
ORAL A...........................................................................................................................................1
Part A: Role play.........................................................................................................................1
Section 1......................................................................................................................................1
Section 2......................................................................................................................................1
Section 3......................................................................................................................................1
Section 4......................................................................................................................................2
Section 5......................................................................................................................................2
Section 6......................................................................................................................................2
Part 3: Oral response to specific questions.................................................................................3

ORAL A
Part A: Role play
Section 1
Reviewer: Greetings Sandy! How are you doing?
Sandy: Hello! Everything is fine.
Reviewer: I have planned and reviewed an effective financial plan which will help you benefit at
the time of retirement.
Sandy: Thank you so much. I would like to know about the plan and how is it going to benefit
me in the future in order to provide me with gratuity, provident fund, and tax savings at the time
of retirement.
Reviewer: I have selected the Bronze Service package for you, where the annual fees of the
package is $990. The key benefits associated with this plan is that, one change p.a. To the
particular investment option within the funds are included.
Sandy: I like the plan because I want to effectively commit all my money to the superannuation
plan. I am also ready
Reviewer: I completely agree with your opinion. You have to lock all the money until you are
65.
Sandy: I would like to commit towards this superannuation plan.
Section 2
Reviewer: The key assumptions made towards this plan is that, you have to pay a stipulated
annual fee till you reach age 65 i.e., for 11 years. The expected rate of return for the particular
plan is approximately 10.5%. This rate of return will help you in attaining all the retirement plans
which will be beneficial in the future. It helps in providing benefits such as gratuity, provident
fund, etc. at the time of retirement. Do you have any query related with the plan or you have
understood everything?
Sandy: I have understood the plan.
Section 3
Reviewer: Okay good. As you have clearly understood the policies, now its time to make you
understand how the particular plan will be implemented. The contribution of the money will be
made with the use of paper based work. Proper documentation and proof of the individual will be
collected. Superannuation compliance letter will be issued which will have clause and details
1

associated with the plan. I assure you that all the documentation work will be done within 15
days and the plan will be effectively carried out. In order to keep track of the progress, you can
contact are volunteer for any further investigation related with the superannuation and retirement
plan.
Sandy: Okay I understand the procedure.
Section 4
Reviewer: After critically analysing the current situation of yours t has been estimated that the
current contribution will be $21, 250 and the projected future value of the project is estimated to
be $850000 at the age of 65. Administration and management fees for the particular fund will be
$6.5 per month + 0.45% p.a. The investment fees for the fund will be 0.50% p.a. Fees associated
with SOA/ ROA and implementation will be $1100 plus GST. New fees for your superannuation
plan for the next 12 months is $3688. Do you understand the fee distribution structure clearly?
Sandy: Okay I understand the procedure. May I know what will be the commission fees?
Reviewer: Yeah sure Sandy. The commission fees will be $200 per annum which will be charged
annually. The account keeping and maintenance fees will be $50 per annum.
Section 5
Reviewer: Now as you have understood the particular plan, I have several options available for
you. Bronze Service package where the annual fees of the package is $990. The key benefits
associated with this plan is that, one change p.a. To the particular investment option within the
funds are included. Silver service package has an annual fee of around $2750. The key benefits
associated with this plan is that, two change p.a. To the particular investment option within the
funds are included. Gold service package has an annual fee of around $5500. The key benefits
associated with this plan is that, three change p.a. To the particular investment option within the
funds are included. Quarterly economic updates, annual client function, centre link assistance,
Ad Hoc investment, portfolio reports and snapshots are the services provided within the
stipulated plan. Do you understand the fee distribution structure clearly?
Sandy: Okay I understand all the options systematically.
Section 6
Reviewer: Bronze Service package is the best suitable for you where the annual fees of the
package is $990. The key benefits associated with this plan is that, one change p.a. To the
particular investment option within the funds are included. The contribution of the sum will be
2

collected through paper based form. So you want to negotiate any terms? So you accept the
particular offer?
Sandy: No, I don't want to negotiate any terns and I accept the Bronze Service package option.
Reviewer: Okay as for now you are clear with the terms and conditions of the plan. Let us
proceed with the necessary formalities. May I know the confirm contact number of you Sandy?
Sandy: Sure, my contact number is ([phone].
Part 3: Oral response to specific questions
Question 1: Who is going to help you implement this recommendation?
Answer: The assistant partner will be responsible for taking care of all the documentation and
paperwork. Use of online workflow monitoring is done in order to keep complete track of the
things. Assistant manager will be responsible to carry out all the formalities and documentation
work in order to start with the
Question 2: What are the necessary documents need to be completed by advisor?
Answer: Sandy has to comply with all the necessary documentation which in turn has the
obligation to carry out necessary paperwork required by the law. Audit trials has been
established to carry out the detailed transactions in order to effectively record the changes in a
systematic and efficient manner. Authority to proceed the paperwork and documentation is given
by noting down all the necessary information in a diary and effectively reviewing the date.
Question 3: What will you do to effectively ensure that the instructions are issue to external and
internal personnel in order to implement contribution?
Answer: All the work of the assistant will be supervised by the supervisor in order to reach valid
conclusion. It helps in determining all the actions will be carried out in a systematic and efficient
manner which in turn helps in completion of all the task effectively.
Question 4: How do you make sure that the contribution happens within the projected time
frame?
Answer: Our team tends to focus on continuous monitoring and in turn improves the
productivity. It has been recommended that the use of online workflow monitoring is done in
order to keep complete track of the things.
Question 5: What is the specific procedure followed in order to ensure ongoing service fees for
the particular business requirement?
3

Answer: Ongoing service fees for the superannuation plan has been deducted every month from
the investment. Once all the forms are effectively signed, our team will lodge with the fund. A
flat dollar amount has been collected daily in order to effectively handle the fees and cash.
4

5