Sustainable and Responsible Management in Tourism

This essay discusses sustainable tourism and responsible management policies, principles, practices and processes. It explores case studies and academic literature on sustainable tourism in the UK, including the Eden project. The essay also covers the importance of stakeholder engagement in the tourism industry.

Sustainable and
Responsible
Management in Tourism

Contents
INTRODUCTION...........................................................................................................................1
Academic literature and case studies selected.................................................................................1
Treatment of destinations versus tourism and hospitality organisations.........................................2
Treatment of sustainable and responsible management policies, principles, practices and process.
..........................................................................................................................................................3
Level and depth of research and critical analysis carried out. ........................................................5
REFERENCES................................................................................................................................9

INTRODUCTION
Tourism is generally travelling which is done for pleasure and fun or sometimes business.
The practice of tourism is a type of business done globally to attract people in places for visit and
enjoy. This all includes accommodation and entertainment. As per sustainability the tourism is a
concept that focuses on developing artificial services so that it can be preserved for longer
duration (Astawa, Triyuni, and Santosa, 2018). This aims in conserving resources and protect
existence. In this report sustainable tourism is discussed in which consideration of economic,
cultural and environmental impacts of activities done in tourism for present and future generation
is done. In this report a essay has been made with respect to tourism industry discussing features,
their principle and theories and how responsibilities of management is done in the sustainable
tourism. At last of this report the discussion of how to achieve sustainability for tourism and
stakeholder engagement with approaches to manage tourism is considered.
MAIN BODY
TASK
Aims and objectives:
The sustainable tourism can be elaborated by a type of tourism that has more positive
impact on environment than negative impacts as it promotes sustainability in environmental
resources and to the economy as well as communities. A best sustainability and responsible
based tourism industry make places of destinations better for people to live as well as attract
attention to visit. The sustainable tourism industry is all aims in creating travel opportunities with
putting less bad impact and more benefits for destinations. The all tourism based on
sustainability is focused on educating tourists regarding nature and environment with creating
cultural activities (Perles Ribes, and Ivars Baidal, 2018). The main features of sustainable
tourism include many activities which are essential to be practised in better tourism planning,
this includes protecting the environment, natural resources and wildlife which are most crucial
part of nature. This things are meant to protected as this parts are the visual attraction that tourist
want to see. Sustainable tourism provides socio economic benefits for local communities as the
local who live in the destination are limited to the place but as per the benefit of tourism
customers are created there and rise of new opportunities such as hotel industry, guide services,
transportation services which are opportunities for business in the area. The concept of
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sustainability is developing from time to time and changes the way it has been practising and
how currently it is practised as other organisation have different goals to be achieved and they
will use sustainability to achieve it. In context to tourism sustainability have different perspective
like development that meets the needs of present without put an adverse effect in the ability of
future generations to meet the current need. There is changing beliefs in terms of sustainability in
organisation and culture, this shows evolution of sustainable development will be present and
continuous as the scenario changes (Maingi, 2019).
Academic literature and case studies selected
There are some theories and practices according to sustainable tourism practice and it
needs to be followed to be called an sustainable tourism sector. As many theories and principle
are practices across UK for sustainable tourism like the Eden project, the lake district and many
more. Theories such as motivation theories which is important for knowing motives of
consumers and why they will buy the tourism service. As by knowing the demand of
sustainability in field of tourist will help in rising the practice of sustainable tourism. The
principles that are being followed by the tourism industry to promote sustainability are. As per
tourism concern 1991 which is associated with world wide fund for nature, Using resources
sustainably is one of the principles as the conservation and sustainable use of resources which
are natural, social and cultural is essential for making long term business goals (Scheyvens, and
Biddulph, 2018). Reducing over consumption and waste as this will result in avoiding the cost
and restoring long term damage which is done to environment, this leads to quality of tourism.
Integrating tourism into planning which helps in strategic planning, this helps in environmental
impact assessments and increase in long term practicality. Destinations are very effective way to
look in standing out from the competition. This needs both short and long term plantings. A
destination management works on cases such as tourism boards and other convention. A
destination management organisation must have to engage in various activities that will help in
developing and promoting sustainable tourism. The practices include educating the travellers
about the location they are visiting and offering that they will get form the location, next includes
marketing through targeted campaigns, working with other organisation this help of
collaboration increase success rate and achieve common goals (Tiago, and et.al 2021).
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Treatment of destinations versus tourism and hospitality organisations.
There are numerous types of tourist destination which have makes differential types of
tourism. To ensure that tourism is profitable and sustainable, it is crucial that business understand
the types of destination and what type of preferred tourist they want to attract. A tourist
destination consist of area and place which benefits tourism in the location. A tourist destination
can be large like an city in UK Cambridge or it can be small like botanical gardens in
Manchester. Te most common categories of tourist destinations are beach areas which are very
popular with both domestic as well as international tourists. They vary form place to place and
they are mainly located in islands, resorts and specific spots. Island tourism are large land masses
which are surrounded by water and located near seas (Islam, Zhang, and Hasan, 2020). Natural
areas are popular among tourist as they are of many types like mountains, forests and country
side areas. Towns and cities re the most common tourist attraction and available anywhere these
are artificially made and have very good connectivity. These are preferred by tourist like
business trip or a getaway. Responsible management practices in tourism is very important as it
is needed to create a better place to live in and better place for people to visit. By the use of
better management practice the minimization of bad social, economic and other impacts in
tourism can be done. It result in generating more economic benefits for local people. The
different type of management practices are making efficient use of environmental resources that
can result in tourism development while maintaining essential ecological steps and conserving
heritage and diversity. Respecting the socio culture difference of the communities as this result
in engagement with tourists and improve interactions. Ensuring long term economic operation
with location makes benefits of socio economic benefits, resulting in stable employment and
income earning opportunities as well as social services.
Treatment of sustainable and responsible management policies, principles,
practices and process.
Responsibility toward tourism is referred that it is the duty of both visitor and the host
who is managing the tour to take care and ensure the practice of sustainability in the area and
address it to maintain. A responsible tourist will make decisions as per the guidelines made by
the local communities to have positive impact with their actions in the tour (Gkoumas, 2019).
As responsible tourism minimises negative environment and social economic impacts, involves
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local people in decision making that affect in their lives and change. This result in quality of
tourism as more enjoyable experience and get to know local cultural, social issues.
Sustainable development is important concept of development and tourism has very huge
impact in economic, environmental and social impact. As globally economy is changing with
social, technological development, new and specific reforms are presenting changes are
necessary in tourism as to achieve sustainable development of tourism. The innovation and
changes are expected to contribute to break at international level of tourism industry, this will
promote organisation reforms by generalizing ideas, providing competitive advantage and open
new possibilities in tourism as well. Sustainable tourism has been considered one of most most
significant sector in development in most of the countries. Tourism is an contribution in social
integrity, the activities is which can be measured by social integration that gives advantage in
establishing good relation with other cultures and places, customs. The exchange of cultural and
knowledge could take place. Through sustainable tourism issues which are linked with social and
green tourism result in competitiveness in tourism market. The problem is identified based on
finding all three aspects of tourism dimension like economic, social and environmental. In order
to survive in this stiff competition of any business which include tourism (Saarinen, and Wall-
Reinius, 2019). In result to survive they have to increase efficiency by implementation of most
and modern technology to seek for competitive advantage. Sustainable tourism is not only the
nature protection but also involves the protection of social, economic and environmental
dimensions. The main competences can be achieved in sustainable tourism business by achieving
social and environmental targets of sustainable tourism service development. Th innovation in
this type of service is dependable on consumer demand and attracting environmental conscious
customers.
Example of destination and hospitality management in UK.
the case study in an company or project totally based on UK for development and
promoting sustainability in environment as well as tourism. The Eden project situated in UK. It
is one of the famous tourist attraction which gives artificial natural habitat and attract tourist for
their natural view and events. It is reasoned to visit because of it world largest rain forest in
captivity with big jungles and waterfalls fully artificial developed, the extraordinary architecture
and buildings, world class sculpture and art, educational centre and demonstration to inspire all
ages and group of people, it is an living example of regeneration of environment in any place and
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promoting largely sustainability of living. sustainable tourism is an innovative approach of
protection of heritage and culture as recognised by UN environment program and UN world
tourism organisation as tourism is taking full account of current and future economic, social and
environmental condition, by creating awareness of needs of visitors, the industry of tourism and
making known to environment of the located communities (Novelli, 2022). The sustainability is
more recognised in present time by different methods like green tourism or e co tourism which is
a sustainable form of natural resource based tourism that focuses mainly on providing experience
in context to nature. This practice is very ethically managed to be low Impact, non consumptive
and more locally focused.
Sustainability can be achieved by various processes conducted in the location and tourism
sector, this include firstly a company to be aware about the effects and reasons to stop using
traditional methods, the lack of awareness is forcing them to not use sustainable methods. The
adverse effects can be minimised by various methods implementation in aspects such as
economic conditions can be minimised by using conservative fuels rather than using petrol and
pollution leaving fuels which destroy the habitat of surrounding where tourist sector is present.
social effects can be minimised by making effective awareness with people or stakeholders
related with the company and organisation as well as tourists that visits (Shen, Sotiriadis, and
Zhang, 2020). by creating awareness people will know their absolute action that will be needed
to create a positive impact in the tourist destination. Another method is respecting the
communities that present in the location as the local communities and people present there
provided general services and they deserve respectfulness. environmental impact that are
negative can be minimised by being responsible and know duties that are to be done while
visiting the location as it is a place which need to be protected and must be conserved for future.
The use of electric vehicles or cycles can promote healthy environment and sustainable use of
resources in the location. The adverse effect are must to be minimised as this are factors which
can reduce damages and give effective success in field of sustainable tourism.
Level and depth of research and critical analysis carried out.
Sustainability is a very important concept for protection and mindful use of resources, it
helps in protecting hospitality industry too. Its success totally depends on the rate of preservation
of the natural and cultural attractions that attract tourist to visit the destination. With right
leadership and knowledge a organisation can adopt sustainability in business strategies.
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Sustainability thinker or minded leaders in hospitality industry increase efficiency and attract
with growing number of customers who search for environmentally and socially responsible
services. Sustainability in tourism in hospitality industry matter a lot as tourism is very much
dependable on the natural and cultural resources that attract tourists and act as an vital part of
growth and development in organisation to boost tourism economy. Sustainable practices makes
the tourism industry to look different and more attracting towards customers. This shows
company follows practices which are environmentally, socially and cultural beneficial.
Application of sustainability is very important for features like conserving energy as while using
methods of sustainability in hospitality they focuses on using resources which are renewable and
do not harm the environment this result in promoting conservation of resources in mind of tourist
and other industries. reducing waste is an opportunities by an organisation (Kurt Konakoglu, and
et.al., 2019). This involves cutting down food waste, and reducing sourcing food from outside
rather than growing the food locally it on site. This method can involve using bicycles that allow
guests to travel and explore new area which reduce carbon footprints.
Tourism is very large and fast growing industry in the world, stakeholders in this industry
creates a network of an common interest in the development, marketing and management of
tourism destinations and services provided to consumers (Dube, Nhamo, and Chikodzi, 2020). A
stakeholder is an individual or an organisation with an goal towards a project, business or an
industry. Stake holders do not have direct link to the organisation but they are impacted by the
outcomes delivered. The stake holders are of different types like national and local government
stakeholders, destination management organisation stakeholders, local community stakeholders,
visitor stakeholders, private stakeholders, non governmental stakeholder also called as NGO. The
application of stakeholders in the tourism industry is very important as they provide different
strategies in the proses of tourism development, they are the driving interest and community
engagement is information distribution as they result in transparent communication with the
stakeholders about tourism impacts makes including stakeholder easier. Engaging with
stakeholders result in getting an common goal which include help in field of participation, time
and money (Agyeiwaah, 2019). The other approaches of stakeholder engagement include various
things like arranging an workshops, hosting public meetings and arranging tasks to get
opportunities identification in developing ideas. Stakeholder engagement results in providing lot
of opportunities to align practices with social needs and achieve expectations with helping to
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drive long term sustainability. This makes aware of what issues matters in aspect of social and
environmental in improving decision making and accountability.
In tourism success is not guaranteed, many organisation experience tourism cycles which
start and proceed through expansion. The approaches to tourism planning are of different types
like planning tourism as an integrated system, this is an crucial concept that is viewed as a
system of demand and supply factor. This factor consist of tourist attracting process with
activities done in tourism site like natural and artificial attractions, waterfalls, forests, beaches
and many more. Planning for sustainable development approach in tourism consist of natural,
cultural and other resources of tourist sector for future use. This approach in tourism is very
essential as most of the tourist sector is dependable on the natural resources at the destination
present. The techniques that can be beneficial in the field of environmental planning and
community based tourism with getting more quality tourism business. The benefits that are
resulted by tourism industry by using various tools and techniques are numerous and used by
many organisation the results are a well developed tourism planning gives guidelines for
booming change of tourism sector (Marin-Pantelescu, and et.al.,2019). By the help of proper
strategies and management it helps in managing the negative impacts or minimising the cost in
tourism like pollutions, cultural degradation, social problems and many more. The main
important feature of tourism planning is to conserve tourism resources and benefit in
sustainability for both natural and cultural resources.
The importance of sustainable tourism development is growing rapidly in whole tourism
sector. The best practices that will result in tourism development and business operation in
responsible manner to develop sustainable practices in management of tourism industry an
destination management are, Involving local residents and local communities present in tourist
location in planning as sustainability requires participation of local communication and business
planning as per that to develop the stage (Khalid, S., and et.al., 2019). By engaging with local
stakeholders they gain support and reduce conflict as planning involves the progress.
Establishing partnership with other stakeholders gives effective results in collaboration with
including different stakeholder like government, tourism boards, businesses and local
communities. This result in effective sustainability and management operations in conserving
social, environmental and natural resources.
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Triple Bottom Line
the triple bottom line is one of the main systems being used by businesses to assess the
profits the business is making through the corporate solutions for sustainability. The worthy asks
you to see promote long-standing bottom line of business to the profits that your business make
socially, environmentally and economically.
Social sustainability:
The Social bottom line records your business organisation’ profits in manlike capital,
including your view within your local society. Your social bottom line is increased by having fair
and advantageous labour practices and through corporate people involvement, and can also be
measured in the impact of your business activities on the local economy.
environmental sustainability:
The Triple Bottom Line approach to sustainability see lower impact of business
organization have on the environment and the fewer natural resources you go through, the longer
and more successful your business concern will be.
Dominant your Biological science bottom line implementation managing, monitoring, and
reporting your consumption and waste and release. This is typically the work of your EHS
administrative district, though most property business models similarly make waste decrease and
green policies corporate-wide values crosswise all levels of negotiate.
economic sustainability:
In triple bottom approach economic sustainability is measured in terms if how much
business is compact on its economic environment. The business that change the economy it is
part of is one that will keep to succeed in the future, since it covering to the whole gainful health
of its assistance networks and assembly.
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CONCLUSION
From the above report it has been concluded that sustainability is very important part for
tourism industry as it preservation and protection of tourism resources is important and getting to
attract people while protection of nature resources in essential for business and ethical values
too. In this report It has been concluded that sustainability has many goals which are to be
achieved like creating awareness programs, expanding the economic opportunities, maintaining
balance between the needs of human and promoting environmental conservation. At last of this
report the topic covered are beneficial for learning and creating knowledge regarding sustainable
services which can be achieved in tourism as by discussing briefly about the developments,
plans, practices through the sustainability can be achieved. Achieving sustainability through
minimising negative impacts of tourism is explained with including the optimisation of
economic, social, and environmental benefits. Practices in business so that the businesses can
grow are learned through the help of this essay in the report.
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REFERENCES
Books and Journals:
Agyeiwaah, 2019. Over-tourism and sustainable consumption of resources through sharing: the
role of government. International Journal of Tourism Cities.
Astawa, Triyuni, and Santosa, 2018. Sustainable tourism and harmonious culture: a case study of
cultic model at village tourism. In Journal of Physics: Conference Series (Vol. 953, No.
1, p. 012057). IOP Publishing.
Dube, Nhamo, and Chikodzi, 2020. Climate change-induced droughts and tourism: Impacts and
responses of Western Cape province, South Africa. Journal of Outdoor Recreation and
Tourism, p.100319.
Gkoumas, 2019. Evaluating a standard for sustainable tourism through the lenses of local
industry. Heliyon, 5(11), p.e02707.
Islam, Zhang, and Hasan, 2020. Assessing the adoption of sustainability practices in tourism
industry: Insights from a developing country. The Bottom Line.
Khalid, S., and et.al., 2019. Community empowerment and sustainable tourism development:
The mediating role of community support for tourism. Sustainability, 11(22), p.6248.
Kurt Konakoglu, and et.al., 2019. Evaluation of sustainable development of tourism in selected
cities in Turkey and Poland. Sustainability, 11(9), p.2552.
Maingi, 2019. Sustainable tourism certification, local governance and management in dealing
with overtourism in East Africa. Worldwide Hospitality and Tourism Themes.
Marin-Pantelescu, and et.al.,2019. Role of tour operators and travel agencies in promoting
sustainable tourism. Amfiteatru Economic, 21(52), pp.654-669.
Novelli, 2022. Niche tourism. In Encyclopedia of Tourism Management and Marketing (pp. 1-
3). Edward Elgar Publishing.
Perles Ribes, and Ivars Baidal, 2018. Smart sustainability: a new perspective in the sustainable
tourism debate.
Saarinen, and Wall-Reinius, 2019. Enclaves in tourism: producing and governing exclusive
spaces for tourism. Tourism Geographies, 21(5), pp.739-748.
Scheyvens, and Biddulph, 2018. Inclusive tourism development. Tourism Geographies, 20(4),
pp.589-609.
Shen, Sotiriadis, and Zhang, 2020. The influence of smart technologies on customer journey in
tourist attractions within the smart tourism management
framework. Sustainability, 12(10), p.4157.
Tiago, and et.al 2021. Digital sustainability communication in tourism. Journal of Innovation &
Knowledge, 6(1), pp.27-34.
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