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Support Work in Social Care Assignment

   

Added on  2020-06-04

7 Pages1742 Words89 Views
UNIT 25 SUPPORT WORK IN SOCIAL CARE

Table of ContentsINTRODUCTION...........................................................................................................................1P1 Roles of non direct care worker........................................................................................1P2 The interpersonal skills required for non-direct care worker............................................1P3 Role of non-direct care worker in the operation of a team................................................2P4 The role of non-direct care worker in maintaining health, safety and security in the caringenvironment............................................................................................................................2P5 The importance of supervision and management in the development of non-direct careworker.....................................................................................................................................3CONCLUSION................................................................................................................................4REFERENCES................................................................................................................................5

INTRODUCTIONSupport work in social care have the important aspect in the organization which bringsthe effective practices in health and social care. The report will highlight about the roles of non-direct care worker and interpersonal skills required in them.P1 Roles of non direct care worker.The social care environment has an important role in the society which brings effectivetreatment of people. The day care centres and nursing homes are responsible for setting bettersocial care environment. Also, resident care are the important to manage the health and socialcare.. The different roles of non-direct care worker are described as follows: Office staff: This are the non direct care worker which perfoprm role in the health andsocial care sector which is office staff who is responsible to manage the organisation togive better services to the people. It includes administrator, receptionist etc.Maintenance: This can be the important role of the non-direct worker which isresponsible for the maintenance of the organisation(Payne, M., 2015). For instance thisworker are cleaner and gardener etc.Security Staffs: This can be the most important role required to be performed by thenon-direct care workers who are responsible for the security of the organisation forinstance this worker is security staffs (Kröger and Yeandle, 2013).Driver: Another non-direct worker who performs the role for the assistance in employeespick up and drop at their resident and other driver for the ambulance for the emergencyuse.Caterer: This are he also non direct worker which are responsible for the various facilitysuch as food and managing the canteen of the organisations.P2 The interpersonal skills required for non-direct care worker.For each and every role, there are various skills required to be performed in theorganisations. The most important skill is the interpersonal skill will help to connect with eachand every individual meet with the non direct care worker. There should be effectiveinterpersonal skills possessed by the non-direct care worker as follows:Verbal Communication skills: This can be an important skill which will help tocommunicate with the people; these required the speaking skill in which the tone, pace,1

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